I purchased a lilac dress which I loved and decided to order another colour. The yellow I received doesn’t suit me so I requested to return. Communication is great and very polite and helpful. They... See more
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I purchased six Items which I absolutely love unfortunately two were not the right size. I contacted a customer services who were absolutely amazing very helpful and very good at responding to all my... See more
Company replied
This is not UK, the merchandise are made in China. The quality is nothing like that implied in the pictures on the website, products are lightweight and similar to something one might win in an am... See more
Company replied
I really love the material of the clothing. I ordered the 2pcs meditation set in Lime green and grey and although I picked my size uk10 it was a little snug. So I have asked for these to be exch... See more
Company replied
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Replied to 96% of negative reviews
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Size ordered too big
Size ordered too big. Company willing to replace for the next size down. Good service and customer are.

Reply from Uk Buddhastoneshop
Very happy with my purchase
the clothing items I ordered were very good quality and well made. A couple of items didn't fit me well and I was able to resolve this easily and customer services were very helpful indeed. there is alot of interesting choices for clothing and also ornaments Jewelry and gemstones
Thank you.

Reply from Uk Buddhastoneshop
Lovely trousers and good customer…
Lovely trousers and good customer service. Will definitely be back to do more shopping !

Reply from Uk Buddhastoneshop
Very happy with the quality of the…service
Very happy with the quality of the bracelets, I ordered incorrect size for 2 of them and they are happy to replace them for the additional postage fee, which is fair. So much appreciated.

Reply from Uk Buddhastoneshop
I have ordered many times from the…
I have ordered many times from the Buddhastone shop and love the products. Beautiful designs and very comfortable to wear.

Reply from Uk Buddhastoneshop
Scam
Their fabric quality , design ,embroidery is straight out of temu low price range available at £6.99 They offer u a 10 percent refund , that’s £3 for spending £30 on a cheap looking top u will never wear! Returns r not free … u end up spending more on postage to china! Total scam .. stay away zero star
UPDATE
The company contacted , I got the full refund !! Thank the Lord almighty for that …
However I’d still not recommend them , sorry

Reply from Uk Buddhastoneshop
Returns pay postage to China
The garment arrived and the body was huge and the sleeves short. I requested a refund and a return address to send it back to. Following several emails with various offers they conceded and I was eventually given a full refund.

Reply from Uk Buddhastoneshop
Great customer service experience
Great customer service experience. Comfortable clothes. Returns service is good too.

Reply from Uk Buddhastoneshop
I love this company
I love this company. I have bought about 15 of their bracelets over the last few years. Fantastic items. Nearly every order, I've managed to make some stupid mistake with sizing or colour and every time for a minimal fee they have corrected this and sent me the correct item without any issue, and minmal delay and fuss. Can't reccomend the products enough and the customer service is second to none

Reply from Uk Buddhastoneshop
Good quality and excellent customer service
Very good quality wenge wood bracelet and excellent customer service. When I emailed them with a special request they replied promptly and were extremely helpful. Thank you, Tashi!

Reply from Uk Buddhastoneshop
Arrived quickly
I'm very impressed my Harem pants didn't take long at all to arrive . 6 day's the material is 100% cotton. Definitely will buy more in the future.

Reply from Uk Buddhastoneshop
The team at Buddhastones are amazing
The team at Buddhastones are amazing. I ordered a shirt which was far too big ( I think their sizing is a bit generous). After contacting them they willingly decided to send me a replacement without charges and without needing the earlier on to be returned. They are helpful, polite and professional.

Reply from Uk Buddhastoneshop
Customer service is helpful
I ordered a top, it looked awful on me so requested to return or exchange, I am in the process of exchanging, hopefully it will all go smoothly & I will receive by my holiday next week.
Customer service seems to be quite helpful - much better than the experience I've had with Halara, they've just ignored me!

Reply from Uk Buddhastoneshop
Issue with returns!
I am currently in the process of trying to return some trousers. I have sent several request for an address to send the package only to met with a reply suggesting that I re consider. This is not the way it is supposed to work with on line shopping. I am now left frustrated and having to waste my precious time dealing with gaslighting.

Reply from Uk Buddhastoneshop
Great service!
I have previously bought 2 items with which I am very pleased - great design, lovely fabric, well made and great fit. This time I wanted to exchange the items which were not quite ase I expected and have been very pleased with the help and communication that I have recieved. Could not have had better service.

Reply from Uk Buddhastoneshop
Customer service were very helpful…
Customer service were very helpful after I experienced a issue

Reply from Uk Buddhastoneshop
I was very impressed with the customer…
I was very impressed with the customer service. I had mistakenly ordered the wrong size. I emailed them and, even though it had been dispatched, they recalled my order and sent out the amended one with no fuss. My harem pants arrived swiftly and I love them. Comfortable. Good quality. I will definitely be ordering more from here.

Reply from Uk Buddhastoneshop
I ordered a red
I ordered a red, long sleeved dress in S. The one sent was an XL and far far too big.
I requested a refund once I’d returned it and asked how to do the latter. I was told to video or photograph the dress but my phone does not do this and there isn’t anyone I can ask.
I have explained all this twice already to no avail.
Please could you advise me.?

Reply from Uk Buddhastoneshop
High quality and excellent customer service
I have purchased numerous items (men's bracelets) from Buddhastoneshop, this year and last, and on every occassion the ordering process and customer service has been excellent. The products have been made to a very high quality. The gift box like packaging, also to a very high quality. I love the huge choice/selection of products, and what they represent, how they feel and look. Highly recommended.

Reply from Uk Buddhastoneshop
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