ULX Store Reviews 297

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Product arrived okay but broke down within 2-weeks - I tried explaining to service section, but they wanted a video proof, which I sent and now they want another video proof. I tossed the item & will... See more

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Rated 5 out of 5 stars

The backpack is exactly what Im looking for. Great material, high quality, modern design, premium look. Perfect for everyday carry. An amazing padded laptop compartment giving enough protection. And... See more

Rated 5 out of 5 stars

I bought the 'Black Valet Tray' and can say it's an all-round quality product. Comes with a subtle yet attractive wood grain pattern and is scratch resistant, it hasn't shown any signs of degradation... See more

Rated 3 out of 5 stars

Build quality is okay (Small Crossbody Pack Bag) Generally happy with the product, nice all black look, metal finishes. However to point out a few disappointing areas, the metal zipper tabs m... See more

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3.4

Average

TrustScore 3.5 out of 5

297 reviews

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Replied to 33% of negative reviews

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Rated 5 out of 5 stars

IPhone 13 Pro Max case.

Ordered a iPhone 13 Pro Max case and it is fabulous. Really thin and light but fits great on my phone. Far superior to the Apple silicon case that I had been using. Fast delivery and great customer service.

December 10, 2024
Unprompted review
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Reply from ULX Store

Thanks for the positive review, John!

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Rated 4 out of 5 stars

The product was of excellent quality

The product was of excellent quality, as described on the website. It fits my needs, and I love it so far. However, I am ordering from the U.S., which is shipped from the UK. Shipment took a couple of weeks to arrive. It's a minor inconvenience but customers should know if they need it sooner rather than later.

January 1, 2025
Unprompted review
Rated 5 out of 5 stars

ULX Store was handy to use

ULX Store was handy to use, and the prices are good. Bought the Premium Black Desk Mat. It’s a decent mousepad. The two far sides are still a little curved after being unrolled but will hopefully flatten. It feels well, and fits my office. Can’t fault the looks and price. I hope it lasts well.

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

By far the best mouse pad/mat i've used

By far the best mouse pad/mat i've used

I've tried a bunch over the years but none had the quality or feel of the ULX mouse pad. It's a bit pricey but worth it. You really get what you pay for.

December 18, 2024
Unprompted review
Rated 2 out of 5 stars

Looks aren’t everything.

Ordered an iPhone 14 pro case as I liked the look of the minimalist profile. It took weeks, not days, to arrive.

The plastic is flimsy, very slippery and there’s no padding or protection on the inside so if I were to drop my phone I doubt it’d survive. I put a different case on after a couple of days as I just didn’t feel confident it would protect the phone.

Would give one star but I do like the overall look. It’s just a shame that everything else is sub par.

December 5, 2024
Unprompted review
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Rated 1 out of 5 stars

Refund overdue for more than 3 months

Delivery problem. Parcel stuck in customs, with charges corresponding to more than half the value of the product! Parcel sent to a relay point at the other end of town instead of the delivery address given on the order.
Parcel refused and returned to sender. Contact made. Refund promised. More than 3 months later, I'm still waiting...

July 23, 2024
Unprompted review
Rated 5 out of 5 stars

100% recommended

Incredibly light, slim and high quality phone case! Feels like you don’t use a case which I love and still provides the protection you need.

November 7, 2024
Unprompted review
Rated 1 out of 5 stars

Thin case

Thin case, very thin.
Poor quality, dropped my phone once and it cracked. Absolute waste of money.

October 15, 2024
Unprompted review
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Rated 1 out of 5 stars

Terrible Phone Case!

Phone case became scratched immediately and took well over a month to arrive despite the promise of taking 1-3 business days for delivery. Terrible product!

September 24, 2024
Unprompted review
Rated 5 out of 5 stars

Had some problems with shipping

Had some problems with shipping, where the package went on tour around the world, but that was a mistake from Royal Mail.

Eventually, the package made its way home, and I have been happy with the desk mat. It feels great, and it settled nicely after a couple of days. Crossing my fingers for it to last a couple of years, after going through a couple of neoprene mats from Amazon that disintegrate after a couple of months.

September 24, 2024
Unprompted review
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Rated 1 out of 5 stars

It’s a shame you don’t have a 0 Stars…

It’s a shame you don’t have a 0 Stars option. I was sent the wrong cover for my iPhone 15Pro and then other than being asked for, and sending, my full address for a replacement, I heard nothing from ULX, despite several emails from me to them. PayPal found in my favour and refunded the cost. I won’t be buying from this company again.

August 14, 2024
Unprompted review
Rated 1 out of 5 stars

AVOID AND DO NOT USE

AVOID AND DO NOT USE!
Bad customer service - they really don't give a damn. Zero customer service. Worst experience ever!!!

August 15, 2024
Unprompted review
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Rated 2 out of 5 stars

Bad bad experience

1. The delivery took three weeks, which is three times the estimated time.
2. I wrote to them several times, to no avail.
3. Once received the package (in France) I had to pay an extra 10€ on top of the 9,95€ shipping cost due to tax reasons (shouldn’t have had to pay that, the shipping already supposedly includes tax).
4. Finally the product itself (an iPhone case) is of really poor quality, you can feel the cheapness of it, it’s made of a low quality plastic.

NOT recommended at all.

September 9, 2024
Unprompted review
Rated 5 out of 5 stars

Really nice mats

Really nice mats. Makes my desk and office look a lot sleeker and allowed me to bin my old dusty mousepad! Nice price and quick shipping. Highly recommended!

September 4, 2024
Unprompted review

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