Good service and delivered on time. Only downside was that the parcel was left outside the front door and no attempt was made to even ring the doorbell to give an indication of delivery.
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Review summary
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The UPS shipping company behaved outrageously, claiming that the shipping details were incorrect even though accurate details were provided that were checked again. UPS did not use the email provided,... See more
Delivery date given but towards the end of the time period I received an email saying driver time limits were going to prevent delivery due to traffic issues during half term week. Alternative date gi... See more
Interparcel are the only comparison site I will use for booking deliveries. They are exceptional. Have used them now for many years. On line chat only takes a few minutes to connect. Very helpful peop... See more
Company details
About Interparcel
Written by the company
Interparcel, the UK's favourite online parcel comparison & booking website, offers discount parcel delivery services to over 220 countries & territories around the world. We only work with the best couriers available including UPS, FedEx, TNT, DPD, ParcelForce, CitySprint, DX and many more to offer you the best services with the lowest prices possible.
With over a decade of industry experience, you can rely on Interparcel to get your parcels and packages delivered safely and at an affordable price!
THE BEST SERVICES AT THE BEST PRICES!
Written by the company
- Sending parcels and pallets online should be quick and simple. That’s why we’ve partnered with some of the best couriers around the world to offer convenient drop off and collection services to suit both small businesses or individual shippers. You can get an instant quote by entering your parcel’s dimensions and weight in our handy Quote Tool.
- EXCEPTIONAL CUSTOMER SUPPORT!
- At Interparcel, we’re obsessive about customer service. Unlike other courier comparison sites, we don't hide behind screens and chatbots. We have a real-life, UK based team of parcel experts on-hand, seven days a week, to help our customers on the shipping process. Our support team deliver friendly, efficient and helpful support over the phone, live chat, contact form, or email.
- ECOMMERCE INTEGRATIONS!
- Create a free web account with us and you will have access to a range of excellent tools to help streamline your shipping needs. We've integrated with many popular shopping cart platforms, so our customers can manage all their orders in one place and dispatch parcels with ease.
Contact info
Gatwick Road, RH10 9RD, Crawley, United Kingdom
- 0333 3000 700
- customerservices@interparcel.com
- uk.interparcel.com
4.0
Great
89K reviews
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My package just flew......
Mainly the speed of delivery in sending the package. Also the tracking updates were second to none.
I would certainly use this company again in the future.
June 3, 2026
Great experience and very helpful with…
Great experience and very helpful with facilitating courier service on my side.
Thank you.
June 3, 2026
Good and quick service
June 4, 2026
Prompt delivery but bent the envelope
Prompt delivery. Only issue was the envelope, which said Do Not Bend was bent. Thankfully the print wasn't damaged.
June 8, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Act of Negligence…
I was to receive my parcel on 2nd of June, uptill this moment , I haven't received it.
I contacted Dpd and Inter parcel on 5th of June Friday I was told my parcel was delivered at the wrong address at Chelmsford.
My address was. Written there Colchester, the post code written full address written.
I am still. Waiting for my parcel
I am highly disappointed.
June 2, 2026
Reply from Interparcel
Good evening,
Thank you for taking the time to leave a review. I am very sorry for the issues surrounding your delivery. I can confirm that this matter is currently being investigated by the courier, and we are awaiting further updates. I am very sorry.
Kind regards, Kayleigh, Interparcel Team Leader
Updates - I would have appreciated more updatess…
I would have appreciated more updates especially when my parcel arrived in Canada. Otherwise it was fine.
June 2, 2026
I couldn't believe how fast I received…
I couldn't believe how fast I received the books that I ordered. Nicely packaged. No damage. Thank you.
June 2, 2026
Our painting and prints were delivered…
Our painting and prints were delivered surprisingly quickly. Totally without damage.
There was a hitch at USA customs which required me to contact UPS helpline to give my SSN which was unnerving but proved safe.
June 6, 2026
On time with regards to your tracking…
On time with regards to your tracking information
June 2, 2026
Excellent Service
Excellent communication throughout, the delivery team were polite, professional and friendly, a credit to the delivery profession.
June 6, 2026
Site easy to use
Site easy to use. Good prices and easy to deal with if there are any problems. Wouldn't use anyone else
June 7, 2026
Fast transport with no issue.
June 1, 2026
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