Undercut Cards Reviews 26

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Order cards, they said they sold out at the event and would issue a full refund. Refund never issued, contacted them twice, went to the website and the shop had been taken down

Rated 5 out of 5 stars

Great price for a Pokémon product that's no longer on the shelves. Fast delivery even during the holiday period. Product came well packaged so was in perfect condition. Highly recommend and will defin... See more

Rated 5 out of 5 stars

Very impressed with this service, navigation of the website was simple and I liked the design, was happy to nab some brilliant stars after they were no longer in shops in my area. Can’t fault the deli... See more

Rated 5 out of 5 stars

Buying presents for Christmas these are the best prices anywhere! All items were packaged safely and arrived within a couple of days. Will definitely be using undercut cards for all things pokemon!

Company details

  1. Trading Card Store
  2. Children's Toys Store

Written by the company

We supply Pokémon trading cards at affordable prices. Our aim is to be the number one discounted Pokémon tcg store. We undercut RRP on new releases and the going market rate on older sets so that you get the best deals to build your collection. Find a better deal elsewhere? Let us know in the 'Contact Us' section of our online store and we'll do our best to beat or match it!


Contact info

4.1

Great

TrustScore 4 out of 5

26 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Order cards

Order cards, they said they sold out at the event and would issue a full refund. Refund never issued, contacted them twice, went to the website and the shop had been taken down

January 27, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Initial order refunded, but uncut cards exceeded expectations

We ordered some cards that are still marked as available on the website, and a few days later, I got an email saying my order had been refunded as they could not fulfil it. We didn't get any notice about stock issues before this.

Update 1: I got an email back from Undercut explaining the Issue they were having with their website and apologising. I’ve asked them to let me know the available number of the booster packs I wanted, and I’ll place another order. It was a pleasant email, so I’ve upped the review stars to match the experience. I will update again pending a successful purchase.

Update 2: Undercut Cards have been proactive about sorting out a new order for a volume of packs they could accommodate and send out; even got a little gift in the box.

I'd highly recommend purchasing from Uncercut cards because even if things go a little bit awry, they will go out of their way to resolve it for you. Genuinely a great little store/company.

November 9, 2024
Unprompted review
Rated 5 out of 5 stars

10/10 guys

Nicest people I've ever met always in for a good deal and helped me out a lot. Are really talkative and great at advising you would recommend to everyone and definitely will buy from again.

February 3, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

I can catch em all!

Good as it gets here, fast, well priced and seems to have every card I can’t get my hands on! But now I’ve found undercut cards I really can, catchem all ;)

January 4, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great prices, great service

Great price for a Pokémon product that's no longer on the shelves. Fast delivery even during the holiday period. Product came well packaged so was in perfect condition. Highly recommend and will definitely come back for more products

January 3, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great experience

Great experience! Product I ordered was out of stock but I was informed this extremely quickly and given the option of a refund or alternative product.
Very good communication and service :)

August 19, 2023
Rated 5 out of 5 stars

Very impressed with this service

Very impressed with this service, navigation of the website was simple and I liked the design, was happy to nab some brilliant stars after they were no longer in shops in my area. Can’t fault the delivery, faster than I expected and was delighted with how everything was securely packed. Even managed to pull a few chase cards!!! Will definitely use again.

August 10, 2023
Unprompted review
Rated 5 out of 5 stars

GREAT

Love how they have older sets and love how my order was packed nice and safely to prevent bends to my ETB, also is hands down best value I’ve seen on older sets as well, all round a sound experience

August 18, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Can’t fault them at all

Arrived quick and safely, and they were nice enough to whack a happy birthday message in there when I asked if it was possible

August 6, 2023
Undercut Cards logo

Reply from Undercut Cards

Thank you for feeding back we are thrilled to hear that your order arrived quickly and safely and we hope that your recipient had a fantastic birthday! If you have any more requests or if there's anything else we can assist you with in the future, please don't hesitate to reach out!

Rated 5 out of 5 stars

A+++ online store

Quality online store, great communication, highly competitive prices, my order arrived quickly and safely packaged, will definitely be returning and would recommend to anyone else 👌 thanks again mate!

June 15, 2023
Unprompted review
Undercut Cards logo

Reply from Undercut Cards

What a great review! Thanks Marc we really appreciate your feedback!

Rated 5 out of 5 stars

good communication and did everything…

good communication and did everything they said they would when meeting my order, highly recommended will definitely be using again. Thanks again

June 9, 2023
Unprompted review
Undercut Cards logo

Reply from Undercut Cards

Hi Adam, that is great to hear! Thank you for sharing your positive experience with us & we hope to see you again soon!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look