I use to have a lot of neck issues, these pillows give me the support I need which has stoped my pain. I will never buy any other brand. I love these pillows and my mattress. Best investment I have made for my sleep.
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★★★★☆ (4/5) I purchased two TEMPUR pillows directly from the website. The pillows are excellent, the price was competitive, and the order was dispatched very quickly. Unfortunately, the delivery experience with ParcelForce was extremely frustrating. I received no delivery notification or tracking information before the first delivery attempt. The only indication that a delivery had been attempted was a "Something For You" card, which was completely blank and contained no reference number, making it impossible to track or manage the delivery properly. I then spent a significant amount of time trying to reschedule the delivery online, but the requests either failed or generated no confirmation. Requests to redirect the parcel to another location were also rejected. The following day, ParcelForce attempted delivery again while I was at work. This time, the parcel was left with a neighbour, but I received no notification, no tracking update, and no information about where the parcel had been delivered. Completely unaware that the parcel had already arrived, I continued wasting time trying to rearrange delivery online. The most upsetting part was that my 80-year-old neighbour eventually tried to bring the parcel to my house because I had not collected it. When she couldn't manage it herself, she had to ask another neighbour for help. Only then did I finally discover where my parcel was. I felt terrible having inconvenienced my neighbours through no fault of their own. The TEMPUR products themselves are excellent and I would happily purchase from TEMPUR again. My only suggestion would be to offer customers a choice of courier at checkout, even if it means paying an additional delivery fee. I would gladly pay extra for a more reliable and transparent delivery service. Great products, fast dispatch, but the delivery experience significantly let the overall purchase down.
Always a pleasure to go to bed and have a good night sleep on these pillows
Great product still not sure about the size, maybe a M would have been better but it is my fault
Really comfy
This pillow has eased my neck pain so very much I'm now sleeping all night and not waking up during the night in agony, plus I wake up in the mornings now with little pain
Firstly I purchased the refurbished pillow, when it arrived it looked brand new. The first couple of nights it felt a little strange and I woke with some neck stiffness but it didn't last long. A couple of weeks in and can honestly say I've had the best sleep of my life. The comfort and support this pillow gives is incredible. Worth every penny 👌
Great pillow, really comfortable for side sleeping
I have used thus product for 30 years. It was recconemded to me by a physiotherapist. I have spinal stenosis. I also have degenerative spine. Nothing matches this product. I have tried others out of curiosity. The service by the online Tempur outlet was exemplary. I made several calls. I can bevan anxious person. I was met with a lot of patience. For me its a disability aid. Thank you.
Excellent very pleased with product
This is my third pillow and I must say it’s really comfortable and a really good price
Great pillow, vey good quality
So happy with my new pillow. My neck has been so much better since I've been sleeping with it.
I’m grateful really
Great product which aids restful sleep and help for my painful neck. Many pillows are too hard or soft and with. The cradling shape and moldability this fits perfectly for back or side sleeping.
Received my original SmartCool pillow in good time and as virtually new condition, so was pleased with this and the discounted price, plus I founded this pillow to help with my constant neck pain at night, giving it the support it needs.
Comfortable
Great product and price.
Bought as an additional tempur pillow. Heavenly if you have neck problems or just want a great comfy sleep
Very well made pillow, very easy ordering and returns system of you are not completely satisfied