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GetScanned Reviews 

329
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 221 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the fast booking process and efficient scanning services that deliver results quickly and smoothly. People often praise the supportive staff and professional customer care throughout every stage of the medical procedure. Some reviewers were not happy with scheduling issues, noting that their selected scan dates or locations changed unexpectedly after the initial booking. A few individuals also mentioned experiencing difficulties when trying to communicate with support teams to resolve these frustrating appointment delays. Additionally, consumers occasionally reported that aftercare communication could be improved following the completion of their medical scans.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting a seamless and professional experience from... See more

Staff

Reviewers highlight positive aspects of staff, describing them as consistently professional, helpful, and... See more

Customer service

Consumers find customer service to be positive, highlighting professional, helpful, and polite support... See more

User experience

People report positive experiences with user experience, highlighting a professional and smooth process from... See more

Booking process

Customers had positive experiences with booking_process, frequently describing the system as quick, simple,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything went pretty much according to plan, except arguably the result (which was both relatively good news and unexpectedly bad news for unforeseen reasons.). The post MRI scan bit went smoothly a... See more

Rated 5 out of 5 stars

Please don’t hesitate to use this company. Phenomenal customer service. I booked a scan for asap on a Wednesday, their GP phoned that afternoon and I was scanned on the Friday and report that Friday t... See more

Rated 5 out of 5 stars

Great customer service . Smooth and excellent service and guidance at all stages of setting up referral from doctor to scan themselves. Great value for money too. Kind and considerate staff. Speci... See more

Rated 5 out of 5 stars

Amazing service from start to finish. Customer care was excellent, and communication was spot on throughout. Booking was quick and easy, and I was able to get my MRI scan done very promptly. I even r... See more


Company details

  1. Medical Diagnostic Imaging Center
  2. MRI Center
  3. Online Marketplace

Written by the company

GetScanned is a booking platform for private medical scans in the UK. We arrange MRI, Full-Body MRI, CT, ultrasound and X-ray scans at over 200 CQC-registered scanning centres, with appointments usually available within a few days. Private scans need a referral, and most people don't have one. That's the part we handle. Every booking includes a GP consultation, where a doctor reviews your symptoms, confirms which scan is right for you, and issues the referral the scanning centre needs. If you already have a referral from your own GP or a consultant, you can use that instead. Our team coordinates the rest. We confirm your appointment with the centre, explain how to prepare and what to bring, and stay contactable throughout. Your images are read and reported by a consultant radiologist, and your report is typically returned within 3 working days. If you'd like to talk your results through with a doctor afterwards, we can arrange a follow-up GP consultation. One price covers your consultation, referral, scan and report, with nothing added afterwards. Prices vary by scan type, body part and location, and are shown before you book alongside appointment availability. If you find the same scan cheaper at the same clinic, advertised publicly, we'll match the lower price. Scans available through our network cover areas including the head and brain, spine, knees, shoulders, hips, abdomen and pelvis. We work with individual patients, clinicians, medical reporting organisations and rehabilitation providers - anyone who needs diagnostic imaging arranged quickly and without a wait. Search by location at uk.getscanned.me to see the centres nearest you, live prices, and the earliest available appointments.

Price Match Guarantee

We won't be beaten on price

Found the same scan cheaper at the same clinic? Send us proof, and we'll match the lower price.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

329 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(329)

222 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

MRI full-body scan

The process is well organized.
They kept me in the loop throughout, from start to finish.
The hardest part was spending 2.5 hours in a tube.
The results were emailed the next day.
The doctor went through the results the following day.
Also, the doctor sent me an easy-to-understand results list.
This was well worth it for me at 67 years.
I could not explain why I felt unwell.
The MRI answered a lot of questions.
The hard part I found was going to my GP and asking them to do a referral.
The GP asked me 100 questions why I decided to have an MRI.
Other than that, I'm happy I went with my gut feeling.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

I was extremely impressed with the

I was extremely impressed with the, speed , professionalism, customer service & value for money provided by Get Scanned
I have been waiting 12+weeks to get any progress from the NHS & to reduce the time I would be waiting for a scan , I chose to get a private scan so I could produce the evidence when I finally see someone
From the outset of my enquiry Get Scanned kept me in the loop , promptly informing me of my appointment dates, times & venue with a contact person for any queries/problems that may have occurred leading up to the scan
To top it off my scan results were made available to me within 24 of having the scan.
So all in all , I can’t find any issues with the process & would like to thank them for a hassle free experience

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

I felt very secure and safe before, during and after procedure

The staff were welcoming and during the procedure I was treated with kindness and was given lots of information regarding the procedure. I am elderly and do have problems with feeling dizzy, I was given time and consideration whilst stepping on to the couch, the gentleman was taking his time to make sure I was comfortable.

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Efficient

Efficient
Caring
Following step by step the experience
A bit far to go but Lyc Health Centre is very good

January 5, 2026
Unprompted review
Rated 4 out of 5 stars

A solid and professional service

A solid and professional service. The staff were helpful and solution-oriented whenever we encountered problems. I'm happy that everything was completed in a timely manner. Additionally, I was impressed with the updates provided throughout the whole process. I even received help after I had extra questions regarding my report.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Use this company for quick results

As other reviewers have pointed out, I would highlight the speed, efficiency and staff attitude as high points of this organisation’s services. An excellent, hassle-free experience

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Fast and smooth 😊

I’m very happy with the clear and fast communication from Sushmita Kashyap, one of the support team members. She was very helpful and made the whole process smooth. I’m also pleased with how quickly my appointment was booked. Great service overall!

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service. I sent an enquiry Sunday evening received an email response early Monday, had a scan Tuesday and a doctor spoke to me on Thursday to discuss the result. All communications from Admin were friendly and helpful and the doctors were friendly and professional and explained the result to me. Brilliant service. Highly recommended!

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

An amazing experience from start to finish

An amazing experience from start to finish. My GP consult was very accurate and very understanding of my situation. Managed to get me in for my scan the same day and got my results the following morning. I was treat with the upmost respect and dignity throughout. I cannot fault the service in any way. Thank you!

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Fast and efficient service

Within minutes of booking a scan I was contacted by the company who set up a telephone consultation with a GP. Fortunately I managed to get a scan on the same day and the results were sent the next day. I was then able to discuss the results with a GP who was very helpful. Would highly recommend, especially if you want a fast and efficient service! Thank you! Charlotte

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Needed confirmation of a problem

Needed confirmation of a problem which was going to take months on NHS. Checked GP app and saw that I could pay privately for an MRI, at a very reasonable price.
Booked on Thursday, seen on Monday and results back on Tuesday with follow up emails and GP consultation to answer my queries.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Booked and paid on the Wednesday Dec 3rd, had a Doctor’s consult the same day. Medispace rang on Friday 5th Dec to go over safety protocol and confirm appointment for the Monday 8th Dec. Had MRI as planned and received results in less than 24 hours. Very satisfied, would recommend and definitely use again.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic. I requested a scan on Thursday evening, had the scan on the next Monday and received the results within 24 hours. Communication was amazing throughout. I had an amazing experience and customer service. Seriously impressed.Super convenient.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Very efficient

Very efficient. My request for an early appointment was also met immediately and the reports were made available very quickly

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Mri scan

Cannot criticise any of the treatment I received, first class from the moment I arrived

December 1, 2025
Unprompted review

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