UKCubeStore Reviews 67

Got two cubes and was surprised to see cubes come after all the reviews but it took so long to deliver. I mana6to get in touch with the owner about the long delivery and he replied so it was ok

Ordered two cubes three weeks ago and they never came. Cannot get in touch with owner either.

They stole my money.
I ordered 2 cubes and they never arrived.
I have not received a purchase confirmation. I sent them emails but they have never answered.
I opened a dispute in paypal.

Same sad story - ordered cubes and never arrived. No response on Twitter and mailbox from the seller. Learned my lesson to check Trustpilot before ordering from any site! This was from my son's (9) cash as well but at least I can refund him.

I ordered MGC 2x2 cube and stac mat timer on the 1st of December and both items were delivered on the 10th of January. Both items are as ordered. Due to terrible reviews I found on this website I requested refund in the meantime. After I received both items yesterday I paid money back. In my opinion this is honest seller.

I ordered a Mosaic cube and never received it despite the website proudly claiming that 1 day delivery is possible within the UK, which is where I am based. After two weeks I used the email address on the website to attempt to contact the site but received no reply. I followed up my email with two more in the following two weeks and still received no reply. Shortly afterwards I received an automatically generated email from the very same address asking me to rate UKCubeStore and give feedback. I found this to be sick and insulting given that the same email address is clearly not checked by the site owner AT ALL or that my emails were ignored. DO NOT use this site. Go for one of the legitimate and well-known UK based cube stores instead. It has been months and I still have no reply from them and no news on my Mosaic cube.

Absolutely garbage website

I ordered from them over two weeks ago and have not been able to contact the business owner and my cubes have not come. Don't recommend at all if you want actual customer service and your cubes

If anyone is able to get in contact with the owner and resolve my issue please contact me

absolutely terrible business, do not use it. there are so many better businesses out there that are MUCH cheaper and have FREE shipping (i usually use Cubezz.com but they take weeks to deliver as they are based in China) I didn't particularly want to wait very long for this cube so decided to order using this site, I live in the UK and on the website it claims to have 1 day delivery for people in the UK. I am literally less than an hour's drive away from the business and it still has not arrived over a week later
the customer service is abysmal, I've emailed twice on separate occasions and have had no response.
do not waste your time or money with this site

same old, don't order and can't contact them, absolutely appaling, a waste of my money

It has been almost 3 weeks since I ordered from this place but still haven't received my order...I tried contacting them multiple times through email but they haven't replied :(
Don't recommend this website.

I ordered few cubes from this store, one of them I wanted stickerless and it wasn't on stock so I had to wait. The delivery to the Central Europe takes 1-2 weeks. All the cubes were fine, I even got a free gift. Unfortunately, one of the 6 cubes I ordered was missing. Despite this, the seller was very solid and immediately gave me the cube cost back via Paypal, so my overall experience is well. If you prefer very good prices over fast delivery and 100% reliability, Ukcubestore is way to go. :P

I never received the cube more than a month after the order.
I was not even sent a shipping confirmation. I have sent many emails and messages on PayPal but without any response. Non-existent customer support. Fortunately, PayPal repaid me.

Ordered weeks ago, nothing has arrived. Emailed multiple times, no reply. It seems this store is quite a gamble, not worth it.

Cube did not arrive and no communication when trying to understand why.. Very poor.

This is an amazing cube store for all of your cubing needs, lubricant, timers and other things are discounted, I found cubes that were over half price off from other stores, the delivery is very cheap and quick, around 3 days, and I still use them when I need new cubes

I ordered a Gan 356 X Saturday evening and it arrived this morning (Tuesday) faster than I was expecting. And was pleasantly surprised to find a 52mm QiYi 3x3 in the delivery as well.

Would definitely buy from them again

Not bad, LONG delivery but everything was there (including an extra stand).Would rather have quicker shipping though. I do order from here a lot though and its not usually a really long wait maybe 5-7 days, I was waiting nearly 10 days for my latest order

I ordered again from them and they suprised me
this time the shipping was way quicker and everything was great!
Recommend this store!
10/10

My order was incorrect, missing items, a wrong item, an item I didn't even ask for. No response to several contacts I've sent no refunds against unsent items if it was known they weren't sent or out of stock...
I can't even submit the product reviews I've just been invited to send after several weeks of waiting for a better response..
On the whole it can only be a negative review I only give one star as it's not possible to give none..
I've reordered both missed, and further items from both The Puzzle Store UK, and KewbzUK and had outstanding delivery and service from both in less time than it's taken to get an invite to review items I didn't actually receive from UKCubeStore.
Worst online shopping experience I've ever had. Take my advice don't shop here... They will take your cash, not bother sending you stuff, and certainly not have the courtesy to respond to feedback or problems..

I ordered several cubes and lubricant from this website. A partial order was recieved a couple of weeks late. A moyu redi cube and the lubricant never arrived. I sent numerous emails since and never even got a response.