Khaadi Reviews 

Only 1 word to say. Scammers

I recently purchased a kurta and matching pants. Order arrived but of late the quality if kurta's are sub standard and the workmanship is very poor. Upon checking the item, the Kurta's sequence's and beads was missing off one of the sleeves. I wrote to Khaadi they asked for me to return the Kurta. Thats not a problem to return Kurta but what do I do with the pants as they do not have the kurta in stock and i purchased as a set. I am stil awaiting for a resolution. Instead of being scammed, contact British, Dubai and other foreign authorities who have ombudsman to deal with online purchases and have legal powers to stop such unacceptable practices conducted by this company and their staff.

ABSOLUTE SCAMMERS. RETURNED THE CLOTHES, DIDN'T GET A REFUND OF MY ORDER BACK.

This company cheated me completely of my money. They charged me and never sent me my order. On reaching them they told me that they will not refund me any money as it is not their problem if order didn’t reach me. When I asked them for proof of delivery they didn’t have any. It’s been 3 months and I haven’t received my refund yet.

Ok. Regular customer of khaadi.
I'm rating 5 star which I think Hira Sadiq deserves. Other than that I would rate it lower. Hira was the only one sorted my matter out in such a polite friendly and patient manner.
Before that they wouldn't even listen.
I bought a set which the top was 12 and trouser was 16. They wouldn't return because the sale started. I still ahd 2 days left. But they created a fuss oh its sale and I can't blah blah.
The thing is everyone should respect their space.
One thing I would like to say. If ur watever background u are from but would like to speak English then I think u should also have manners of smiling, being polite and listen to what the customer says.
Customers should also do the same.
U will get more customers and people. will respect u more.

Worst customer service
I have been ordered few suits from khaadi..and had to return due to low quality and dull colour.. not as they show in their website.. i have been writing mail for refund.. since i received.... Till now they haven't responded..and other side no customer service contact number..very bad service..never going to trust this khaadi shopping anymore.

For a person who has always talked so highly and recommended khaadi to all family and friends, I will never be going there again. As a company you should teach your staff how to respect their elders and learn customer service skills. My mother is quite old and she came back in the car puking due to the way she was treated in khaadi today. I am absolutely disgusted being an international, well known company that you can’t teach your staff the basics. If your staff an incompetent to serve the customers with respect and curtesy then I’m beyond concerned why they are working in such a high-named company. For your staff that haven’t got basic manners I’d politely advice it’s better for them to work in an office where they don’t interact with people, because clearly it’s a hard task for them.

I ordered 3 dresses of the same size i.e. 12, and received them all in 3 different sizes, even though they are tagged with the size 12. The fabric and sewing seem very poor and are nothing like the Khaadi I knew in Pakistan. It is such a shame!!! Now to refund/exchange I have to visit their store or the delivery service. Utterly disappointed!!!

Don't buy ever form khaadi , they don't have such customer service support, even their quality or stuff is cheap and 3rd class , I bought 5 dresses and when shlinked separately even they became faded the fabric leave it's color , just hate to shop from them.

Spoke with advisor called Hira Sadiq in khadi Stratford Westfield London she is very helpful very positive attitude with customer take her time solve the issue or getting the size

Hira at London, Stratford store Khaadi was extremely helpful and delightful in serving me. She was patient and considerate of my choices, giving excellent comments.

Very cooperative staff members, brilliant service!
Faiza & Hira served me, and got me the required sizes even at very busy timings.
Will recommend to come and buy from khaadi Stratford!

Don't think about any refunds. Really bad customer policies/service throughout doesn't matter if it's in london,dubai or pakistan i have experienced all.

Khaadi sales are worst, its either dupata is out of stock or shirt, seriously what should i do with a pant and dupata if shirt is out of stocked. It’s really really annoying and time wasting to even go through website at sale time. Im not gonna buy from khaadi anymore

Amazing service by Heera andFaiza! Very friendly staff, found everything I needed! Very happy. I lost my key and they found it and found me too!

Poor customer services online, they repeatedly send out damaged or dirty items & then refuse a refund when you send them back to them. Their own warehouse does not check items properly before sending them out and then they blame the customer.

So glad I read the real negative reviews from ONLINE store I was about to place an order and now I won’t! Nothing angers me more than bad online customer service! Also I noticed the positive reviews look fake with timings dates being so close and the names.

Good quality!