Ultimate Finance Reviews 1,023

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendly demeanor, and proactive approach, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the team's commitment to understanding business needs and providing reliable support. Consumers frequently mention the efficiency of the service, with fast funding and quick response times. The user experience is also described as easy and straightforward, with many appreciating the smooth processes and the accessibility of the team.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Service

People report positive experiences with service. Customers consistently praise the exceptional and efficient... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the efficiency and helpfulness of... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the promptness and efficiency of... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the platform and system to be... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our company was facing funding issues related to growth. Great problem to have you may be thinking. It is one of the biggest challenges facing SME's in fact. Ultimate stepped in when we were financial... See more

Company replied

Rated 5 out of 5 stars

Ultimate stepped in at last moment as an invoice finance provider. Adam and his team moved mountains to get an acceptable deal onboard in record time.... 10 working days from initial conversation to p... See more

Company replied

Rated 5 out of 5 stars

Ultimate Finance are one of our 'go to' funders - they're quick and incredibly easy to use. Our contact is Jamie Glenn and he's one in a million! There aren't many BDM's that are like him nowaday... See more

Company replied

Rated 5 out of 5 stars

I've been using Ultimate Finance for over a year, mainly for invoice factoring, and it's been a game changer. Cash flow was a constant challenge before, but their support has made things much sm... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Business to Business Service
  4. Financial Institution

About Ultimate Finance

Written by the company

Keeping business moving

At Ultimate Finance, we’re committed to delivering the right funding solutions for UK businesses. With over 20 years’ experience in the lending market, you can rely on our expertise to achieve impressive results. The kind of results that will see clients and introducers come back again and again.

The Right Solution

Creative, flexible thinking First and foremost, we’re customer led. We listen to what clients want. Then we apply our funding expertise to deliver what they need. It’s funding that works.

The Right People

Valuable insight, dedicated support With us you’ll have the dedicated support of funding experts, skilled underwriters and product specialists – strategically placed throughout the UK to offer a truly personal service.

The Right Process

Speed, ease, quality Skilled funding specialists and the latest technology allow us to seamlessly manage the process from start to finish, and keep you up to date as we go.

The Right Partner

Long-term commitment We’re not just a lender, but a partner. People you can build a long-term relationship with. People who will provide a truly integrated service. And who will essentially become part of your team.

The Right Choice

We’re in a uniquely strong position The flexibility and personal service of an independent specialist, combined with the backing of the Tavistock Group enable us to bring breadth and depth to our funding solutions

Get funded Become an introducer

Our funding solutions

Written by the company

Invoice Finance
Waiting to be paid is hard on any business. Invoice Finance lets businesses use their sales ledger as an asset which they can borrow against. It’s a simple way to release the cash that’s tied up in unpaid invoices. Instead of waiting weeks or even months to be paid, the cash can be accessed within 24 hours.
Asset Finance
We make it easy to get the equipment a business needs without the upfront costs through Hire Purchase, Lease or Refinance. And we’re fast. Finance is usually in place within 24 hours.
Bridging Finance
Where property is concerned, speed is everything. We’re able to have a decision in principle within 24 hours, and a fully credit backed offer within 72 hours.
Construction Finance
Construction businesses can often face cashflow challenges whilst waiting for customers to pay. New contracts are great for business, but they also bring with them new expenses, such as buying supplies upfront and paying additional wages, often leading companies to need to tap into their working capital before they receive their first payment. Construction Finance frees up the liquidity needed to complete existing contracts whilst looking to take on new ones so that growth ambitions aren’t slowed down.
Recruitment Finance
Recruitment Finance is a type of Working Capital Finance tailored to the needs of businesses within the Recruitment industry. It’s a complete finance and back office package in one simple to manage facility. We advance cash against temporary or permanent placements so that there is no need to wait for clients to pay invoices, as well as facilitate the processing, payroll and credit control demands by giving you access to RSM’s market-leading Recruitment Pay & Bill services.
Trade Finance
A simple way to bridge the financial gap between paying costs for the supplies a business needs and being paid by their customers with up to 120 days' trade credit available.
Structured Finance
Tailored funding through a combination of different assets: receivables, plant and machinery and / or property, with cashflow loans also available). We use our funding expertise to fully tailor a solution that is bespoke to a business to fully meet its requirements.

Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

A pleasure to work with!

Being a fairly new customer of UF, I had my fears of change but I can quite honestly say there was no fear needed. The switch over was stress free and handled with the utmost professional support from all the team. Hannah who is my main contact goes above and beyond to make the everyday running of our business as smooth as possible. Highly recommend.

January 1, 2025
Unprompted review
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Reply from Ultimate Finance

Thank you for sharing your experience! We're glad to hear that your switch to Ultimate Finance was stress-free and professionally handled. It's great to know that Hannah has been going above and beyond to make things run smoothly for you. We appreciate your recommendation and look forward to continuing to support your business.

Rated 5 out of 5 stars

Professional and Supportive

We have been working with Ultimate for over two years now and during this time we have found them to be very professional and supportive. Jane and Dylan are very approachable and always happy to offer their assistance when needed and proactive if any issues arise. We receive a personal service from the Team which makes all the difference. Thank you!

May 8, 2025
Unprompted review
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Reply from Ultimate Finance

Thank you for your wonderful review! We're delighted to hear that your experience with Ultimate Finance has been professional and supportive. It's great to know that Jane and Dylan have been approachable and proactive in addressing any issues that arise. We're thrilled that our personal touch makes a difference!

Rated 5 out of 5 stars

Excellent service

Excellent service, relationship focussed business and team

May 1, 2025
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Reply from Ultimate Finance

Thank you your review! We're delighted to hear that you appreciate our excellent service and relationship-focused approach. Our team is dedicated to building strong connections with our clients, and your feedback means a lot to us.

Rated 5 out of 5 stars

The service provided by Ultimate…

The service provided by Ultimate Finance is first class, you are appointed a Client Manager, who takes the time to understand your business and how best to support your business. Our Client Manager is always on hand to offer advice and support which greatly appreciated. SH

May 7, 2025
Unprompted review
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Reply from Ultimate Finance

Thank you for your wonderful review. We are thrilled to hear that you are satisfied with our service! We appreciate your feedback and look forward to continuing to support you and your business.

Rated 4 out of 5 stars

Great Service

A new customer to Ultimate.
So far so good.
Great work by the team helping to get the facility over the line within tight timeline constraints.

April 30, 2025
Unprompted review
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Reply from Ultimate Finance

Thank you for choosing Ultimate Finance as your funding partner of choice and for taking the time to share your feedback. We're delighted to hear that your experience has been positive so far and we look forward to continuing to provide you with our great service!

Rated 5 out of 5 stars

Great customer service

Super speedy service, Great Customer service via your own account manager.

May 6, 2025
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Reply from Ultimate Finance

Thank you very much for your positive feedback! It's to great to hear that you are happy with our levels of service!

Rated 5 out of 5 stars

Exceptional Service and Reliable Support – Highly Recommend!

Ultimate Finance has been an absolute game-changer for our business. Their factoring solutions are seamless, efficient, and tailored to our needs. From the very first interaction, their team has been professional, approachable, and incredibly knowledgeable.
The portal is user-friendly, making transactions smooth and hassle-free. Our account manager Lesley has been outstanding—always available to answer questions and provide guidance. The level of customer service is truly top-notch, and their proactive approach has helped us maintain steady cash flow without any stress.
If you're looking for a trustworthy financial partner that genuinely cares about your success, Ultimate Finance is the way to go. Highly recommended!

May 6, 2025
Unprompted review
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Reply from Ultimate Finance

Thank you for your great review! We're thrilled to hear that we've made such a positive impact on your business.
We take great pride in our team's professionalism, approachability, and knowledge, and it's wonderful to hear that these qualities have shone through from your very first interaction. We're also delighted that you find our portal user-friendly and that Lesley has been a great asset to your facility!

Rated 5 out of 5 stars

We have used Ultimate Finance for many…

We have used Ultimate Finance for many years and although we have regularly reviewed other firms, they can't yet compete with Ultimate in terms of fees and service.
Currently our account manager is Ben Hunter who has proved excellent. On the ball, knowledgeable and a pleasure to deal with.

May 2, 2025
Unprompted review
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Reply from Ultimate Finance

Thank you for your kind words and positive review! We are delighted to hear that you have had a great experience with Ultimate Finance over the years. Our team is dedicated to providing exceptional service, and it’s wonderful to know that Ben has been excellent in managing your account.

Rated 5 out of 5 stars

Been using UF for some years now

Been using UF for some years now, prompt professional service, always there to help, our relationship Manager Leslie Mouncher is always there at the drop of a hat, nothing is ever to much trouble. There are other cheaper option but you get what you pay for.

May 2, 2025
Unprompted review
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Reply from Ultimate Finance

Thank you for your wonderful review! We're thrilled to hear that you have been using Ultimate Finance for several years and have consistently experienced prompt and professional service. It's fantastic to know that Lesley has been always available to assist you and we truly appreciate your recognition of the value we provide. We look forward to supporting your business in the future.

Rated 5 out of 5 stars

Kalcrest Care

We have been working with Ultimate Finance for the last 12 years we have always had an excellent service and i would definitely recommend them.

May 1, 2025
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Reply from Ultimate Finance

Thank you very much for your kind words and for being a loyal client of Ultimate Finance for the past 12 years! We are thrilled to hear that you have consistently received excellent service from us.

Rated 5 out of 5 stars

Highly recommended

The UF portal is straighforward and easy to navigate.
Our Account Manager Ben Hunter is friendly, approachable and extremely helpful, as is all the Staff
we have contact with. Prompt service and we have no
hesitation in recommending UF.

May 1, 2025
Unprompted review
Ultimate Finance logo

Reply from Ultimate Finance

Thank you for your positive feedback! We're delighted to hear that you find the Ultimate Finance portal straightforward and easy to navigate. It's wonderful to know that Ben and our staff have been friendly, approachable, and extremely helpful.

Rated 5 out of 5 stars

From start to finish Jack and Dawn have…

From start to finish Jack and Dawn have been great. They have supported our finance department with the on boarding and are very responses. They are definitely there to help whenever needed.

April 30, 2025
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Reply from Ultimate Finance

Thank you for your feedback! We're thrilled to hear that Jack and Dawn have been great from start to finish. It's wonderful to know that they have provided excellent support to your finance department during the onboarding process and have been very responsive.

Rated 5 out of 5 stars

Great Service

We have been using Ultimate Finance for many years now. They are all friendly, professional and the portal is easy to use!
Our account manager Ben Hunter has always taken the time to understand our business and gets back to us straight away. Thank you for all the support over the years. Highly recommend!

April 24, 2025
Ultimate Finance logo

Reply from Ultimate Finance

We're thrilled to hear that you've had such a positive experience with us over the years. It's fantastic to know that you find our team friendly and professional, and that our portal is easy to use. We're especially pleased to hear that Ben has been able to understand your business needs and provide prompt support. Your recommendation means a lot to us, and we're grateful for your continued trust and support.

Rated 5 out of 5 stars

We are extremely happy with Ultimate…

We are extremely happy with Ultimate Finance. Our Relationship Manager Louis and Assistant, Terri are always on hand to give advice and quick to respond with any problems. They are always friendly and professional and we are confident that their proactive approach has helped us develop as a company. We recently made some changes to the structure of the company / facility, and their help made the process run smoothly.

April 1, 2025
Unprompted review
Ultimate Finance logo

Reply from Ultimate Finance

Thank you so much for your wonderful review! We are thrilled to hear that you are extremely happy with Ultimate Finance. It's fantastic to know that Louis and Terri have been consistently on hand to provide advice.
We are also pleased to hear that the recent changes to your company went smoothly with their assistance. Your confidence in our team means a lot to us, and we look forward to continuing to support your company's success.

Rated 5 out of 5 stars

Overall great service

Overall great service. Louis and Terri have been amazing. Extremely helpful. Thank you

April 16, 2025
Unprompted review
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Reply from Ultimate Finance

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service. Louis and Terri will be delighted to know that their efforts were appreciated.

Rated 4 out of 5 stars

Great service all round

We have been working with Ultimate for almost 10 years now and have always found them very helpful and supportive. The interface is very straightforward to use and the staff are all very easy to speak to and will always help in any way they can. Would definitely recommend to anyone looking for a factoring company

April 4, 2025
Unprompted review
Ultimate Finance logo

Reply from Ultimate Finance

Thank you for your positive review! We're thrilled to hear that you've had such a great experience with Ultimate Finance over the past decade. It's brilliant to know that you find our online portal straightforward and our staff helpful and supportive. We truly appreciate your recommendation and look forward to continuing to assist you in any way we can.

Rated 4 out of 5 stars

Working with Ultimate

Working with Ultimate for a few years now I have found them very professional and quick to answer any questions I may have. Their system interface is user friendly and all the staff seem cheerful and supportive.

April 2, 2025
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Reply from Ultimate Finance

Thank you for sharing your experience. It's great to hear that you have found us to be professional and responsive over the years. Your feedback is valuable and appreciated!

Rated 5 out of 5 stars

Great service

We have been dealing with Ultimate over several years and have found them to be very professional and helpful in all our dealings with them Our account manager Ben Hunter has taken time to understand our business and has been a great help over the past few years.

March 28, 2025
Unprompted review
Ultimate Finance logo

Reply from Ultimate Finance

Thank you for your kind words and positive review. We are delighted to hear that you have had a great experience with Ultimate Finance over the years. Our team, is dedicated to understanding our clients' needs and providing a professional and helpful service. We appreciate your continued trust in us and look forward to supporting your business in the future.

Rated 5 out of 5 stars

Excellent

Excellent, straightforward service

March 20, 2025
Ultimate Finance logo

Reply from Ultimate Finance

Thank you for your positive feedback! We're thrilled to hear that you found our service excellent and straightforward.

Rated 5 out of 5 stars

Exceptional Support

Our business has used Ultimate for several years, and the support has been exceptional. Our relationship manager, Ben Hunter, has taken the time to understand our business, as turnover fluctuates greatly during the year with seasonal peaks and troughs. Ben goes over and above to ensure we are optimise our growth.

March 20, 2025
Unprompted review
Ultimate Finance logo

Reply from Ultimate Finance

Thank you for your kind words and for being a valued customer of Ultimate Finance over the years. We're thrilled to hear that our support has been exceptional and that Ben has been able to understand and cater to your business needs, especially with the fluctuations in turnover during seasonal peaks and troughs. We look forward to continuing to support your business.

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