Fantastic Customer service. The mail service lost my parcel and within a few hours of emailing the CS team they can back with response . In the end package was lost and a replacement was sent free or... See more
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See what reviewers are saying
I ordered the jewellery for my wife. I wasn’t sure what to expect as never ordered from yourselves before but I was pleasantly surprised how good the quality and detail of the pieces were. My wife a... See more
Great earrings, really pleased with them and the packaging. Unfortunately I have only received this morning as Evri posted my parcel through somebody else's letterbox streets away at a different postc... See more
What a quick delivery. . Absolutely beautiful pieces.. Look even better than the pictures. Can't wait to wear all the pieces I've purchased for my daughters wedding. Beautifully boxed too. Would... See more
Company details
About Lily and Rose Jewellery
Written by the company


THE STORY
Lily and Rose is an independent jewellery brand founded in 2012. Launched in Gothenburg, where the head office is still based, it quickly became one of the best selling fashion jewellery brands in Sweden. Today you will be able to spot many of our designs, worn by our breathtaking customers on the streets of Sweden. A decade later, Lily and Rose have established an office and studio in London, in the hope to provide our UK customers with exclusive shopping experiences and exceptional customer support.
THE JEWELLERY
Lily and Rose was established with the ethos to produce jewellery with character, creating stunning jewellery for remarkable people. Character stemming from passion and humour from the craftsman, designer and ultimately the customer who wears the piece. All our jewellery is handcrafted in brass with Swarovski™ crystals.
Contact info
United Kingdom
- info@lilyandrose.com
- uk.lilyandrose.com
Fantastic Customer service
Fantastic Customer service. The mail service lost my parcel and within a few hours of emailing the CS team they can back with response . In the end package was lost and a replacement was sent free or change - no discussion! My earrings are lovely and would now 100% come back to buy something else for these 2 reasons. Thanks a million!
Los stong always without use it
Los stong always without use it !
No garantie after 1 years !!
I get 1 years ans few days over !
Every day lose stong !
Very expensive and bad quality
Neckles
You say it is Silver. But is not. Very not nice. Gites me green color around my neck. Not nice. Very bad I will not recommended this web site.
Thank You
The products are amazing,very beautiful…
The products are amazing,very beautiful and high quality, also the customer service is excellent.
Item arrived quicker than expected
Item arrived quicker than expected, ideal for the jewellery for my bridesmaids. Items were low in stock when I purchased so was only able to order 1. Will keep an eye on promotions and offers so i can purchase the other 2 required at the same price
Delighted with the earrings for a…
Delighted with the earrings for a wedding. Delivered on time
High quality jewellery and packaging
High quality jewellery and packaging. V delicate though so take care.
Amazing Customer Service
Excellent customer service and very friendly. I was issued a refund very quickly when something I had ordered was out of stock. The earrings I purchased are beautiful and I'm in two minds as to whether I want to give them to my friend for her birthday or keep them from myself. I will definitely be buying more from you in the future. 😊😍
Lovely items and swift delivery
Lovely items and swift delivery. I would highly recommend Lily and Rose for both it's fantastic products and service.
Amazing quality!
The necklaces and earrings I bought were absolutely beautiful and the quality of this jewelry is great! Honestly, I don't understand why it's so cheap.
Would be great to have more bigger necklace options, not just small pendants mostly.
Present for niece who seemed happy with…
Present for niece who seemed happy with it.
Quick delivery.
Love the earrings I purchased
Love the earrings I purchased - subtle pink with pearl and diamante... just what I wanted for my daughters wedding.
2nd purchase from Lily and Rose
2nd purchase from Lily and Rose. Swift delivery. No worries ordering. Product arrived in a lovely gift box. Would definitely order from them again.
Beautiful
What a quick delivery. .
Absolutely beautiful pieces..
Look even better than the pictures.
Can't wait to wear all the pieces I've purchased for my daughters wedding.
Beautifully boxed too.
Would definitely recommend..x
Fantastic product
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