UK Car Glass Reviews 

1,465
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and professional service, often highlighting the quick response times and high-quality work. Many people appreciate the kind, supportive, and communicative staff, who make the entire process smooth and hassle-free. The booking process is frequently described as easy and efficient, with many reviewers noting the excellent value and competitive pricing compared to other companies. However, some customers experienced issues with product delivery, such as receiving the wrong glass for their vehicle. A few other people also felt that the messaging service was poor or that there were delays and incorrect pricing during the booking process.

What people talk about most

Service

People report positive experiences with service, often highlighting the efficiency and professionalism of the... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, efficiency, and... See more

Price

Customers had positive experiences with price, often noting competitive and great prices compared to other... See more

Product

Consumers find product to be ambiguous, with some reviewers having difficulty locating specific replacement... See more

Booking process

Reviewers mention positive feedback about the booking process, often describing it as easy and quick.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you so much for making the repair of my vandalised car window possible at such short notice, so we managed to keep our schedule as planned and ferry reservation, too! Can highly recommend! Kind... See more

Rated 5 out of 5 stars

Found an expanding spiders web crack on my laminated drivers side window at 3pm Wednesday…. by 9-30am Thursday the faulty glass had been removed and replaced at my home. Fantastic service! Great Cus... See more

Rated 5 out of 5 stars

Ash and Liah fitted a new windscreen in our Fiat campervan last month. We simply could not have been happier with the service. They are a lovely couple and completed a fantastic job, at a very compet... See more

Rated 5 out of 5 stars

Not one to leave reviews about anything, but your customer service was brilliant! Technician allocated almost straight away, turned up and done the job to a high standard. Cant fault uk car glass, wil... See more


Company details

  1. Auto Glass Shop
  2. Auto Repair Shop

Written by the company

Book an appointment with UK Car Glass. We will repair or replace your windscreen at a time and place of your choice. Online windscreen quote and booking


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,465)

105 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect windscreen replacement

Very happy with the service received. The local fitter replaced my windscreen without any problems and left car in perfect conditions with clear instructions on 'setting times'. Would definitely use again, though hope I don't have to!

October 30, 2025
Unprompted review
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Rated 4 out of 5 stars

Replacement windscreen

When I needed a new windscreen in a hurry, UK Car Glass was able to provide a quote and fitting time very efficiently.

Lots of communications from them by text message, WhatsApp, email and phone to confirm what was happening, and the windscreen was fitted on day agreed by a very competent installer.

The only thing missing was confirmation of the two hour time slot when the fitter would arrive, hence only 4 stars.

October 18, 2025
Rated 4 out of 5 stars

Trouble free windscreen repair

When car windscreen began to leak, UK Glass responded promptly and effectively, explaining my options. I would have given 5 stars, but for the fact that a requested date was then moved, as was the timing on the then agreed date, but as the work was being carried out by one of their partners, this was possibly out of UK Glass’s control, and they did keep me up to date with the situation in a timely manner. Although it hasn’t yet rained to check the repair, it has hopefully been a good job at a fair price.

October 13, 2025
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Rated 4 out of 5 stars

Great fitter, poor office back up

Super quick service and a top technician who was efficient and professional.
Cannot give 5 stars as the messaging service is poor to say the least. Failed to pick up a message giving new location of my vehicle. Wasted the fitters time.
Useless AI as per usual I expect?

October 9, 2025
Rated 5 out of 5 stars

It was superb

It was superb, arrived on time,very friendly and just got on with the work,could,nt fault him or the work.

October 2, 2025
Rated 5 out of 5 stars

Unique company -Does exactly all they promise!

Best quotation we could get.

They phoned before they arrived, turned up when they said they would (that is unique here in Scotland)!

Did a great job, cleaned up (another unique service!) every bit of broken glass and went.

Fantastic service all round.

Thank you.

September 30, 2025
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Rated 5 out of 5 stars

Exceptional !

Exceptional !! Paul’s relentless research to make sure it was the correct windscreen and half the price of auto glass why would anyone use anyone else !!

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Amazingly quick and efficient service!

Called on Monday, received a quote the next day early in the morning which was followed by a call not long after. Agreed the quote, logged online to complete the booking form. Later that day I received a text to say that the job was booked for the following day. The fitter arrived, explained what he was planning to do regarding calibration and completed the fitting within a couple of hours.

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

NEVER STRIM NEAR YOUR CAR

I broke my front passenger window strimming the edge of my front lawn, when the strimmer shot a stone towards my car. Although I had cover I thought I might find out how much it might be.
An online search brought up UK Car Glass and the price was £295, reasonable I thought. The only other site that was thrown up and did windows other that a front screen was Autoglass and I had to ring up to get a price.
I asked the agent to give me a non-insured figure and his response was a little shocking. He got as far as "One Thousand" when I cut in with "WHAT!" "You must be mad." He did offer a discount, but it wouln't be anywhere near the price from UK Car Glass. I told him to forget it and booked my appointment with UK Car Glass for the next day.
I was not there when the work was done, but I inspected my vehicle on my return home and was pleased with what I found.
I will never use Autoglass again, although it is 30 years since my last window replacement, so I will probably be dead, before I need another.

September 22, 2025
Unprompted review

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