Clover in the UK Reviews 2,654

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 315 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, including easy setup and navigation of online portals. However, some customers also noted issues with payment processing, including unexpected fees and the retention of sales due to missed payments. A few other people also felt that customer service was poor, citing long wait times, unprofessional staff, and a lack of resolution for technical problems. There were also concerns about slow payment payouts, which led to overdraft charges for some small businesses.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, with many reviewers delighted by the helpfulness and... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness and efficiency... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the seamless transactions... See more

Payment

Clients share ambiguous opinions on payment, with some reviewers praising the quick setup, reliable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Running a small business means I need things that are simple and dependable—this card machine ticks all the boxes. The setup took minutes, payments go through quickly, and my customers really... See more

Company replied

Rated 5 out of 5 stars

Easy to sign up, equipment delivered very promptly, easy to set up and even easier to use. Adam Clayton is continually in touch to ensure the smooth installation of the system and is still available n... See more

Company replied

Rated 5 out of 5 stars

We have just switched over to Clover and the whole experience was good from start to finish. Nigel Rodrigues gave a thorough explanation of how the system worked and a clear and concise breakdown of... See more

Company replied

Rated 5 out of 5 stars

Robyn Howe was very helpful in providing us all the information we needed in view of swapping our card services over to Clover. The whole transaction has been seamless and the portal is very easy to... See more

Company replied


Company details

About Clover in the UK

Written by the company

Accept payments. Run your business. Sell more.

Take control of your payments, streamline your cash flow, and explore fresh revenue channels with Clover. With our versatile software and reliable hardware, trusted by businesses around the globe, we empower you to drive growth and efficiency in every aspect of your operation.

Meet Clover
Get in touch

We’re in business to help business

No matter if you run a pub, a restaurant, a retail store, or provide services, Clover’s scalable solutions are fully customizable to meet your unique needs. Empower your business with seamless technology designed for success and growth.

Pubs and Restaurants
Retail
Services

Get a payment terminal for £1 per month*

Get started with Clover for just £1 for the first 6 months, with no minimum monthly transaction charges. Plus, enjoy Free Faster Funding and zero PCI fees.
*T&Cs apply

It's 'go' time
Switch to save

Run your business from anywhere

Understand your customer, staff, and stock. Master Your Customer Insights, Staff Efficiency, and Inventory Intelligence with Clover.

Put your data to work

Get to know how your business is doing 24/7 using our Clover Dashboard or via our IOS and Android apps.

Manage the day-to-day

Organize inventory, take bookings, manage your staff rota, and more with our Clover Dashboard.

Job done, get paid

Process payments away from the counter with options such as Clover Virtual Terminal, invoicing, and recurring payments.


We're on your side

Our UK-based technical support Helpdesk operates 7 days a week, from 8am to midnight, in addition to our suite of self-service tools including Merchant Portals and Clover Dash

View Frequently Asked Questions (FAQ)
Contact Support
Contact Sales

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I had an excellent experience with alfie

I had an excellent experience with Clover, thanks to Alfie Banks. From start to finish, Alfie was professional, knowledgeable, and genuinely helpful. He took the time to understand my needs and made the whole process smooth and stress-free. His attention to detail and friendly approach really stood out. I’d highly recommend Clover—especially Alfie—to anyone looking for top-quality service.

April 27, 2026
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello Joseph,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Alfie!

Thank you for choosing Clover UK

Rated 1 out of 5 stars

JOKERS!

JOKERS!
Don't waste your time as I did with endless paperwork only to just be ignored!
Wasted 5 weeks and lost money due to the incompetence of this company, I am actually pleased we did not go with them in the end.
They do not have the decency to even reply to you!

April 13, 2026
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Janet,

We appreciate you bringing this to our attention. We're very sorry to hear about the issues you experienced and the lack of communication.

Please can you provide a merchant number and/or contact details and we'll review your situation to see how we can improve our processes.

Thank you for your feedback.

The Clover UK Team

Rated 5 out of 5 stars

Robyn Howe was very helpful in…

Robyn Howe was very helpful in providing us all the information we needed in view of swapping our card services over to Clover. The whole transaction has been seamless and the portal is very easy to use and good to have a visual of where we are (previous provider didn't have this facililty). Also very good rates! Overall very pleased we have swapped over and now ordered our second device - thank you!

April 24, 2026
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Annie,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Robyn!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Quick and efficient service

I contacted Clover as I needed a new till system urgently. I knew already that the systems were good quality and easy to use from working at another bar. I spoke to Bradley who was able to organise things very quickly for us, our machines are arriving tomorrow just in time for a very busy weekend. Thanks.

April 21, 2026
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello M Baillie

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Bradley!

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Adam Tustin thank you for your advice…

Adam Tustin thank you for your advice on changing our equipment. You were very patient and helpful with changing over to the Clover Flex machine. I am finding it very easy to operate and thoroughly recommend this contactless pdq machine.

April 22, 2026
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello David,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Adam!

Thank you for choosing Clover UK

Rated 5 out of 5 stars

I wanted to get new card machines for…

I wanted to get new card machines for my business i called this company i spoke Alfie and he was really helpful for me thanks for the service really good and quick service i highly recommend everyone who wants card machines thank you

April 17, 2026
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Customer,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Alfie!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Good experience

Good experience - excellent communication with Adam Clayton helped us novices in the right package. Terminals arrived promptly and were easy to set up with Adams help.

April 21, 2026
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello Phil,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Adam!

Thank you for choosing Clover UK

Rated 5 out of 5 stars

We had a great experience with clover…

We had a great experience with clover for whilst opening our gym. We especially found Adam Clayton very helpful, he'd correspond over WhatsApp and ensure we had set up the system correctly whilst being on hand when we needed him. Couldn't recommend more.

April 21, 2026
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Jessica,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Adam!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 5 out of 5 stars

We recently dealt with Alfie Banks from…

We recently dealt with Alfie Banks from clover for our restaurant and cant recommend him enough /
Super efficient with a
quick and easy service provided.

April 1, 2026
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello Chin Chin,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Alfie!

Thank you for choosing Clover UK

Rated 1 out of 5 stars

Bad service and very ignorant

Bad service and very ignorant

April 17, 2026
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

HI Twana,

We regret that you feel that our service was not satisfactory on this occasion

Please can you provide your merchant number and we will investigate this.

The Clover UK Team

Rated 5 out of 5 stars

great experience and bot pushy like others

Got our car reader for our high street shop here after being declined by 4 others.
Lovely experience dealing with 'Robyn Howe' wasn't pushy, was very clear with rates etc and got us approved.
Thank you.

April 15, 2026
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Kimberley,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Robyn!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Switched to Clover!!

Switched to Clover recently, the card machines are a great improvement from what we had and the free app showing live transactions is great too! Jenny is very friendly and professional, she looked after us from start to finish.

April 16, 2026
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello John,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Jenny!

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Excellent experience with clover and Colin

Excellent experience with clover and a huge shout out to Colin!
I recently joined Clover and had the pleasure of speaking with Colin. He made the entire onboarding process seamless and went above and beyond to ensure I got the best possible deal for my business. It’s rare to find such personalized service these days. Highly recommend!

April 6, 2026
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Daniel,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Colin!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Fabulous Service

I have been dealing with Bradley Carey from clover and I can't praise him enough. We have signed up for tills and card machines and he has kept me informed the whole time, emailing and phoning to keep me up to date each step of the way. He is always very friendly, and nothing seems to be to much trouble. Would highly recommend using clover if all the staff are this good you wont be disappointed

April 13, 2026
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello Lesley,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Bradley!

Thank you for choosing Clover UK

Rated 1 out of 5 stars

Stay away!

Stay away!!

Soo many hidden charges, extra charge of £6.99pm for basic software provided free by others ... £4 pm statement charge?! And apparently no cooling off period so I'm trapped in a 3 year contract paying much more than my previous provider.. scam .. stay away!

April 1, 2026
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

HI Zoe,

We appreciate you bringing this to our attention. We're sorry to hear about the unexpected charges and contract concerns.

Please provide your merchant number and or contact details and we will ensure this is investigated.

Thank you for your feedback and we will be in contact soon.

The Clover UK Team

Rated 1 out of 5 stars

DO NOT USE THEM SERVICES IS RUBBISH

This is useless company to deal with they customer service is rubbish
when they owe you money they try to not to give to you
but when you owe them money they want it straight away
TRY NOT TO USE THIS COMPANY IF YOU CAN

there give you lots of story when you call them but no result just talk.
Oscar Euston Shoemakers

April 1, 2026
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Hüseyin,

We appreciate your feedback and regret you had a negative experience.

Thank you for providing your merchant number. We'll look into the issues you raised with our machine and service and get back to you shortly.

The Clover UK Team

Rated 5 out of 5 stars

Robyn was very supportive and assisted…

Robyn was very supportive and assisted me in my equiries with Clover. Fantastic customer service, so I’d like to say thank you from the chilli guys!

April 6, 2026
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Chilli Guys,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Robyn!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Robyn Howe has been very helpful with…

Robyn Howe has been very helpful with setting up the machine as well as sorting any issues.

Thank you!

April 8, 2026
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello Rhodes,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Robyn!

Thank you for choosing Clover UK

Rated 5 out of 5 stars

I dealt with Robyn Howe at Clover and…

I dealt with Robyn Howe at Clover and she went above and beyond in helping me secure my contract and get my device in time for opening my shop. We were up against it and she made it happen so a massive thank you to her 🙌🙌

March 28, 2026
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Emma,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Robyn!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Robyn was excellent

Robyn was excellent! Never too busy to help us when we required assistance :)

April 9, 2026
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello Sam,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Robyn!

Thank you for choosing Clover UK

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