UK Car Glass Reviews 

1,477
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast booking process and state that the final prices are significantly cheaper than major competitors in the market. Consumers note that the technicians are extremely polite, arrive promptly at the scheduled time, and perform high-quality windscreen replacements without causing any damage to the vehicles. However, some people mentioned that post-installation cleanups could be improved, noting leftover glass or items like dashcams being displaced. A few reviewers also experienced frustrating communication gaps, mentioning occasional delays in scheduling or a lack of proper time slot confirmations from the messaging service.

What people talk about most

Service

Consumers find service to be positive, highlighting quick, professional, and efficient windscreen... See more

Staff

People report positive experiences with staff, highlighting their professional and efficient approach.... See more

Price

Users describe positive interactions with price, frequently highlighting that quotes were significantly... See more

Booking process

Customers consistently note positive experiences with the booking process, highlighting an easy online system... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with superb finished jobs and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found an expanding spiders web crack on my laminated drivers side window at 3pm Wednesday…. by 9-30am Thursday the faulty glass had been removed and replaced at my home. Fantastic service! Great Cus... See more

Rated 5 out of 5 stars

Not one to leave reviews about anything, but your customer service was brilliant! Technician allocated almost straight away, turned up and done the job to a high standard. Cant fault uk car glass, wil... See more

Rated 5 out of 5 stars

Called on Monday, received a quote the next day early in the morning which was followed by a call not long after. Agreed the quote, logged online to complete the booking form. Later that day I recei... See more

Rated 5 out of 5 stars

Fantastic booking experience thanks to Jackie. £240 less than a qoute from a well know company who said could not do it at my house despite accepting a booking. Technician called 10 minutes before ar... See more


Company details

  1. Auto Glass Shop
  2. Auto Repair Shop

Written by the company

Book an appointment with UK Car Glass. We will repair or replace your windscreen at a time and place of your choice. Online windscreen quote and booking


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(1,477)

88 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Good comms

Good comms, found a provider on the date I wanted. The guy came out on time and was friendly and efficient.
Thanks.

August 20, 2026
Rated 5 out of 5 stars

Up/Down Door Glass Replacement

Booked the job online Wednesday morning (process was easy), booked in, glass sourced and completed at my home address Friday morning (at a very competitive rate) - Great service! Note: UKCG subcontract your work out to local businesses. So go and give your local fitter a review aswell

August 14, 2026
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Rated 5 out of 5 stars

Amazing experience

Amazing experience, best quote on the market, I was able to book in to have my Tesla windscreen replaced within a couple of days of enquiring. The team at UK Car Glass were quick, responsive and professional.

August 14, 2026
Unprompted review
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Rated 5 out of 5 stars

5 stars from start to finish

I received an instant quote from UK Car Glass, £200 cheaper than a competitor for a full windscreen replacement. Booked it, technician arrived when he said he would, communication throughout was outstanding and the work done was top notch. I couldn't fault the service I received, 5 stars.

August 6, 2026
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Rated 1 out of 5 stars

Booking on line took order and…

Booking on line took order and confirmed the window screen replacement for this Tuesday, arranged to travel and take time from work only to get an email today to say can not be done until next week. Terrible service (or lack of service)

June 22, 2026
Unprompted review
UK Car Glass logo

Reply from UK Car Glass

Hi Stanley,

Thank you for taking the time to leave feedback, and I'm sorry the experience was a frustrating one.

You're right to be annoyed — arranging time off work only to have the date moved is exactly the kind of letdown we want to avoid, and we should have flagged the possibility of a change sooner than we did.

You booked over the weekend, and with our fitting team offline until Monday we couldn't confirm technician availability any earlier.

The team in your area was stretched and the soonest we could fit was the following week, which we let you know as soon as we'd heard back.

When a booking is placed online, the chosen day is shown as a preferred date — our quote pages read "from" — and your order acknowledgement set out that the date stays pending while we run a parts check, confirm stock and assign a local technician, after which we confirm.

I'm sorry it didn't work out on this occasion, and we'd genuinely welcome the chance to help should you need us in future.

Nino
Director, UK Car Glass

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