I didn't like that I was charged the full amount when the ad said it's per month. It said cancel anytime--so I thought, like with other websites, that you get charged monthly and cancel whenever you... See more
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Company details
- #293 of 335 best companies in Software Company
Written by the company
Introducing Undetectable.ai, an innovative tool crafted specifically to circumvent AI content detectors. Leveraging cutting-edge algorithms and sophisticated techniques, it guarantees human-like and imperceptible output. Ideal for writers, bloggers, researchers, and content creators seeking to generate undetectable content, our tool produces unique and search engine-optimized material that confidently evades all AI detectors.
Contact info
1309 Coffeen Avenue, 82801, Sheridan, United States
- contact@undetectable.ai
- undetectable.ai
Replied to 7% of negative reviews
Typically replies within 2 weeks
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Very helpfull
Good experience team members are very…
Good experience team members are very good and responsive
Anna from Undetectable AI Chat was…
Anna from Undetectable AI Chat was extremely helpful. She resolved the issue I had quickly and professionally.
Great customer service
This app is great
This app is great; they have a very helpful support team 5/5 would recommend
Excellent service
I had an issue with an accidental charge and the support team handled it perfectly. A big thank you to Kate for her outstanding help, her professionalism, and her great kindness. She was very polite and resolved everything quickly. A very reliable company that respects its customers!
Customer service was AMAZING
Customer service was AMAZING. Ava helped me and she responds almost immediately. Highly recommend
literal scam
charged me 7 months after canceling my free trial, never use this
Scam
Would give zero stars if I could. Absolute freaking scam. WHATEVER YOU DO, DO NOT GET A SUBSCRIPTION!!!!!
If you try to use the free trial you get absolutely nothing anyways. It just has an activate button there which you'd think is what you need to press to get credits for the free trial but if you press it you get charged. Very malicious website.
I managed to get a partial refund, with a net loss of $20 🤪
The process of getting this refund was even more malicious. I sent them an email from the email I used to sign in for the website, asking for cancellation and refunding of the subscriptions and I was ghosted for two days. I go onto another email to ask for help with using the website and I get a response in two minutes 😂 It's actually comical how scummy this website is.
p.s. the humaniser is absolutely dog crap anyways, terrible website.
Great product
Product was useful and helpful when used. Cancellation was easy and communication was quick and efficient.
great and fast respond by the team easy…
great and fast respond by the team easy to handle.Recommended website to use 100%
Misleading Free Trial, Unexpected Annual Charge & No-Refund-Policy
The website advertised a 3-day free trial, but when I clicked “resubscribe,” I was immediately charged for a full annual subscription with no confirmation step. The company also states that they have a no-refund policy. I contacted them to cancel the subscription and informed them that I would raise a dispute with my bank regarding the charge. Following this, they escalated the issue internally, and the matter is now currently in progress.
This company intentionally makes it…
This company intentionally makes it extremely difficult to cancel your subscription.
Not Suitable for Greek-Language Content, but Issue Resolved Professionally
After purchasing and testing the application for generating Greek-language texts, I found that it did not meet my expectations. I contacted the company regarding the issue, and a resolution was eventually reached.
I do not have an opinion on its performance in English; however, based on my experience, I would not recommend it for use in the Greek language.
I was told originally my refund was not…
I was told originally my refund was not able to happen then I explained why I need the money and the people that help me get a full refund
It is super helpfule to humanize and saves lot of time.
It is super helpfule to humanize the content quickly saves lot of time which helps to focus in other areas of my work.
Team's service is super helpful and on time.
Scam
Unfortunately, my experience with Undetectable AI has been very disappointing.
Despite canceling my subscription, the monthly subscription fee continued to be charged from my bank account for several months. What makes this particularly frustrating is that I had already been in contact with customer support and was explicitly assured that the issue had been resolved and that the charged amounts would be refunded.
Instead of receiving a refund, the charges continued every month. When I reached out again, I was offered a rollover of unused credits rather than a refund, which completely misses the point. This is not about unused credits, but about unauthorized charges after cancellation.
At this point, the situation feels unprofessional and unacceptable. I am still waiting for a proper resolution and reimbursement.
I would strongly advise others to carefully monitor their subscriptions and bank statements if using this service.
I accidentally purchased a plan and Ava…
I accidentally purchased a plan and Ava on the team was very fast to respond and help me!
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