Uk Camping and Leisure Reviews 

642
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 137 reviews, reviewers had a great experience with this company. Many customers frequently mention that orders arrive remarkably quickly and that the available camping products are both high quality and very competitively priced. People also consistently appreciate the genuinely helpful support team along with the exceptionally smooth and easy shopping process from start to finish. Some reviewers were not happy with occasional delivery issues caused by external couriers or experiencing unexpected transit delays with their online purchases. A few other people also felt that receiving incorrect items, wrong product sizes, or dealing with communication hurdles during product returns was quite frustrating.

What people talk about most

Product

People report positive experiences with product, highlighting great quality, competitive pricing, and items... See more

Delivery service

Reviewers highlight overall satisfaction and positive experiences with the delivery service. Customers... See more

Order

Customers had ambiguous experiences with order processes, reflecting significant disagreement in their... See more

Service

Clients share positive opinions on service, highlighting fast and efficient experiences. Consumers frequently... See more

Price

Reviewers mention positive feedback about price, consistently noting that items are very competitive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered 2 items which were damaged in the post by EVRI. EVRI were no use, but when I contacted UK C&L they were so helpful and within hours they had dispatched one item that they could replace and... See more

Rated 5 out of 5 stars

I ordered a campervan awning, unfortunately after speaking with a lovely advisor I was told they weren't in stock for a number of weeks. As im going away soon she promptly cancelled my order and requ... See more

Rated 5 out of 5 stars

We found what we needed at another camping company. Yours came up cheaper we were kept informed about delivery. Great service haven't unboxed the item yet so cannot comment on the items use. I'm sure... See more

Rated 5 out of 5 stars

Ordered a 'California' type ladder to access the bed in the pop up roof of our VW campervan. This is a 2 piece ladder, which slots together. The top half is rigid and has fixings at the top, which mi... See more


Company details

  1. Camping Store
  2. RV Supply Store

Written by the company

UK Camping and Leisure is an online retailer with a showroom in Northampton, supplying a wide range of camping, caravan, motorhome and outdoor leisure equipment. We work with leading brands such as Coleman, Fiamma, Isabella, Vango and many more, helping customers find reliable products for holidays, touring and outdoor adventures.


Contact info

4.2

Great

TrustScore 4 out of 5

642 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 4% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.2

All reviews

(642)

128 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very impressed.

Ordered 2 Isabella footstools. Great price, very fast delivery. Very happy, will definately order from this company again.

February 10, 2026
Unprompted review
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Rated 3 out of 5 stars

Purchased Shurflo water

Purchased Shurflo water pump for my motorhome at very good price but unfortunately it arrived very poorly packaged with little protection to pump inside flimsy cardboard box

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service and great communication

I purchased 2 Sunn camp sleeping bags, baubles pattern.
Super fast despatch and delivery, I bought them to make a double to take in our caravan and I was worried the sleeping bags would be too restrictive, they are huge! And great quality!
Thanks, great service and great products, just brilliant 😊

February 2, 2026
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Rated 5 out of 5 stars

Great price

Great price, easy clear website. Fast delivery. Will definitely use again without hesitation. Highly recommended. Many thanks for your excellent service.

January 15, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a roof rack for my car which i…

Ordered a roof rack for my car which i thought was a bargain until it arrived and turned out to be the wrong type. Wouldn't fit my roof rails at all. When I emailed the company I was told it was the correct roof rack just unsuitable for my car. I had given them all the details they needed ( make, model, doors, year, reg etc ) but they said it was what the manufacturer specified then told me I needed a different model quoting the model number. When I asked if they could send me postage so I could send the wrong one back, I was told in no uncertain terms that I would have to pay the postage back and I would be refunded my payment (less the £2.99 initially postage). I said I dont want a refund, I want the roof rack I paid for. They absolutely perused to help me in any way. I had to pay £14 postage to send it back and still ended up with no roof rack. This company is a joke. Do not use, their customer service is crap. They will not help you even when they are standard fault. Not a happy bunny 😡😡

December 21, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

The goods I ordered were not in stock, I only found out when they did not arrive, when I chased I was simply told my order had been cancelled with no apology, my refund should be in my account in 3-5 days, it wasn’t, I had to chase 2 more times before refund was received.
Customer service is not good
Will not be using again.

January 4, 2026
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Rated 1 out of 5 stars

Bad service bordering on dishonesty

Ordered 2 items totalling £129 including £14,99 postage. Seller dispatched the cheaper item costing £35, charged the full postage and then told me they could not send the more expensive item as it cost too much to post. They issued a refund, but refused to give a refund on part of the postage. Bad service bordering on dishonesty.

November 5, 2025
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Rated 1 out of 5 stars

Misleading delivery promises and zero accountability

I chose Camping and Leisure specifically because their product page advertised a fast delivery timeframe that suited my travel plans. That promise turned out to be completely unreliable.
The item was not dispatched when implied, the courier tracking was repeatedly changed, and a false delivery attempt was recorded despite us being at home the entire time. What was initially meant to be a time-critical delivery was eventually pushed back several days, making the item useless for its intended purpose and completely disrupting my Christmas plans.
What’s most disappointing is the company’s response. Rather than taking responsibility, they denied their own delivery messaging, blamed the courier, and offered no compensation, discount, or goodwill gesture whatsoever despite the significant inconvenience caused. Simply saying they are “beholden to the courier” is not an acceptable excuse — the contract and responsibility sit with the retailer, not the customer.
Busy periods are not an excuse for misleading delivery claims or poor customer service. If you need an item by a specific date or expect a company to stand behind what it advertises, I would strongly recommend looking elsewhere

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

I recently made my initial transaction…

I recently made my initial transaction with this firm, and everything went smoothly. I bought the Ridge Monkey XL Steamer, and the entire process was seamless, with a fantastic price and swift shipping. I'm thoroughly satisfied with the experience!

December 23, 2025
Unprompted review
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Rated 5 out of 5 stars

CV470plus

Only bought pack of four CV470 gas canisters, but, they were the cheapest i could find and delivery, well, i think someone must have been spying on me when i hit the buy button, even a bolt of Lightning couldn't have been quicker!
Top Notch !!

November 3, 2025
Unprompted review

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