GetScanned Reviews 

Sadly, error after error, despite paying a hefty fee for private service. Poor comms and poor management of expectations. It would have been one star, however, they were trying to get it right - and did sort out another discussion with doctor after they had unfortunately fouled up with providing him with scan and report docs for the first call.
Also - one person tried to take ownership, but support to them was disappointing / non-existent.

5/5/26
Upgraded to 4 stars after calls to me to make good the mistakes made. Head of Ops was very good in wanting to understand the process failures as welll as to refund and over-charge and compensate for the inconvenience.

Very friendly staff we actually got lost in Milton Keynes whilst on route which made us 30 minutes late for the appointment but still welcomed with do not worry it’s fine

Fantastic from start to finish
Professional, prompt informative and seamless. Would highly recommend GetScanned.
Amazing
Thank you so much.

Very pleased with the service, Doctor we spoke to was pleasant and knowledgeable and the people at One Stop very good

The whole process was prompt and straightforward and communications were excellent.

Website was easy to use, found the service I needed and made the appointment request. The rest was set up by text and a phone call with a doctor, followed by my MRI. I got my scan quicker than expected too, which was a bonus.

I'd injured my knee, I knew it was bad and something tore, I went to urgent care and was fobbed off by the "professional fobber offer". After 4 weeks of pain and zero improvement, I decided to get my own MRI, I prefer science to guesswork. Honestly, if you know you have a problem, you know, just scrape up your cash and get it done! Now I'm waiting on a referral through my Dr.

I can't recommend it enough, if you're thinking about forking out for a scan, you're worried, so go get it done, it's quick and easy with GetScanned, and you don't really need to pay another 50 quid to talk about it after, just get your images and report and submit your results to your GP or whomever, they'll tell you about it.

The service was very good, I'm happy I got it done, I'm going to be hobbling about for a long time I'm sure, but at least I know I was right and I know what the problem is.

From start to finish, using Get Scanned was a pleasant and professional experience. Everyone I spoke to was warm, approachable, helpful and communication was fantastic. The whole experience has been very efficient and I am very pleased. I would highly recommend.

Excellent service. Made getting an MRI for my knee a very simple process. Their ongoing communication was excellent and they helped me get access to my report and all scan images very quickly.

Very professional and helpful service.
Always on end of the phone for questions.
I Booked a CT scan on the Sunday, spoke to a GP on the Monday and was scanned on the Wednesday.

I really appreciated the support from each and every person with who I was involved from start to finish.

A shout out to Yatharth who was always available via the WhatsApp chat

Great care and customer service. Always on hand with any questions. Thank you again especially Richa

Excellent service from start to finish. Staff very helpful & reports sent quickly.

Excellent service from start to finish cannot fault this company, the customer service was outstanding too

So quick and very helpful
When I was told by my GP a MRI scan was a 3 months wait plus another 6 weeks for the report I panicked. No way could I be in this pain amount for so long. Even my GP asked if I could go Private! Looking on the web I came across Get Scanned. Such an easy process to navigate through I managed to secure a scan only a few days away. Yes my hubby had to drive me to a scanner in the next County but that was a small price to pay.
This company was terrific. Kept me informed about everything, secured a scan date and time, spoke with a doctor to find the reason for the scan and the scan process itself was so easy. Everyone I spoke to or came face to face with along the way were lovely kind and thoughtful. Also they were very competitive with the price.
I would strongly recommend this company if you need a private scan

Great price
Quick results
On time
Friendly staff
Great service

Fast and effective but most of all amazing customer service. So personalised in their approach and problem solved and refunded me when I didn't even know I was due a refund. Recommend.

A good choice of available appointments.
Good communication from administrative and medical staff throughout.
Professional and friendly staff on phone and at scanning session. The procedure was explained and opportunity given for questions.
Price reasonable in comparison to other scanning businesses. Easy access to the MRI unit and parking was available.
The report came within the specified time.
The scanning session was comfortable and supported well by the technician.

Helpful, informative, kept me up to date with developments and could not have done more to make the whole experience pleasant. The system works well from initial consultation to scan to feedback afterwards. Excellent

Excellent communication from start to finish and beyond!
The gentlemen doing the scan were lovely and friendly, completely putting me at ease.
The full body MRI is a long process but they really made it very relaxed.
The GP I dealt with (Dr Shivali Patel) took me through my results and even issued me with referrals for further treatment.
When I had difficulty with using the app I had a lovely gentleman (Arjun Nair) go out of his way to help me. Nothing has been too much trouble for anyone I've had the pleasure to deal with.
Highly recommend this service to anyone!!

I had a great experience with getscanned. Everything was easy and straight forward to arrange. Yatharth was great in helping me get an appointment with the GP quickly, and I then managed to secure my selected scan date. I had my report back from the scanning centre in less than 24hrs. I was updated on WhatsApp throughout the whole process, and would not hesitate to use them again!