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LUX SKIN Reviews 

6,257
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 3,061 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently appreciate the excellent products, noting that they deliver on claims and provide noticeable results for skin concerns. Reviewers also find the entire experience positive, pointing to the easy-to-navigate website, clear product information, and great value for the price. However, some people mentioned issues such as receiving an incorrect item or not getting all the ordered items. A few other people also felt that the ingredients listed did not match the product descriptions, and there were mentions of order delays.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality, reasonable... See more

Website

Clients share positive opinions on website, highlighting how easy it is to navigate and place orders quickly.... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the website is exceptionally easy to... See more

Order

Customers had positive experiences with order, highlighting the fast, straightforward, and user-friendly... See more

Price

Users describe satisfaction with price, highlighting reasonable and affordable costs that offer great value... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Email notifications with great offers, one click to website, very easy to navigate through products which gives you lots of information about the product and how to use. Nice to read reviews on the pr... See more

Rated 5 out of 5 stars

Lux Skin website was very clear and easy to navigate to find exactly what I was looking for without any unnecessary sales pitches or pushing other products I didn’t need. Prices were clearly displayed... See more

Rated 5 out of 5 stars

The website was so easy to navigate! It’s very pretty too, the pink and white are such a pretty and pleasant combination. It’s pretty straightforward too, I have ADHD and sometimes when there’s t... See more

Rated 5 out of 5 stars

I absolutely ❤️ 😍 Lux products. So much that I recommended the infra red mask to a beautician only yesterday. Never disappointed by the quality or performance. In fact, I can see the difference not... See more

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 62% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(6,257)

3,309 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Website was easy to navigate.

Website was easy to navigate.
Only thing was, I could only find the “check availability”, no “order now”
This may deter some people 🤷‍♀️

August 22, 2026
Unprompted review
Rated 5 out of 5 stars

I just purchased my Lux Premium IPL V2…

I just purchased my Lux Premium IPL V2 today and I am so excited to receive it. The website and purchasing process was super easy. My friend highly recommended the product so I am very anxious to try it. The item was on a nice sale and I am receiving a free gift with my order. Cannot wait to receive and try it!!

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely ❤️ 😍 Lux products

I absolutely ❤️ 😍 Lux products. So much that I recommended the infra red mask to a beautician only yesterday. Never disappointed by the quality or performance. In fact, I can see the difference not using micro infusion for a few weeks as my mouth wrinkles are returning 😭😭😭😭 back on it now xx

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

The website is good

The website is straightforward. I do wish there was the option to review the “gift options” and prior to the checkout as a clickable link to look at ingredients list and guidance information like benefits, what it’s used for, when or how to use. Checkout is simple and payment options are fair! I have been shopping here for years!

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

I love the products LUX SKIN offers

I love the products LUX SKIN offers. I have purchased from them in the past & have NO complaints!! They always come thru!! I trust LUX SKIN!! I do confess, I did purchase another product (facial mask) as it was right in front of my face & OMGoodness! What a mistake!!!!! It fits horribly on my face, hurts my nose and around my eyes.. I should have stuck with LUX SKIN as theirs fits well & is comfortable!!! Hence why I’m doing another order to have an extra one for travel. LUX SKIN IS THE BEST!! LOVE THEIR PRODUCTS!!!

August 20, 2026
Unprompted review

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