Uk Buddhastoneshop Reviews 

414
TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

I purchased a lilac dress which I loved and decided to order another colour. The yellow I received doesn’t suit me so I requested to return. Communication is great and very polite and helpful. They... See more

Company replied

Rated 5 out of 5 stars

I would like to update my earlier review. The dress I ordered was unfortunately too large, but I thought it would be costly to return and reorder one a size smaller. This fabulous company reached out... See more

Rated 1 out of 5 stars

This is not UK, the merchandise are made in China. The quality is nothing like that implied in the pictures on the website, products are lightweight and similar to something one might win in an am... See more

Company replied

Rated 5 out of 5 stars

I purchased six Items which I absolutely love unfortunately two were not the right size. I contacted a customer services who were absolutely amazing very helpful and very good at responding to all my... See more

Company replied


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3.9

Great

TrustScore 4 out of 5

414 reviews

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3.9

All reviews

(414)

267 reviews in the last 12 months

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Rated 4 out of 5 stars

The items took a long time to arrive - but worth the wait

The items took a long time to arrive - at least 2 weeks, It's okay but it would have helped to be pre-warned about this. When the items did arrive I was pleased with the quality, the cord trousers are so thick and soft, and very warm and comfortable. They are verging towards the too thick and heavy for me - but will serve well in winters days. Communication has been helpful though the request for feedback a little too insistent!

April 9, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 1 out of 5 stars

Unresponsive customer service

I ordered one pair of trousers in size medium and it was great, so I ordered 3 more. The smaller sizes are same size as the medium. I’ve contacted them 3 times and no response. There’s no address to send it back to. Terrible service!

April 9, 2026
Unprompted review
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Reply from Uk Buddhastoneshop

Dear Customer,

Thank you for your message.

We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?

We truly appreciate your cooperation and look forward to your reply.

Kind regards,
Buddha Stones Customer Care

Rated 5 out of 5 stars

Great fabric and the customer service…

Great fabric and the customer service has been good although having to send back a large for a medium even though i measured so def stretchy waist band !

Would recommend for yoga pants😍

April 8, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 3 out of 5 stars

Difficult returns

The items I ordered were generally of good quality but the returns policy is hopeless. It isn't clear what you need to do to return and you seem to have to engage in a long email correspondence with the customer services team - who, it has to be said, are polite and responsive. All I want to do is return one dress!

April 5, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Dear Customer,

Thank you for your message.

We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?

We truly appreciate your cooperation and look forward to your reply.

Kind regards,
Buddha Stones Customer Care

Rated 5 out of 5 stars

I recommend checking your measurements…

I recommend checking your measurements before ordering. I ordered some items that did not fit me, but the team was so quick and kind to replace. The items feel and look beautiful. It's a good brand with awsome items!

April 5, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 1 out of 5 stars

Really difficult to return an item

Really difficult to return an item. They send pages of policy details that are confusing and don’t give you a return address or make it hard to find. Beware.

It is now the 17th April and I have paid £16 for postage to China. The return address was 14 lines long and required three labels. I have not been refunded.

April 2, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Dear Customer,

Thank you for your message.

We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?

We truly appreciate your cooperation and look forward to your reply.

Kind regards,
Buddha Stones Customer Care

Rated 5 out of 5 stars

Absolutely love this shop

Absolutely love this shop, received 4 bracelets and they are all perfect and stunning. I had a special request, so emailed them, their customer service is fantastic, prompt replies and so friendly.
My special request was dealt with, no drama or issues.
I highly recommend this company, their products are lovely, well made and they don't use cheap materials - Perfect!

April 2, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 4 out of 5 stars

Decent quality and value

The quality of the garment is lovely. The sizing is a bit off. The trousers came up big and differed slightly within those labelled the same size. If perfect sizing is not important just go for a size smaller than your usual (in trousers anyway!). But customer service was excellent. Delivery was quite slow but arrived safely. Decent value.

March 27, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 4 out of 5 stars

Good customer service

I ordered a pair of Harem trousers, which were unfortunately too small, eventhough I followed the size guides, however they were very easy to contact and they are sending a bigger size as a replacement with no extra cost (only have to pay for shipping), which is great.

I would recommend buying maybe 1 or 2 sizes bigger than you usually purchase for a good fit.

March 29, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

I had a pleasant experience

I had a pleasant experience
All issues resolved quickly
High quality clothes
Delivery can take time but it is worth the wait

March 27, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 1 out of 5 stars

Impossible to return items

Impossible to return items. I have now sent 5 emails and keep getting vague answers (e.g. "perhaps we can help"). Do not order from this shop!

March 28, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Dear Customer,

Thank you for your message.

We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?

We truly appreciate your cooperation and look forward to your reply.

Kind regards,
Buddha Stones Customer Care

Rated 4 out of 5 stars

Ordered goods that unfortunately were…

Ordered goods that unfortunately were the wrong size, my fault for not measuring them properly Tashi at Buddahstones has been very helpful in resolving the situation

February 22, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 4 out of 5 stars

Expensive to return items

I needed to return an item. Very expensive to send back to China. After several emails this matter was resolved happily.

March 25, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Dear customer,

Thank you for your feedback, and we sincerely apologize for the delay and frustration caused.

We understand your concerns and are very sorry that your experience did not meet expectations. Please rest assured that we have already contacted you directly and provided a further solution to help resolve your case.

We truly regret any inconvenience regarding the return process and communication. Your feedback is very important to us, and we are continuously working to improve both our service and clarity for customers.

We kindly ask you to check your inbox for our latest message, and we look forward to resolving this for you as soon as possible.

Thank you for your patience.

Kind regards,
Customer Support Team

Rated 5 out of 5 stars

Had a few items from buddhastoneshop…

Had a few items from buddhastoneshop everything is very well made with the best of materials from necklaces bracelets flags ect it's all packaged so beautifully well worth the money and looks absolutely beautiful on and arrives in jig time would definitely recommend buddhastoneshop.com

February 8, 2026
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 4 out of 5 stars

Overall good experience - check sizes

I ordered two items - a top and a dress. Shipping was delayed for a few weeks but the customer services team were very helpful and responsive. Both items were good quality and matched the photos online, although there are no labels to provide details of materials and care instructions. Unfortunately the dress was much too large (advertised as UK10 which is an XL so be mindful of sizes when ordering) Again, customer services have been great at responding to arrange a replacement.

March 18, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

Fantastic Customer service!

I recieved my order without error, beautiful product, unfortunately size was not right for me.
But Tashi from the customer service team has been extremely helpful and accomodating, assisting to allow me to exchange the item without issue. Many thanks.
I await my new product.

March 19, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

Excellent products and service

I purchased three pairs of trousers from Buddha Stones and I’m really happy with them - they look fantastic, feel very comfortable, and the is great.

I also want to mention how lovely their customer service team were. They were friendly, responsive, and incredibly helpful when I got in touch. It’s always nice when a company not only sells nice products but also genuinely cares about their customers.

Overall, a really positive experience and I’d happily order from them again!

March 13, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

Delayed but happy with purchase

Although I waited four weeks I am delighted with my copper Pi Xiu compass bracelet. I was made aware of a delay by their customer service team and was offered a compensation gift year of the horse bracelet which I accepted. Overall very happy with purchase and correspondence from BuddhaStone

March 10, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

I had an issue with sizing but the team…

I had an issue with sizes but the team could not have been more helpful. All resolved and I now have 3 pair of fabulous wide leg trousers. Beautifully made from soft flowing fabric. A very happy customer.

March 9, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 1 out of 5 stars

Bogus company don't use

My order never arrived and customer services were full of excuses.
I believe this company are scammers and not a genuine company so please don't waste or lose your money to people that have no conscience in fleecing people

March 5, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Sorry, we are unable to locate your order via the name.
May I know your order number or email address on your order so we can check your order for you and provide you a more accurate answer promptly?
Looking forward to your reply.

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