UK SLEEPING MEDS 

I made around 4 to 7 orders with this company and never had a problem.

The last time I tried to order I was asked to send them photos of my passport and driving license and bank card.

I thought you were a good honest well run business for those in need.

All I did was move and forgot my password.

I was treated with disdain and made to feel very unsafe.

How would you feel when you had always paid promptly and taken time to leave good honest reviews and never caused any kind of issue.

I feel the fact you wanted pictures of my passport,driving license and bank debit card very dubious and unsafe.

An apology from you is the very least you can do.

There are more polite honest professional companies out there.

Be aware

Placed order Wednesday, was told there was an issue with bank and please wait. I didn’t hear anything so I politely asked if it was sorted on Thursday. Late Thursday night I was sent bank details. Paid on Friday, I was expecting anything today as I thought they would have a massive back log but it did come today I didn’t get the tracking details so I can only assume due to the amount of back log their didn’t update their systems with the tracking number. I can understand for some customers it can be frustrating, but the more aggressive you become the more they’ll get their back up and they won’t send you the bank details. Also as they know you desperately need it they could increase their prices. I don’t know why some are getting bank details and some are not . There is other web sites you could use. Not to rub anyones nose in it but I am very happy with the service I received I can’t fault them at all. Respond to my texts, items are always in stock and next day delivery.

So I made my order Tuesday I was told come back next day as banking issues so had to wait for them to be sorted. Next day I asked again and it was still a issue which was fine as these things happen I just knew I had to wait. I have never had to do that before but it was a little blip that hadn’t happened before things do go wrong at points nothing is ever full proof
I was told each time so at least I was aware and I knew just to hold out until I got the confirmation
I was then updated with them.
I waited patiently and thanked for sending them as was promised.
They came through early Friday morning I showed my proof that I had done what I needed to do.
Woke up sat to order completed and tracking was done.
All came today fine.
I completely understand the stress of needing to get your order especially if you are stuck.
I made sure I had some of what I needed so I wasn’t caught out.
I honestly think it was a massive back log to catch up with which was a given until it was sorted.
When it’s so stressful and you are left in a situation it’s going to get to you.
I think if you just be easy not keep stressing it will work out.
It was a bit worrying wondering if it would work out but it did and I am very happy that I was patient but I also just left one word queries so I didn’t expect a whole conversation of why when ect which is probably easy on them not getting any ones back up from the stress of the niggles on their side.
I didn’t keep on and hoped for the best outcome.
I think it might help to keep calm he will get back to you.
I didn’t get instant reply’s at all but with everything going a bit haywire this week is most likely why.
I think it will all be caught up now and flow is getting back on track.
#bekind to each other you get what you give.
Keep up the good energy everyone it will be good in the end.
Hope everyones stuff gets sorted I have no doubt it will.
Thanks so much my order was perfect just had to wait a bit longer than usual.
Take care everyone x

Wthef is up with this website I have been a loyal customer for a very long time and now I get banking details that doesn't even come up but still says I can pay into wthef is going on and the rudeness of them is absolutely disgusting very disappointing

Why is it that people forget all the smooth & quick deliveries when there is the occasional problem. These things happen once in a while. I got payment details Thurs night and this morning I’ve got Royal Mail tracking number.

Hi Lisa I received the tracking email at 05:11 hun xxx

Bless you I totally get it, do you think anything over the counter will tied you over hun? Xxx

UPDATE AGAIN tracking has arrived and it’s still in Manchester I’m absolutely fuming!! 😡😡😡 I definitely won’t be using them again I’m now out of meds till most probably Tuesday!!

UPDATE AGAIN oh no I’ve not got anything I really hope it comes Jane I’ve ran out so I’m stressed 😫

UPDATE Jane when did you get your tracking? Mine is still saying packed! I’m literally listening at my door in the hopes it arrives I darent message Carl incase he’s nasty! 😕😕😕

Ordered Thursday got sent the bank details through the night Thursday so paid Friday morning, got an update last night to say it was packed, messaged Carl he said check emails for updates, I will change to 5* if my package arrives today as I paid over £8 In delivery charges for next day delivery and paid way before the cut off period! I have never had any issues until this week all my orders have always arrived the next day before 1pm!! I hope my gut instinct isn’t right and I will infact get my package today! I do wish u would communicate better with your customers!! We shouldn’t feel scared to message and ask for updates when we spent hundreds of pounds a week!!

waiting...
long term user of this service , never had a issue , im waiting for the post man, i will update , ps all whassap msgs ignored and read . you keep your 5 stars , order arrived no problem,

Long time customer, 1st time posting. But WTAF is going on this week?

As others have commented, similar story. Ordered this week, fobbed off with “ wait for banking details” and that was the last I heard from our dear Carl. Sent a couple of polite messages. And no reply. Whatever, I’ve gone elsewhere and got what I needed. ( with better, politer, communication). Spoke with a friend who also ordered this week and he is still waiting. His not sent any messages but also hasn’t heard from Carl and his order says “ on hold”, so to those who are saying “ there’s a reason you’re being ignored”, I don’t think so. Think it’s poor conduct and a cba attitude.

But some of the comments on here are genuinely hilarious and make me believe it’s the same person commenting and works for Pro Meds as they’re worried about trade 😂

“Kirsty” babe… you said “ Less people like you Neil and the services would run a lot more smoothly! This is why these issues happen in the first place.” I didn’t realise Neil has the power to make bank accounts close down….

You said “ And I'm pretty sure you can claim back that money through your own bank by saying you paid into a wrong account by accident “ erm no you can’t. That little message that pops up when you go to transfer payment saying “ you’re doing this at your own risk”, the bank ain’t gonna give you your money back. And I’d like to know how you’ll get on telling the bank what the money was for!

You also claimed (hilariously) “ Hence why they are telling you to re order and pay. Its not because they want to keep your money and make you pay twice. It is because that money went to that account which neither they can access or touch but you possibly can request a refund if you we're clever enough” why would someone pay twice for the same order? It’s Pro meds problem their account got closed. Not mine, or anyone else. It’s their problem which they should rectify it. Communication goes along way, other than one word answers and being fobbed off.

I agree with the other posters here who are annoyed at the way business has been conducted this week. Especially when the majority of us have used for well over a year. I guess we’ve reached our expiry date and over stayed our welcome then?

Anyway. The recent positive posts on here are jokes. And I think it might be Carl or his associates desperately creating reviews to keep business good. If they didn’t alienate their loyal customers in the first place, then wouldn’t get crap reviews would you!

Anyway, I’ll be going else from now on.

And watch after this review goes live, suddenly there will be an influx of positive reviews with ⭐️ emojis. Guess they want to push the negatives down the page to keep business sweet lol predictable.

Grassing on the hand that otherwise feeds you when you want it! When things don't go your way, you spit your dummy out and start crying out ! Ffs you are contradicting yourself. Your making threats and threats that I think are personal and serious. If I was these people I wouldn't want you as a customer anyways, it shows how far you would go to react. Less people like you Neil and the services would run a lot more smoothly! This is why these issues happen in the first place. 🙄 I do get your frustrated as most people we're, but I'd rather put my tail between my legs and wait to see what happens before shouting your threats out. If they had issues with your first payment or the bank was closed after you payment you will be refunded anyway. And I'm pretty sure you can claim back that money through your own bank by saying you paid into a wrong account by accident. Hence why they are telling you to re order and pay. Its not because they want to keep your money and make you pay twice. It is because that money went to that account which neither they can access or touch but you possibly can request a refund if you we're clever enough.
⭐️⭐️⭐️⭐️⭐️ as always.

I’ve Been ordering from here for a while I’ve never had a problem. Absolutely Excellent service provided and delivery is just brilliant. Recommended. Thanks . Absolute Life savers.

This is the very first time i have bothered to write a review for the company, even though i have shopped with them successfully( for the most part ) for over a year, so i would like to think i am a valued and loyal customer!!
The reason i have never bothered to write a review before is because i feel the least said about this sort of "website/company " the better!
Leave them to get on with their job, and as long as things run reasonably smoothly everyone is happy!
We all know what happens when everyone starts gobbing off and slating them and including details of their order etc Will not end well for anyone!
I hope from what i have said so far people on here can tell i am a genuine level headed long term customer of theirs, and therefore i am only writing this review now, as finally i am pissed off!
I have been reading all the other comments over the last couple of days, and myself like about at least 3 other people have placed an order on Wednesday, was told had to wait for payment details until Thursday,( via a one word reply from them ), then of course i patiently waited until very late last night, sent one last message, and still nothing, and the story continues i am still waiting after very politely asking them to at least have the decency to reply, yet nothing!
This is the first time for me at least anything has gone
this wrong, this badly, i have ignored little hiccups along the way, you have to when you are dealing with this sort of set up,but this is to much and not acceptable, as others have also stressed!
They are NOT SCAMMERS to be clear on that, i vouch for them 100% in that respect, but for all of you other reviewers just telling us to chill out, or just be patient blah blah blah, have some f.......g empathy!!! We all know it is fantastic when things go are way, but i can assure you if any of you were the ones in our position you would feel exactly the same way, and i doubt you would have been half as patient as we have!
Also do not forget most of us are relying on what we get from this site, for genuine reasons, although some of you imbecile's are probably just getting stuff for fun, if you get my drift!!
I suffer terribly, with genuine pain, so i rely on here, partly here and partly with my own doctors, and to just be ignored after how much money i spend with them etc etc it is no joke, and they need to sort it out, else, as someone else mentioned, it will i fear be their downfall!!
So while you fortunate ones are living it up, and everything is unicorns and rainbows, spare some f.....g consideration for the rest of us!!!

Rude.
Took my money, no replies. But have sent bank details to my friend. Telling me still problems and now not responding.

To the people who are writing good reviews, understand why we are angry
You are just happy you have ordered and have been replied to.
Not ignored, having money taken for 3 days and no response
And told still no bank details.
I paid and ordered on Tuesday
And now there's people who have paid and ordered today and have their parcel on the way
How is that fair? They should be prioritising customers who ordered first!
Outrageous.

Neil D wind your neck in buddy!! Your going to complain to cyber fraud and the police for trying to buy a controlled substance? You blurt. I know your worried but I promise you these guys are legit!! In nearly 2 years nothing like this has ever happened before. I know folks want there stuff for the weekend I'm the same but compare this service to all the others out there...there is no comparison! These guys are the quickest and the best. Be patient!

They gave me their bank details, I put it in and they’ve just been ignoring me since. I’m a loyal customer too so I’m a little frustrated tbh.

KH,
I think their lack of communication is their downfall. It’s frustrating especially when there’s people like us that are regular customers.

Craig pal, you telling Neil to wind his neck in about this being fraud and you then saying these guys are legit is the biggest oxymoron ever. They’re drug dealers, they’re not legit 😂 and Neil don’t be a pussy, you going to the police because you lost your money to a drug dealer, they’ll laugh you out of station in handcuffs mate.

Just going to accept I’ll not get banking details for whatever reason. Been loyal and respectful to them for 14 months, But I won’t be ordering from them anymore. They don’t care as they’ll continue to get business, but this is the 3rd time in the past 14 months of using them that there’s been a screw up and it’s left me high and dry and it’s 3 times too much.

So time to get clean and detox off and save myself some money. Carl’s been putting the prices up and it’s gettin a bit much with everything else. Maybe this should be a wake up call to those who are now out of pocket.

I don’t understand these reviews saying they have received bank details? I think they’re lying, as the majority of people are still having issues. I’ve messaged yesterday and today and have had no reply at all despite placing order on Wednesday morning. I got told to wait for details. I’m happy to wait, but I think to mislead people on here is wrong, saying you got details when others haven’t makes you a liar.

It’s a bit suspicious that as soon as any negative comments are made, the same 5-6 people suddenly come out to say positive things. Number of reviews doesn’t suddenly make you a genuine reviewer. All it does is push negative reviews further down the page… guessing the don’t want to lose customers despite not bothering about their long term customers.

So whilst the same 5-6 people have coincidentally placed orders this morning and “received bank details”, why has others who placed orders on Wednesday and Thursday not had the details. I’ve been ordering from them well over a year, never given them a problem. What makes me different?

Messaged Carl this morning and his read the text but not replied. What makes me different then? I think these “faithful glowing reviews” are bogus.

How do I male male order the site does not work

Bank details are through. Back up and running guys. C sent me them earlier.
Im sure as there’s so many of us he will eventually get round to all of us.

Not sure why people are saying that they have the details I have just spoke to C . And says that it is 100% still running and that bank details will come threw asap and appreciate our patients with the issue

UPDATE***** changed to 5* as I have just checked my bank and the money that was lost has been refunded back into my account. Other than this blip I have no issues with them at all I have shopped many a time with them and now this is all sorted I will be more than happy to shop with them again.

*update
So since never getting a reply I finally got a reply to say the account is gone so they don’t have my money £700+ I ordered on Tuesday when there was no issues and again on Wednesday both payment went to the same account. I since have spoken to both my bank and there bank who have said if the account was closed then my bank wouldn’t have sent the money. AND even more so if they made a new account the money in the old account still had to go somewhere so they do have my £700+ but the last message I have had was saying they don’t have my money…. I have so much anxiety about this. I can clearly see he’s online but not responding to my messages at all! And I appreciate he probably has a lot to get through but I mean I have tried to call and everything and just being hung up on! I should have had a order yesterday that I ordered Tuesday and no order today think it’s safe to say I have been scammed out of a lot of money!

Will change this to 5* if issue is resolved but really becoming concerned. I paid a lot of money for an order to the account that now has issues. I was suppose to get a order today that hasn’t arrived (ordered on Tuesday) I have had 0 reply on WhatsApp and I have sent a number of messages asking if they can reassure me that my £700 isn’t lost. And will my delivery arrive tomorrow! And more frustrating I can see he is online but not reading my messages! I am seriously worrying so right now I’d say avoid! Really concerned my monthly order for my family members is now not coming and they have ran out of med already!

I am also waiting, normally five stars always but I’m concerned now I won’t get order before the weekend as waiting on bank details :(