Sparco Fashion UK Reviews 

258
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

The shoes I bought were too small (my bad) but no response from the company when I have requested I exchange for a larger size!

Rated 4 out of 5 stars

Bought a pair of Sparco Fashion Essen's. Absolutely love them. Incredible comfortable and stylish. Bought mine especially for the Monaco Grand Prix in May so will be getting plenty of wear. The only r... See more

Rated 1 out of 5 stars

Item took 10 days to arrive from ordering. Then Item was incorrect. Box stated size 43 trainers were marked up as size 41. Now a 15 day wait to get a refund no option of getting a replacement. P... See more

Rated 1 out of 5 stars

Ordered a size bigger as advised but they were way too small. No size bigger than a 12UK so asked for refund and return address - NOTHING! No sizing or material construction label on footwear/ box so... See more

Company details

  1. Shoe Store

Written by the company

Sparco Fashion is the lifestyle brand for motorsport fanatics. Bring your racing passion into your daily life.


Contact info

1.9

Poor

TrustScore 2 out of 5

258 reviews

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1.9

All reviews

(258)

1 review in the last 12 months

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Rated 5 out of 5 stars

Easy to order and very easy to return…

Easy to order and very easy to return items. I wasn’t sure on style so ordered four pairs of boots, and returned the three I decided against. No quibbles from Sparco Fashion UK, and I refunded within a week - and received prompt and friendly email support to assist along the way. I’d definitely buy through them again.

April 17, 2019
Unprompted review
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Rated 1 out of 5 stars

Sparco fashion experience

I Purchased a jacket in a promotional offer. Upon receipt the jacket was too small so I requested an exchange. I found it difficult to speak to someone and generally the communication poor. Lack of options to speak to someone and email reply’s took days. I found a return option on the website and sent back the coat free of charge which was good. I included a covering letter explaining the coat was too small and that I simply required a larger size.
About a week later I received a refund with no explanation? I contacted again via email questioning this and was advised (promptly this time) that as the coat was purchased under promotion I was able to exchange which was really disappointing. Most of my kit is Sparco, I associate them as a well established and quality brand. I am unsure if Sparco Fashion is Sparco direct or a separate company altogether but this experience has tarnished my opinion of the firm and I will certainly reconsider future purchases and look to other manufacturers I had previously discounted

April 17, 2019
Unprompted review
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Reply from Sparco Fashion UK

Hello James! We are sorry to hear that you were not satisfied with our customer service. We always try to do our best dealing with customers. We're sorry that the first e-mail answer came late. Regarding our exchange policy of items on sale- we understand that this may be disappointing for you, but items on offer sell out really fast and that is why you were not able to exchange the item, but only get a refund. We promise there will be plenty of new exciting offers coming up to make up for it! :) We value your honest feedback and we hope that you give us a chance and will shop with us again.

Kind regards,
Sparco Fashion UK

Rated 5 out of 5 stars

recently purchased the Sparco Shelton…

recently purchased the Sparco Shelton high top trainers in the sale for £29.90 , at that price I thought I'd take a chance apparently normally nearly £90! , they don't disappoint, good quality and now wished I'd bagged a couple of different styles.

wouldn't hesitate to buy more :-)

April 17, 2019
Unprompted review
Rated 5 out of 5 stars

Awesome and worth every penny

I’ve purchased a number of items from the site now and I’m super impressed with the quality thus far! I have used my trainers for example for both motorsport and fun days out with the family and they’re still like new.
Delivery was fast and the user experience on the website was good!
Shall be ordered more, especially with special coupon codes ;)

April 15, 2019
Unprompted review
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Rated 3 out of 5 stars

Good quality shoes but the I needed a…

Good quality shoes but the I needed a size 10 instead of a size 9. I feel the sizes are small as I've never been a size 10! . One for the charity bin

April 14, 2019
Unprompted review
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Reply from Sparco Fashion UK

Hello Lee,

We always state in the model's description whether a bigger size is recommended, as some of our models are, in fact, of a small fitting. We hope you'll have a better experience shopping with us next time! :)

Kind regards,
Sparco Fashion UK

Rated 3 out of 5 stars

No exchange just refund

Although I cannot fault the quality of the items I have purchased (2 pr trainers and bloomington jacket) I am not happy with their policies. The jacket I purchased was a large and at a real bargain price £30. On opening and trying the jacket on it was really tight. I therefore asked for an exchange to the XL. I was then told that this is not possible because of their promotion policy and I can only have a refund. Even though I stated my disappointment I couldn't obtain an exchange. Shame as I really liked the product.

April 13, 2019
Unprompted review
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Reply from Sparco Fashion UK

Hello Martin! We understand that this may be disappointing for you, but items on offer sell out really fast and that is why you were not able to exchange the item, but only get a refund. We promise there will be plenty of new exciting offers coming up to make up for it! :)

Kind regards,
Sparco Fashion UK

Rated 3 out of 5 stars

Shipping is to long still not arrived…

Shipping is too long still not arrived and no tracking details, despite it saying you'd get some, at least with tracking I'd know it was still crawling along to the UK. Ordered evening of Saturday 30th March and it's Friday 12th April now, even for economy shipping that is ridiculous.

Reference the reply below why should I have to request a tracking number? It should be sent automatically, that way at least I'd know what is going on. Oh and by the way assuming the order was processed on the Monday it's already 10 working days

Post script... Be sure you use PayPal it's the only way you'll get your money back. I'm very suspicious about this company TBH but maybe I was just unlucky

Postscript

I tried another order and it all went fine, so I've increased the score to 3 stars now.

April 12, 2019
Unprompted review
Sparco Fashion UK logo

Reply from Sparco Fashion UK

Hello Alan,
We're sorry to hear that you're not satisfied with our service. The parcel should get to you within 10 working days. You can request your tracking and ask for further assistance from contact@sparcofashion.com. You can also try to contact Yodel to ask about the status of your parcel.
We're sorry about the long wait and we hope you'll have a better experience shopping with us in the future.

Sparco Fashion UK

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Rated 4 out of 5 stars

Very happy with the quality and price…

Very happy with the quality and price of the products. My only issue is the lack of communication regarding dispatch and delivery. Could be a lot clearer compared with most other companies.

April 10, 2019
Unprompted review
Rated 1 out of 5 stars

Awful service dubious policy!

To of bought the wrong size and already of sent the item back with the correct exchange information and labels to receive an email saying that Sparco will only refund me and not infact exchange as previously told I would be able to is absolutely poor. Where before purchase did it state any supposed policy that you can not exchange a sale item at all as I have searched and can find no such notice Not only that the item I bought has now come off promotion and now 3 times the value at 90 plus pounds and I would have to pay this to get the item I wanted as a present. Disgusted and disappointed in what I believe mistakenly to be a good brand to buy from.

April 10, 2019
Unprompted review
Sparco Fashion UK logo

Reply from Sparco Fashion UK

We're sorry to hear that you were not satisfied with our service. We always try to do our best dealing with customers. Items on offer sell out really fast and that is why you were not able to exchange the item, but only get a refund. We promise there will be plenty of new exciting offers coming up to make up for it!

Kind regards,
Sparco Fashion UK

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Rated 2 out of 5 stars

I bought a jacket in the sale

I bought a jacket in the sale. The description convinced me to choose a small, as the model was 6ft 2 and I am not! He wore a medium.
Despite there being both a small and medium on offer in the sale I went for the small. I returned the item hoping to have it exchanged for the medium but this didn't happen, nor was it offered. I got a refund which is fair enough, just a little disappointed.
Tom

April 10, 2019
Unprompted review
Sparco Fashion UK logo

Reply from Sparco Fashion UK

Hello Tom!

We understand this may be a bit disappointing. However, items on offer sell out really fast and that is why you were not able to exchange the item, but only get a refund. We promise there will be plenty of new exciting offers coming up to make up for it :)

Kind regards,
Sparco Fashion UK

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