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UK Bathroom Store Reviews 

5,723
•
TrustScore 4.5 out of 5

4.7

Bathroom Supply Store
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Review summary

Created with AI, based on recent reviews

Evaluating 382 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, such as bathroom fittings, often noting their solid construction and appealing design. Many highlight the efficient and prompt delivery service, with items arriving quickly, well-packaged, and frequently ahead of schedule. Reviewers also appreciate the knowledgeable and helpful customer service, described as efficient and supportive. However, some customers noted occasional product issues, including items arriving damaged or not meeting expectations for size, color, or material. A few others also experienced delivery delays, insufficient communication, or problems with drivers not assisting with heavy items upon arrival.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the good quality, sturdy nature, and... See more

Delivery service

Consumers generally report positive experiences with delivery service, frequently highlighting quick and... See more

Quality

Reviewers mention positive feedback about quality, with many praising the products as great, sturdy, and... See more

Order

Users describe positive interactions with order, frequently highlighting the ease of placing orders and the... See more

Service

People report positive experiences with service, often highlighting the ease of processes like returns and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was a little dubious as buying from a big national store that quality would be low but it’s great. Same make as our local builders merchants and half the price as in their catalogue ( although they d... See more

Rated 5 out of 5 stars

Just bought an upmarket Heritage loo seat from this company at a sensible price and received delivery the next day. All perfect. I was a little bit concerned because reviews on Google were not goo... See more

Rated 5 out of 5 stars

UK Bathroom Store was able to supply an out of production V&B toilet seat at a reasonable price which saved me searching for a compatible model or replacing my toilet furniture. It was subject to a 4... See more

Company replied

Rated 5 out of 5 stars

Great company with great prices. We ordered a high quality basin and were a bit worried about it being delivered in one piece, having had bad experiences with other retailers in the past. It arrived p... See more

Company replied

Popular products

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Villeroy & Boch Architectura Soft Close with Quick Release Seat in White

Villeroy & Boch Architectura Soft Close with Quick Release Seat in White

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Saneux Austen Slimline, Soft Close, Quick Release Seat in White (Old Model)

Saneux Austen Slimline, Soft Close, Quick Release Seat in White (Old Model)

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Imex Blade/Ivan/Croma/Ronda Soft Close, Quick Release Toilet Seat in White

Imex Blade/Ivan/Croma/Ronda Soft Close, Quick Release Toilet Seat in White

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Heritage Dawlish Basin Pillar Taps (Pair)

Heritage Dawlish Basin Pillar Taps (Pair)

TrustScore 5 out of 5

5

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Britton Stadium Carbamide Soft Close Toilet Seat in Gloss White

Britton Stadium Carbamide Soft Close Toilet Seat in Gloss White

TrustScore 4 out of 5

4

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Imex Ivan Soft Close Toilet Seat in White

Imex Ivan Soft Close Toilet Seat in White

TrustScore 4 out of 5

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Eastbrook Dura Close Coupled Side Exit Toilet with Soft Close Seat

Eastbrook Dura Close Coupled Side Exit Toilet with Soft Close Seat

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Vado Life Mono Basin Mixer Tap with Universal Waste in Chrome

Vado Life Mono Basin Mixer Tap with Universal Waste in Chrome

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Villeroy & Boch Subway 2.0 Wrapover Soft Close, Quick Release Toilet Seat in White Alpine

Villeroy & Boch Subway 2.0 Wrapover Soft Close, Quick Release Toilet Seat in White Alpine

TrustScore 5 out of 5

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Burlington Traditional Freestanding Toilet Brush Holder

Burlington Traditional Freestanding Toilet Brush Holder

TrustScore 4 out of 5

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Company details

  1. Bathroom Supply Store
  2. Bathroom Remodeler
  3. Radiator Shop
  4. Shower Door Shop

Written by the company

UK Bathroom Store have been providing UK homeowners and the trade with the best in bathrooms, bathroom suites, showers, taps, furniture and bath accessories for over a decade. Our staff have over 50 years combined bathroom industry experience and are waiting to take your call on 01524 841087 to discuss how we can help you get the perfect bathroom or the product you need.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(5,723)

382 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent service

Excellent service.
It makes such a big difference to have a phone number and real people to talk to.
Very helpful, good service and prompt delivery.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service.

All items ordered were in good condition and arrived on time. Easy to contact and good to be able to speak with someone, very helpful.
Delivery company were pleasant and courteous.
Many thanks.

June 4, 2026
Rated 5 out of 5 stars

Thoroughly Recommend

Just as described, a quality item.
Brilliant packaging. Arrived promptly.

June 15, 2026
UK Bathroom Store logo

Reply from UK Bathroom Store

Thank you for taking the time to review us, its very much appreciated.

Rated 5 out of 5 stars

Fantastic

Fantastic.

Helped me out after another company let me down. Incredibly helpful and responsive, even as situation changed. Very impressive.

June 19, 2026
Unprompted review
UK Bathroom Store logo

Reply from UK Bathroom Store

We will always try and help if we can, glad we were able to assist.

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