Undetectable AI Reviews 856

TrustScore 3.5 out of 5

3.5

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers are pleased with the customer service, highlighting the staff's professionalism, helpfulness, and quick response times. People frequently mention that the support team is efficient, friendly, and genuinely cares about assisting users, often going above and beyond to resolve issues. However, some people were dissatisfied with the subscription and payment processes. Several customers reported being charged unexpectedly, sometimes for full yearly subscriptions or after canceling free trials, without clear warnings. There are also mentions of issues with credit limits and difficulties in canceling subscriptions, leading to billing discrepancies and frustration for some users.

What people talk about most

Customer service

Customers had positive experiences with customer service. Many reviewers praised the promptness,... See more

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Subscription

Reviewers highlight negative aspects of subscription. Many customers report being misled by free trials,... See more

Payment

Customers consistently note negative experiences with payment. Many reviewers report unauthorized charges,... See more

User experience

Clients share ambiguous opinions on user experience. Many reviewers praise the platform's ease of use,... See more

Response time

Consumers find response times to be positive. Many customers praise the quick and prompt responses from... See more

Based on these reviews

Rated 3 out of 5 stars

I didn't like that I was charged the full amount when the ad said it's per month. It said cancel anytime--so I thought, like with other websites, that you get charged monthly and cancel whenever you... See more

Rated 4 out of 5 stars

The staff member, Kate, is very professional and helpful. I give her 5 star rating. However, I’m not happy with AI-Humanizer because of two reasons: the humanized text still shows AI detection scor... See more

Rated 4 out of 5 stars

I was charged even though my account showed no active paid subscription. I contacted support, and they were polite, helpful, and quick in escalating my refund. I appreciate how they were quick to fix... See more

Rated 4 out of 5 stars

I signed up for the free trial without reading the details carefully and was charged. However, the development team was very kind and refunded me. Both the service and customer support are excelle... See more


Company details

  1. #293 of 335 best companies in Software Company

Written by the company

Introducing Undetectable.ai, an innovative tool crafted specifically to circumvent AI content detectors. Leveraging cutting-edge algorithms and sophisticated techniques, it guarantees human-like and imperceptible output. Ideal for writers, bloggers, researchers, and content creators seeking to generate undetectable content, our tool produces unique and search engine-optimized material that confidently evades all AI detectors.


Contact info

3.5

Average

TrustScore 3.5 out of 5

856 reviews

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1-star

Replied to 7% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Excellent service

​I had an issue with an accidental charge and the support team handled it perfectly. A big thank you to Kate for her outstanding help, her professionalism, and her great kindness. She was very polite and resolved everything quickly. A very reliable company that respects its customers!

February 3, 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Would give zero stars if I could. Absolute freaking scam. WHATEVER YOU DO, DO NOT GET A SUBSCRIPTION!!!!!

If you try to use the free trial you get absolutely nothing anyways. It just has an activate button there which you'd think is what you need to press to get credits for the free trial but if you press it you get charged. Very malicious website.

I managed to get a partial refund, with a net loss of $20 🤪
The process of getting this refund was even more malicious. I sent them an email from the email I used to sign in for the website, asking for cancellation and refunding of the subscriptions and I was ghosted for two days. I go onto another email to ask for help with using the website and I get a response in two minutes 😂 It's actually comical how scummy this website is.

p.s. the humaniser is absolutely dog crap anyways, terrible website.

January 26, 2026
Unprompted review
Rated 1 out of 5 stars

Misleading Free Trial, Unexpected Annual Charge & No-Refund-Policy

The website advertised a 3-day free trial, but when I clicked “resubscribe,” I was immediately charged for a full annual subscription with no confirmation step. The company also states that they have a no-refund policy. I contacted them to cancel the subscription and informed them that I would raise a dispute with my bank regarding the charge. Following this, they escalated the issue internally, and the matter is now currently in progress.

January 30, 2026
Unprompted review
Rated 4 out of 5 stars

Not Suitable for Greek-Language Content, but Issue Resolved Professionally

After purchasing and testing the application for generating Greek-language texts, I found that it did not meet my expectations. I contacted the company regarding the issue, and a resolution was eventually reached.
I do not have an opinion on its performance in English; however, based on my experience, I would not recommend it for use in the Greek language.

January 29, 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Unfortunately, my experience with Undetectable AI has been very disappointing.
Despite canceling my subscription, the monthly subscription fee continued to be charged from my bank account for several months. What makes this particularly frustrating is that I had already been in contact with customer support and was explicitly assured that the issue had been resolved and that the charged amounts would be refunded.
Instead of receiving a refund, the charges continued every month. When I reached out again, I was offered a rollover of unused credits rather than a refund, which completely misses the point. This is not about unused credits, but about unauthorized charges after cancellation.
At this point, the situation feels unprofessional and unacceptable. I am still waiting for a proper resolution and reimbursement.
I would strongly advise others to carefully monitor their subscriptions and bank statements if using this service.

January 27, 2026
Unprompted review

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