While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.4

Poor

TrustScore 2.5 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

Uber is not a “tech company”

Uber is not a “tech company” – it is a criminal enterprise that illegally pretends its drivers are “independent contractors” while controlling every aspect of the job like a brutal employer. Dutch courts have ruled AGAIN AND AGAIN (2021, 2023, 2024 and even after the 2025 Supreme Court case) that Uber drivers in the Netherlands are actually employees under the Taxi CAO, yet Uber simply ignores the law, refuses to pay proper wages, holiday pay, sick pay, pension or any worker protections.
The rating system is the worst part of this illegal scam. One drunk, racist or angry passenger can destroy your livelihood with a single fake 1-star rating and Uber will NEVER remove it, no matter how much proof you send. I personally sent evidence seven times for one obviously false rating – Uber’s “support” (a chatbot and copy-paste robots in the Philippines) just repeats “we cannot change individual ratings”. That is not a bug, that is the business model: keep drivers terrified and working for nothing.
When your rating drops because of their broken, one-sided system, Uber “deactivates” you without warning, without human review, without the right to defend yourself – exactly the “robo-firing” that Dutch courts already ruled is illegal multiple times. This is not just unfair, it is illegal under Dutch and EU law (GDPR Article 22, Platform Work Directive, and every single Amsterdam court case FNV won against Uber).
Uber makes billions while drivers in the Netherlands are treated worse than temporary agency workers, with no minimum wage, no insurance, no rights, and a sword hanging over their head 24/7. The app itself is designed to hide how much they steal from every ride and to make it impossible to get real help.
Boycott this criminal company. The courts have already proven they operate illegally in the Netherlands – the only thing missing is for the government to finally shut them down. Until then, every driver who still works here is being robbed every single day.
1 star only because zero stars is not possible.

November 16, 2025
Unprompted review
Show reviews in all languages. (6 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look