Ultra Pdf Reviews 438

Total scam. Do not use. I paid for a one off £1.50 and they signed me up for a £50 subscription. Scammers!!!

If you used ultra pdf website- Block your card immediately and inform your bank! They are fraudsters, stealing credit card information. I was lucky that I provided a credit card - not a debit card, so the bank could block all forwarded and future transactions.

I've had the same experience as everyone else. I innocently signed up for an initial trial at £1.99 and have only recently discovered that they have been charging me £34.99 per month for nearly a year now ! And now, when I am desperately trying to "unsubscribe" it is proving impossible. Can anyone give me any advice on closing my account with this thieving company ?
PS If it helps anyone else - I spoke to my bank and got them to block any payments to this dodgy company. They were really helpful and supportive.

This company is the worst company on Trust Pilot they rob people's money from their Banks and don't respond to anyone this company still owes me £79.98 that they took out of my account for what should of been a £1.99 payment so please compensate me for the money you have taken ‼️‼️‼️‼️‼️

The wwultrapdf are scammers, they took £1.99 on the 12th May 2025 from my account and again took £49.99 on the 14th of May 2025.
I'm really surprised how can a bank give access to such a company without any interrogation.

Really, stop this guys. They use your card without permission. Hackers. Very bad kind of people

Awful. Taken £49.99 out and i only signe dup fro free trial

Can someone please share contact details so that I can cancel the 'subscription'?

I am being charged 39.99EUR without signing up for a subscription

Absolute scammers - taking money out of accounts despite only having signed up for a 7 day trial. Cancelled it because it was useless!! Awful company avoid at all costs

Same thing... did a one off document payment and a week later they tried to charge me £49.99 for subscription. Don't use this company!

You Dont Deserve a Half Star
I just need to write this review to show how criminal it is to steal people's card details and start charging them for money they've worked hard to get...you've committed 2 or more criminal offences - identity and financial theft. I'm demanding a full refund of my money!

Exact same thing happened as the previous review. I paid for the £1.99 download. Not signed up for a subscription, no notice about future payments. They have attempted to take £49.99 out of my bank today. Luckily Natwest flagged it as a potential fraudulent transaction.

On April 24, 2024, I purchased what was clearly stated as a $0.99 one-time PDF product from UltraPDF. A week later, on May 1, 2025, they fraudulently charged me $49.99 without any notice, invoice, or prior agreement.

At no point during my purchase was it mentioned—either in the checkout process or in the terms—that I’d be subscribed or charged again. I did not agree to this, and I received no emails or receipts confirming this charge.

This is outright deceptive and unauthorized behavior. I have reported the charge as fraud to my bank and am filing complaints with relevant consumer protection bodies.

Avoid UltraPDF at all costs—they will take your money without consent and ignore your support request.

These thieves have just taken £50 off my account. Stay away from them

Exactly the same as people below. My bank was very familiar with this 'service provider'!!! Go to smartpdf, log in to your account, cancel subscription (you will receive cancellation email), cancel the transaction with your bank, but your bank cannot guarantee that they can are able to stop all future payments (due to business changing their payment transaction name from ultrapdf to smrtpf which can get through bank security!!! says my bank HSBC), so you will then need to also cancel your card to do everything you can to stop this happening. But HSBS said this STILL does not future proof their ability to take future payments, but could not explain to me how, it is just the 'schpeel' they have to say to banking customers. But having received the cancellation email, you can now dispute all future transactions and have all future illegally taken transactions likely successfully refunded.

They took £39.99 from my bank account without my authorisation.
I should have looked into them before agreeing to a £1 trial.
It's obviously a scam.
I feel stupid.
Will I get my money back?
It's doubtful

They just stole $70 from my account! Crooks. Don't go near them. We even got a fraud alert from our bank and they still managed to take a payment even after we got a new ATM card to stop them.

I paid One Euro for a PDF and this morning €39.99 was charged to my credit card I did not sign up for this. I wish to get a refund of this amount

Like so many others, I paid £1 for a one time only PDF…
Like so many others, I paid £1 for a one time only PDF conversion and they litrally steal your card details and try and charge you a £39.99 subscription without my agrement and/or signing up to any trial or subscription. I intentionally said NO to signing up to a trial or subscription but they still tried to chareg me. SCAM!

Paid £1 for a one time only PDF conversion and they steal your card details and try and charge you a £39.99 subscription without evening agreeing or signing up to any trial, you intentionally say NO to signing up to a trial and this happens.