While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This is actually my first time hearing UMIDIGI, I heard this from my friend who uses their phone. I borrowed and check its feature, it passes my standards and I can easily adapt it. I can use it also... See more

Rated 4 out of 5 stars

UMIDIGI F3 Pro 5G Android 13 I bought this phone very recently and am having trouble with the Clock app. When I set an alarm, the screen appears to "snooze" or "stop" but when I touch the screen to... See more

Rated 1 out of 5 stars

I have been a big supporter of umidigi since 2011. I have had 11 devices phones, tablets and smart watches shipped over from China to UK with no issues. I placed order for two new devices c1 & G1... See more

Rated 5 out of 5 stars

UMIDIGI..i think this is the only consumer electronics company that often do giveaways everytime they release new phone unit though they're not that known yet like the leading Brands but soon UMIDIGI... See more

Company details

  1. Cell Phone Store

Written by the company

We’re founded in 2012, Shenzhen, China. UMIDIGI is for those that expect more from their smartphone than a run-of-the-mill experience. It is here, where the art of technology and life convene. We're committed to focusing on premium products, differentiating innovation, achieving technological breakthroughs, bringing the latest technology to consumers and striving to realize dreams for people.


Contact info

4.0

Great

TrustScore 4 out of 5

31K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Umidigi phones stand the test of time

I remember using the UMI Rome way back, and it was my first experience with a Chinese phone brand. That phone was awesome (at the time) because of its clear photos, and the mt6753 was no slouch either. I used the phone for almost three years before I gave it away to upgrade. The screen broke midway through but the phone remained solid after replacing it. The person I gave it to used it for a couple of months but eventually wrecked the battery because of games. This phone gave me faith in the durability of Chinese phones. Since then I moved away from UMI and bought Ulefone, MeiZu, Doogee, and LeEco. I am finally ready to go back to where it all began (UMI/ UMIDIGI). I would love the A13 Pro Max 5G but if I don't get the budget, I'll settle for something like the F3.

November 25, 2021
Unprompted review
Advertisement
Rated 4 out of 5 stars

My phone (Umidigi A7 pro) has been…

My phone (Umidigi A7 pro) has been spoilt for a while, I woke up one morning and tried to put off the alarm and the screen went blank, I later noticed it would heat up really quickly in the lower region each time I tried to put it on, I need to get a new screen which is quite expensive

Before the problem I really enjoyed using the device though

April 30, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Gotten the Umidigi Bison 2021 (first…

Gotten the Umidigi Bison 2021 (first series) since released and I can tell it's been a great durable phone la, although the top corner of the screen finally broke on the stone 🪨 steps after 1 year and 5 months of usage 😂.
I really really really want the Umidigi Bison 2/PRO or the GT series 😫❤️
Gaming experience also is wonderful 🔥
The phone is all round awesome I recommend 😗

November 1, 2022
Unprompted review
Advertisement
Rated 3 out of 5 stars

Nice Products

Nice Products
I want to try their products, a BISON 2 GT2 5G... BUT I COULDN'T because it is not available in my country.... But according to my friend.. This mobile phone is a very good mobile 📱 🍫 🍀 💚....

November 1, 2022
Unprompted review
Rated 5 out of 5 stars

A11 Pro Max

I purchased the A11 Pro Max model in September 2022, and the experience so far has been great. At first, it seems that there is a relative delay in receiving security updates, and I feel a little more official information about updates and device details. despite the above, the construction of the device is beautiful, in addition to being very well built, with a spectacular cost benefit.

October 29, 2022
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look