Overall our experience was not great with land registry very stressful and time consuming online so I would have said 1 star . However then Andy answered one call and helped us tremendously after that... See more
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Review summary
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Reviews shaping this summary
I needed to know quite a few things regarding a property I have bought and couldn't get the proper answers . Land registry were extremely helpful, very kind and understanding and made me feel as thou... See more
Easy to register for Property Alert after hearing on Radio 4 that it is easier for fraudsters to re-register homes that do not have a mortgage. The alert service will inform me if any searches are ca... See more
I rang today not expecting to get the excellent service i did. I know nothing about Land Registery and Andy explained all my concerns and listened very patiently to what I had to say. I feel much more... See more
Company details
Written by the company
Buying a home, dealing with a boundary question, checking a property before you commit, or just want to know what you're really getting? UK Land Register helps you find out — clearly and affordably. We help you see who owns a property, understand the covenants and rights that affect what can be built or done on it, check where the boundaries lie, and spot anything worth questioning before you buy, sell or build. Whatever the official record holds, we help you make sense of it in plain English — so you can make decisions with confidence instead of guesswork. You get the official HM Land Registry documents for the property, alongside a clear, plain-English breakdown of what they actually mean and what's worth checking. We're an independent research and information service — not affiliated with HM Land Registry, and do offer legal advice. What we offer is clarity and confidence about property, when you need it most.
Contact info
4.4
Excellent
275 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 21% of negative reviews
Typically replies within 48 hours
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Very helpful.
We were transferred to the correct department within moments. We spoke to a very helpful person, who pointed us in the right direction and gave us useful information.
January 19, 2026
Unprompted review
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The procedure was explained clearly
January 27, 2026
Unprompted review
Never said anything on there want…
Never said anything on there want need after all
January 27, 2026
Unprompted review
Swift response
January 22, 2026
Unprompted review
Incorrect documents sent
Incorrect documents sent. Documents came much later than specified. Was not clear they are a third party who charge more than the actual land registry.
I've contacted twice via email to rectify, but no response from them.
December 26, 2025
Unprompted review
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Great service great swrvice answered all my questions…
Great service answered all my questions and sent me all docs whilst on the call
January 19, 2026
Unprompted review
Needed help
I needed to know quite a few things regarding a property I have bought and couldn't get the proper answers . Land registry were extremely helpful, very kind and understanding and made me feel as though I can get in touch with them again if needed. Excellent service
January 15, 2026
Unprompted review
Good service
January 16, 2026
Unprompted review
Fast and clear
January 15, 2026
Unprompted review
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Simple to do and with a quick response
January 14, 2026
Unprompted review
Easy to sign up for
Easy to sign up for. Gives more peace of mind.
Great service.
January 14, 2026
Unprompted review
the task was easy to achieve
January 12, 2026
Unprompted review
Andy
Andy, who i spoke to on 8 January and the person who i spoke to you today were kind, efficient and atient.
January 8, 2026
Unprompted review
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My web browser says the registration…
My web browser says the registration link is untrustworthy.
January 5, 2026
Unprompted review
The gentleman that took my call was…
The gentleman that took my call was extremely polite and very helpful.
December 29, 2025
Unprompted review
I did not receive the right documents…
I did not receive the right documents and I still have not received the paper documents via the post. Next to impossible to talk to someone. Emails mostly remain unanswered.
November 28, 2025
Unprompted review
The gentleman I spoke to was very…
The gentleman I spoke to was very efficient, friendly and explained everything in detail
December 1, 2025
Unprompted review
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Andy someone who appears to be very experienced in his role
The way in which Andy dealt with my enquiry sending me information and explaining what they represented. Nothing was too much trouble for him. An excellent experience.
November 26, 2025
Unprompted review
extremely helpful
Nothing was too much trouble extremely helpful took time to explain things
November 24, 2025
Unprompted review
Andy
Andy, attended to me professionally and was able to put me in the right direction of my enquiries.
September 11, 2025
Unprompted review
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