Email notifications with great offers, one click to website, very easy to navigate through products which gives you lots of information about the product and how to use. Nice to read reviews on the pr... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Lux Skin website was very clear and easy to navigate to find exactly what I was looking for without any unnecessary sales pitches or pushing other products I didn’t need. Prices were clearly displayed... See more
The website was so easy to navigate! It’s very pretty too, the pink and white are such a pretty and pleasant combination. It’s pretty straightforward too, I have ADHD and sometimes when there’s t... See more
I absolutely ❤️ 😍 Lux products. So much that I recommended the infra red mask to a beautician only yesterday. Never disappointed by the quality or performance. In fact, I can see the difference not... See more
4.6
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 62% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Explanation of products made choosing…
Explanation of products made choosing easy.
August 20, 2026
Unprompted review
Very easy to find the product I was…
Very easy to find the product I was looking for. Excellent explanation of the product. Payment method simple and easy to fill in. All done in a few minutes.
August 19, 2026
Unprompted review
Great service and fast communication
Great service and fast communication
August 20, 2026
Unprompted review
Placing my order was easy and ....
Placing my order was easy and the products are amazing and if I have any questions or problems, the team responds within the same day.
August 20, 2026
Unprompted review
Made absolutely zero difference
Doesn’t work unfortunately Don’t waste your money .
August 20, 2026
Unprompted review
Excellent pricing for a great product
Excellent pricing for a great product, offering a gift with purchase aswell, cheap shipping, what more could a consumer want?
August 20, 2026
Unprompted review
Great products and the website is so…
Great products and the website is so easy to navigate. Order confirmation came through straight away. It was great!
August 20, 2026
Unprompted review
Esay to order great service will…
Esay to order great service will definitely buy from this company again very happy
August 19, 2026
Unprompted review
Website interface reviews
The website was easy to use and the free gift selection was excellent but for AUD GST is generally included in the price advertised not adjusted prior to payment so it seems like you are paying a lower price at the time of adding to cart but adding GST at the end is not how most services work in Australia
August 17, 2026
Unprompted review
Quick and easy to find what I needed…
Quick and easy to find what I needed and to order it. The website is constructed well. The overall process took about 10 minutes.
August 18, 2026
Unprompted review
Simple and easy
August 12, 2026
Unprompted review
It was very easy to use the website and…
It was very easy to use the website and the explanation of the product was very well done.
August 18, 2026
Unprompted review
Hoping the results are as good as the ordering experience!
Being that it was amidst some late night doom scrolling that I decided to place an order, my tired brain found it sooo easy to view each product & description, decide which package I wanted and then order. The only negative I'd say, would be that the prices don't include GST until checkout & that it would be nice if higher teired packages were eligible for free shipping maybe. Oh, and you can't pay via PayPal.
August 18, 2026
Unprompted review
Website was attractive and easy to navigate
The website was easy to navigate and make appropriate selections.
August 18, 2026
Unprompted review
Easy website
Can’t comment on the product yet, but the website is super easy to navigate, easy to find exactly what I was looking for and all the info I needed was included.
August 18, 2026
Unprompted review
Very Good Experience
Easy navigation on site. Clear instructions; clearly explained policies and procedures. Reasonable shipping rates, and acceptable turn-around times. Great communication after ordering!
August 7, 2026
Unprompted review
Website easy to navigate
Website easy to navigate
Informative and clear without too much jargon
Clear pricing shown
August 18, 2026
Unprompted review
Easy website!
An ad popped up on my Facebook about the LED mask. I clicked the link and followed through to the website easily.
Very easy and clear purchasing system. I also love that you have Afterpay.
August 18, 2026
Unprompted review
the website was easy to use and…
the website was easy to use and provided useful information about their products.
August 19, 2026
Unprompted review
Easy access, browse and purchase site
Email notifications with great offers, one click to website, very easy to navigate through products which gives you lots of information about the product and how to use. Nice to read reviews on the products. Simple to add products to your basket which tend to be on special offer plus added bonus of a free gift. Just add payment details and you’re done. Notification comes straight away for your confirmation and delivery of goods is pretty quick. Definitely a great site to use and wonderful products for your skin.
August 18, 2026
Unprompted review
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