You can only reach customer service by email. They have replied, but just keep telling me to wait longer! I'm now having to order from elsewhere. Don't bother!
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See what reviewers are saying
Ordered an aluminium print, received damaged. I've tried continually to reach out to this company, by email, contact form and phone. Neither tickets from email or their contact form have had a respo... See more
Terrible service they won't answer emails have taken my money hand closed the site! I've had no photos no refund and you cannot contact anyone online via email or phone or help desk nothing. Now I've... See more
Ordered four copies of A4 photo books. One arrived with scratched front cover. Another one had photo default, added some random dodts and the final two had creased corners so overall not great at all,... See more
Company details
About Foto.com United Kingdom
Information provided by various external sources
Foto.com France
Foto.com Nederland
Foto.com Belgium
Foto.com Denmark
Foto.com UK
Foto.com Deutschland
Foto.com is a customer friendly website where you can print your digital photos. Create your personalised photo book and get it delivered directly to your door! Offering a photo album is the best way to concretize and share your memories with your family! Set your imagination free and build your own personalised photo products with your best memories! Foto.com - Print your Emotions
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VERY FAST AND EFFICIENT SERVICE
February 5, 2019
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Bad service
Bad service. I can not log my account and I can not catch my request .. They already do more than ten days I made the order and has not yet arrived.
February 1, 2019
Unprompted review
The stated 13cm width is not true
The stated 13cm width is not true. It is 12.6cm, so a small portion of my images have been cropped and has ruined them.
January 31, 2019
Unprompted review
Quick and friendly service
Quick and friendly service from foto.com. Used them several times already and going to in the future!
January 26, 2019
Unprompted review
Good product and well done in a short…
Good product and well done in a short time
January 17, 2019
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Disappointing!
I have always ordered from FOTO.com, but was very dissapointed in this order. Not only was it over 2 weeks from when I placed the order to when it was received, the photos were not in the finish I requested, and they mixed up printing of the sizes.
January 15, 2019
Unprompted review
The order was December 27th
20163094 The order was December 27th. Still not delivered.
20163092 I did not make this order. There was another order, you added the amount to the next order
And at the moment, January 21, I have not received my order. This is a very bad company character.
January 4, 2019
Unprompted review
Great service
December 4, 2018
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Very easy to use and good quality photos
November 17, 2018
Unprompted review
Fast reliable efficient service.
November 13, 2018
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I order a collage of photos every year…
I order a collage of photos every year for my daughter. Great product. Great price. Fast delivery.
November 10, 2018
Unprompted review
Everything as it should be
November 7, 2018
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Excellent service
Excellent service, quality prints and speedy delivery, couldn't ask for more.
November 2, 2018
Unprompted review
Never turned up
****UPDATE****
Still no sign of my photos and no sign of a refund. And now the agents are actually ignoring my attempts to contact.
Never turned up. Been fobbed off with "be patient" not happy. My advise do not use.
October 30, 2018
Unprompted review
Love their aluminium prints.
October 25, 2018
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Excellent service and very quick
October 24, 2018
Unprompted review
I Always Use Foto.com
I have used Foto.com for many years. I find them highly satisfactory in all aspects of (in order of importance to me) quality, delivery and price. I will continue to use them myself and recommend them to others.
October 9, 2018
Unprompted review
Disappointed with quality of photos and…
Disappointed with quality of photos and also background I requested wasn't included in all of the pages
October 6, 2018
Unprompted review
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