UK Canopies Ltd Reviews 

228
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Lovely canopy, well made and easy to put together. We paid to have it professionally installed, as our home is rendered, but the two builders had it done in a few hours. They had to cut a curve in t... See more

Rated 4 out of 5 stars

I loved the website and found the ordering process really easy. I decided to get a builder to install the porch as I wasn’t sure it was a job I could complete with no experience. I’m glad I did as it... See more

Rated 4 out of 5 stars

Nice looking canopy when fitted, good delivery, pre-drilled holes could have been a little more accurate

Rated 5 out of 5 stars

Ordered an Althorp canopy. Wasn't expecting brilliant quality due to the price as competition charging much more for comparable items. I was, however pleasantly surprised! The canopy arrived within a... See more

Company details

  1. Plastic Injection Molding Service
  2. also in
  3. Do-it-Yourself Shop
  4. Home Improvement Store
  5. Manufacturer

Written by the company

UK Canopies have been successfully supplying British manufactured roofing products for many years. It has now taken the next step forward to supply the UK market with a range of self assembly door canopies. All of our unique door canopy parts are made in the UK via the process of injection moulding, which ensures consistency. Manufactured from a mix of high density polyethelyne and high impact polystyrene, our door canopies will last 5-10 years with minimal upkeep required. The material is also uv-stabilised, meaing the colours won't fade. The flat pack format reduces both transport costs and damage, making them ideal for all trade, DIY and domestic users. UK Canopies offer a fuss-free, cost-effective alternative to the more costly wooden and fibreglass door canopies currently found on the market. UK Canopies are able to draw on over 40 years of combined manufacturing experience, which means we can keep costs low and pass these savings on to our customers. We strongly believe you won't find a comparable product for less, but the the off chance you do, please let us know and we'll beat it!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

228 reviews

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Replied to 33% of negative reviews

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4.3

All reviews

(228)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Item delivered on time

Item delivered on time. Only the small drill bit was missing and sketches on the installation notes could be better. Otherwise very good.

October 24, 2023
Rated 4 out of 5 stars

The web site was difficult to get…

The web site was difficult to get through to the company , the web chat did not work . Once I did manage to make contact the product was dispatched very quickly . The canopies are good for the money but you will need two people and a good supply of tools . If you are not really competent I would suggest you find someone to fit it for you. The instructions are not the best and you need to work around some problems with the fit .

November 3, 2023
Rated 5 out of 5 stars

Great canopy easy to fit

Great canopy easy to fit,great value for the money loads of people have said how good it looks

October 12, 2023
UK Canopies Ltd logo

Reply from UK Canopies Ltd

thank you for taking the time to review the product, much appreciated

Rated 5 out of 5 stars

Great product

Great product, excellent quality and great value for money. Order arrived on time and instructions for installation very good. Very pleased with product.

September 21, 2023
UK Canopies Ltd logo

Reply from UK Canopies Ltd

Thank you for your feedback, much appreciated!

Rated 3 out of 5 stars

Took almost 4 hours to put up as…

Took almost 4 hours to put up as instructions were not great and the screws given were not the right fixtures had to use my handyman’s spare ones.

Getting the measurement is tricky and if you get it slightly a little way off (even though measured correctly) the Lego parts won’t be a perfect fit which happened to me.

Aesthetically it looks nice.

September 29, 2023
UK Canopies Ltd logo

Reply from UK Canopies Ltd

Hi Jennie, sorry to hear you had a liitle trouble installing. We will review all your comments and rectify any issues. We're glad you're happy with the finished product! If you need to discuss anything further please email us and we will be happy to assist.

Rated 3 out of 5 stars

Canopy nice shame about the issues

I emailed company to say that the holes didn't line up and that there were screws missing never heard back. Luckily the person fitting it for me managed to sort these issues out. The canopy looks great just a shame about the after service and faults .

September 26, 2023
UK Canopies Ltd logo

Reply from UK Canopies Ltd

Hi Amanda, we're sorry about this - we consider after service an important aspect of the business. Looks like you got there in the end but please email or call if there is anything you need to discuss. We're pleased you were able to get it sorted, and that the canopy looks great in the end.

Rated 5 out of 5 stars

Great service!

After browsing your range, I ordered the canopy I wanted on a Wednesday, the process of ordering was straight forward. The canopy was delivered on the Friday. It was well packaged in a sturdy box, and all parts accounted for. Really good service. Prompt acknowledgements, info about delivery quickly sent. Even the delivery person was helpful, and pleasant. Altogether great service.
UPDATE. . . It was a while before my guy could come to put the canopy up, but when he arrived it only took him 3 hours, was straightforward and looks really good 5* UK Canopies!

September 22, 2023
UK Canopies Ltd logo

Reply from UK Canopies Ltd

Hi Sue thank you for taking the time write this, much appreciated. Regards, UK Canopies

Rated 5 out of 5 stars

Well pleased!

Ordered an Althorp canopy. Wasn't expecting brilliant quality due to the price as competition charging much more for comparable items. I was, however pleasantly surprised! The canopy arrived within a couple of days. I set about installing on Saturday and although i had a few head scratching moments and wrestled with a few parts, it was mainly down to me not reading the instructions properly! I managed to fully build and install in 4 hours and can say i am well impressed with the look and fit of the canopy. When leaving negative reviews, people should be mindful of the relative cost of other companies units.

September 16, 2023
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