While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality, ease of use, and inspiring capabilities, noting how they significantly enhance the music production process. Many appreciate the modern sound selection, variety of styles, and the ability to quickly generate creative ideas. The customer service is frequently highlighted as outstanding, with reviewers commending the staff for being incredibly helpful, quick to respond, and providing personalized support. However, some people mentioned occasional issues, such as plugins causing their software to close, or experiencing difficulties with various downloads. A few also noted that while most instruments are excellent, some synthesizers felt uninspiring or outdated.

What people talk about most

Product

Customers consistently note positive experiences with product quality, often describing them as exceptional,... See more

User experience

Clients share positive opinions on user experience, often highlighting the ease of use and inspiring nature... See more

Customer service

Reviewers consistently express high satisfaction with customer service. Customers frequently highlight the... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent sound quality, ease of... See more

Staff

People report positive experiences with staff. Customers consistently praise the support team for their... See more

Based on these reviews

Rated 5 out of 5 stars

Ujam's plugins are really fun to use. The sound selection is modern and inspiring, and the random function adds even more variety. However, it's not always entirely clear to me what exactly is affecte... See more

Rated 5 out of 5 stars

UJAM Plugins are superb to produce fast demos of songs and "popular" melodies,mostly because there are so many styles and variations and the possibility of combinations. And it's a lot of fun. A v... See more

Rated 5 out of 5 stars

Always been a fan of their products. They do make some of the best music software on the market, but that's not all. Their support is top notch. They had a confusing release with their Beatmaker... See more

Company replied

Rated 5 out of 5 stars

UJAM plugins have truly impressed me! The quality, ease of use, and creativity they bring into my workflow are simply amazing. I’m already experiencing how much they enhance my production process,... See more


Company details

  1. Software Company

Written by the company

We create great-sounding and easy-to-use music tools that enable people to make music faster, better, and easier.


Contact info

4.8

Excellent

TrustScore 5 out of 5

151 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

You want them all

Ujam's plugins are really fun to use. The sound selection is modern and inspiring, and the random function adds even more variety. However, it's not always entirely clear to me what exactly is affected by the dice rolls in the random function. But overall, they're really great plugins.

February 8, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

I do love the convenience and quality…

I do love the convenience and quality of the drum modules in particular. It's surprisingly difficult to find a drag and drop solution for good drum sounds with flexible audio controls at-a-glance. When I have had installation issues, the team has responded positively and quickly. A good company worth supporting.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Hello

Hello, my name is Klayfe Rohden and I am a music producer. I have been using UJAM plugins for the past few months and I am very satisfied with their quality and ease of use. They offer a great variety of options that fit perfectly into my creative process and help me achieve professional results quickly. I would also like to highlight their excellent customer support, which is always fast and helpful whenever I need assistance. Thank you, and I highly recommend UJAM products.

January 25, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

The UJAM baptism

I'm new to UJAM and so far the experience is excellent...very easy to use and sounds great....oh and the prices are very very good cheers

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

WORLD CLASS SERVICE!!!

I had tried to purchase one of UJAM’s plugins with a specific gift card but that card was declined because it was restricted from international purchases (I’m in the US). I reached out to UJAM support and connected with Jeffro who provided me with alternative reseller websites that could possibly fulfill my needs. One of those websites accepted my gift card and I was able to make my purchase. Subsequently I developed a personal connection with the company support. Had it not been for Jeffro taking the time to help I probably would not have done any business with UJAM at all. But because of the personal, friendly, and professional support from Jeffro I am most certainly a faithful and loyal UJAM customer. Besides some of the BEST customer service in the industry UJAM has absolutely KICK ASS plugins!!! Thank you UJAM, and in particular, Thank you Jeffro.

December 31, 2025
Unprompted review
Rated 4 out of 5 stars

UJAM's vision laudable

UJAM's vision of trying to bridge at least part of the gap between playing an instrument to make music and programming sound to do the same (my words) is laudable. It's commitment to personalized support is also commendable.

January 11, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

ujam rocks!

I don't remember when I bought my first ujam product - the VG Iron, but it was quite a few years ago. I'll make a wild guess and say 9 years. Since that time, they have introduced many more products. They sound great, they play well, and they don't have a steep learning curve. But of course, you could continue to perfect your skills playing them for many years to come. That is what I've been doing.
ujam treats their customers well by offering discounted prices on new product introductions and loyalty prices and package deals for those who purchase additional instruments and effects. While I didn't stop to count them, I now have about 50 of them.
While I play and compose one style of music more than another, I have ujam sounds that cover all types of music and I enjoy playing different genres that I could not have imagined even trying without these products. Just playing a new virtual sound is enough to start me playing in new categories of music.
I am not a computer expert or a professional musician (although I keep getting better at both), and sometimes I have some problems with a ujam product. Fortunately for those like me, this is where ujam really shines. Their customer service group is perhaps the best I've ever experienced. Not only are they very knowledgeable, they are also nice and friendly people who try to own your specific problem and work with you until it is resolved.
I had a problem with VG Iron 2 that I did not have with the original VG Iron 1. Stefan at ujam continued to send me ideas and suggestions on how to resolve the issue. It probably took about 3 months before I stumbled across a setting in my computer that caused the problem. But ujam was with me all the way, even when the source of the problem was not directly from their product. That means a lot to me.

Am I a full 100% happy with everything? No, just around 99% happy..ha ha. Some of the ujam sounds have more distortion than I prefer to have. I worked for a high-end audio manufacturer years ago and I have a top quality stereo system that I have tweaked over the years to near perfect sound. A guitar or Hammond organ pushed to distortion sounds great, but it still needs to sound clean. When I record my own original music on my DAW, I want to be in control of how much distortion is added. A guitar sound such as the ujam Carbon guitar has too much distortion for me. But I'm sure there are those who like it too...
I've always been an organ/ synth style of musician and my piano work is weak. Then I found the ujam Score, Relic, Vogue and other sounds that instantly elevated my piano playing style many times over.
ujam allows you to download any new sound or effect and you can test them for free to see if you like them. The free test drive was longer in the past, so I suggest you don't download a new sound until you have enough time to fully try it.
I could go on for days, but I've highlighted what I like best and a few minor things that could be a bit better. I'm really enjoying the sounds and the customer service from this excellent company. Keep up the good work and support.

January 2, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

UJAM — My favourite for VSTs

I have an album that scored 8/10 in CrossRhythm UK reviews in 2018, and a second one on the way! I couldn't have created them without the amazing plugins lovingly and cleverly made by the team at UJAM. What sets their plugins and company apart? Everything! From a seamless, professional and fast website to try and buy, to a top notch professional and friendly service, then the versatile and unique plugins themselves. UJAM are my favourite. I love being creative without the headaches of overly meticulous programming, especially of beats. UJAM fills a gap here in the VST market, by giving you creative control in a way that no other plugins do. Streamlining and inspiring creativity without restriction and frustration is their game. They nail it, and I love it! Thanks for such great, unique and inspirational tools to add to my studio. You guys simply ROCK!

December 31, 2025
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look