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UndrDog Hemp Reviews 207

TrustScore 4 out of 5

3.9

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their excellent quality and comfortable feel, often highlighting the durability and premium nature of the material. Many people appreciate the effective customer service, noting prompt and helpful responses, especially when addressing issues like sizing or exchanges. However, some customers experienced inconsistencies with sizing, finding shirts either too small, too large, or shrinking significantly after washing, making them unwearable. There were also mentions of long shipping times and occasional issues with order updates or delivery, leading to uncertainty about arrival dates.

What people talk about most

Product

Clients share positive opinions on product quality and comfort. Many reviewers praise the shirts for their... See more

Quality

Users describe positive interactions with quality, highlighting great quality shirts that are comfortable,... See more

Order

Reviewers mention ambiguous feedback about order. Many customers report positive experiences, praising easy... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While many customers praise fast and prompt... See more

Customer service

Consumers generally express satisfaction with customer service, often describing it as efficient, helpful,... See more

Based on these reviews

Rated 4 out of 5 stars

The products so far are excellent and live up to the hype and branding, surprisingly. The biggest issue I have are the extraordinarily long ship times. I understand these are batch orders that are be... See more

Rated 3 out of 5 stars

The shirts seem like top quality BUT… I was expecting a shirt that as it says… makes you look jacked… but it’s like a big baggy shirt. Does not hug the bicep, of course it will hide a belly because i... See more

Rated 3 out of 5 stars

I ordered 3 and followed the size chart. I normally wear a L for an undershirt and an XL for an outer. I ordered the XL’s as recommended and 2 fit fine but the 3rd is mis-sized as it fits like a me... See more

Company replied

Rated 5 out of 5 stars

I ordered the product on 12/28 arrived 1/2. The shirts were a bit smaller than normal size. I wear 2XL…. I was going to contact on Monday morning. I received a text on Sunday morning from the UndrDog... See more


Company details

  1. #54 of 82 best companies in Men's Clothing Store

Written by the company

UndrDog is more than just a shirt. It’s a statement against everything broken in the apparel industry. While most shirts are made with plastic-based materials like polyester, UndrDog is built from plants, never plastic. Each tee is crafted from our patent-pending DuraFlow™ fabric: a high-performance blend of 51% hemp, 31% bamboo, and 18% organic cotton. It’s breathable, durable, and completely free from PFAS, polyester, and microplastics. UndrDog’s mission is simple: fight back against the rise of plastic in clothing. Polyester doesn’t breathe, traps heat and odor, and sheds harmful microfibers into the environment. Our DuraFlow™ fabric does the opposite. It wicks moisture, resists odor, holds its shape, and lasts far longer than typical cotton or synthetic blends. Every shirt is cut with a tailored athletic fit, gripping high across the arms and chest, and loosening slightly at the gut for a more flattering silhouette. You can wear it hard, wash it often, and still expect it to hold up. Whether you're working, traveling, or heading out, UndrDog is built for daily wear. It’s not just a better shirt, it’s a better standard. And it comes with a lifetime guarantee to prove it.


Contact info

3.9

Great

TrustScore 4 out of 5

207 reviews

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1-star

Replied to 48% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Nicely made and good cut but HORRIBLY inconsistent in size.

Nicely made and good cut. However, they have one MAJOR issue. Consistency in size and fit is horrible. I have ordered 8 large size shirts and 2 extra large size shirts. They all fit differently...quite a bit differently. Some larges fit like the extra large. Some larges fit like they should be medium. One large will be baggy while another large will be way too tight and unwearable. Some fit right in between like a large should fit. This issue alone has caused me to stop ordering from them.

February 20, 2026
Unprompted review
UndrDog Hemp logo

Reply from UndrDog Hemp

Hi B T,

Thank you for your loyalty in ordering 10 shirts with us—we truly appreciate you being a part of the UndrDog community. It’s great to hear you like the cut and quality, but I’m genuinely sorry to hear about the variations in fit you've experienced.

We want every "Large" to feel exactly the same every time you put it on. We have been working closely with our manufacturing partners to tighten our tolerances and ensure our sizing is as precise as possible moving forward.

We’d love to help you get into shirts that fit you perfectly. Since we offer 100% free exchanges, please reach out to us at support@undrdoghemp.com. We want to make sure those unwearable shirts are swapped out for ones that fit you the way they should.

Stay Strong,
UndrDog Team

Rated 5 out of 5 stars

Fantastic shirt... Absolutely stellar customer service!

First of all this shirt is amazing. I love the texture and feel of the shirt. It breathes like nothing else. I am absolutely impressed by this shirts fit and feel. Be prepared for the compliments. I have worn mine two times now and have been asked multiple times about it.

Now let's get to the customer service... These guys have delivered the best customer service that I have received in all the years that I've been shopping online and had issues. My first package got missed delivered. I contacted underdog and received a message back from them within about an hour. They they did their due diligence to find out about the package. And then they shipped me another package as soon as they realized it was miss delivered. They kept in contact with me through the whole process. These guys did an absolutely amazing job at making me feel like I was important.

If you want a great shirt and great customer service these are definitely the guys to go to. I will be back. I can't wait to see what they come out with next.

March 31, 2026
Unprompted review
Rated 1 out of 5 stars

I haven't received my order yet so you…

I haven't received my order yet so you are not doing very well

April 1, 2026
UndrDog Hemp logo

Reply from UndrDog Hemp

Brad, great news — looks like your order was delivered on the 6th! Hope it's everything you expected.
For what it's worth, orders typically arrive within 5-7 days of purchase — so this one came right on time.
If anything isn't right, we've got you covered. Reach out and we'll make it right.
Stay Strong 💪 — UndrDog Team

Rated 1 out of 5 stars
UndrDog Hemp logo

Reply from UndrDog Hemp

Hey Wade,

I’m really sorry for the radio silence on this. We ran into a bit of a backorder situation due to some crazy demand, but we’re finally back on track.

The good news? Your gear (#UD113446) has officially cleared the warehouse and is in transit. It’s looking like it’ll be at your door by Tuesday, April 7.

We appreciate you hanging in there with us while we sorted the logistics. We're confident that once you get these shirts on, the wait will be a distant memory.

Stay Strong 💪
UndrDog Team

Rated 2 out of 5 stars

Mediocre product -- Abysmal customer service

I would give the shirts 3 stars and the customer service 1 star. Hence this 2 star review.

The shirts have a flattering cut but the material is thick and kind of rough (definitely not the buttery soft texture of other premium t-shirts).

One of my three shirts came out of the package with a 3 inch hole in the side seem. I took a picture and sent it to customer service asking for a replacement. They replied telling me to wash and dry it to "tighten the fibers."

I replied saying that a wash and dry wouldn't fix a 3 inch hole.

They asked me to send it back so they can warranty it.

I asked if photo evidence would be sufficient (not wanting to deal with the hassle of the return process).

They were unwilling to warranty the shirt without having it in-hand (despite the photo evidence).

March 27, 2026
Unprompted review
UndrDog Hemp logo

Reply from UndrDog Hemp

Hey B,

Appreciate the honest feedback on the fit. Regarding the feel, our hemp blend is built for durability, so it starts a bit "tougher" than those thin, buttery shirts. The secret is that they actually get softer with every single wash while staying just as strong.

As for the hole in the seam, we definitely want to get a fresh one in your hands if there's a defect. However, we do require the item to be shipped back for a physical warranty inspection before we can process a replacement. It’s just the standard move for our small team to ensure we’re tracking quality issues correctly.

We’d love the chance to make this right. If you're down to send it in, just head to our returns portal (or reply to our last email) and we’ll get the process moving.

Stay Strong 💪
UndrDog Team

Rated 2 out of 5 stars

Buyer Beware

The shirt felt unusually thick and rough, not what I expected in terms of comfort. I ordered both a large and a medium, and neither fit well—even after following their sizing guide.

Returning the item came with a $9.95 handling fee, which was disappointing. Their marketing is also very aggressive, with frequent texts and emails. I signed up for those to receive the advertised discount, only to find the shirts already appeared to be priced with that discount built in.

The volume of reviews on their site also raises some questions, especially given how new the company seems to be.

Overall, I’m out $9.95, don’t have a shirt, and was left with a poor experience.

March 22, 2026
Unprompted review
Rated 1 out of 5 stars

Buyer be wear!! Don’t waste your money!!

These are by far the very worst shirts I have purchased!!

They fit fine until I washed them now I can’t even get them on.

They were washed in cold water and still shrank so badly that I can not wear them.

Total waste of my hard earned money

I should have known that all the damn ads flooding my social media feeds had to be to good to be true.

March 2, 2026
UndrDog Hemp logo

Reply from UndrDog Hemp

Hi Mark, we are incredibly sorry to hear about this. We take pride in the durability of our shirts, so hearing they didn't survive the first wash is definitely not the standard we strive for. While we usually recommend a low-heat tumble dry to prevent shrinkage, we want to make this right for you regardless. Please reach out to us at support@UndrDogHemp.com so we can send out a replacement immediately. Stay strong 💪

Rated 5 out of 5 stars

Believe the hype

It’s rare that a product lives up to the hype but these T-shirts are one of those rare things that actually do.
Admittedly, I haven’t dropped and knife on them and I haven’t shot at a balloon through them so can’t comment on those aspects but the comfort, quality, breathable fabric have been a game changer.
A lot of my old T-shirts would start to smell within half a days use (which I dreaded daily), all of them would within a day, that was guaranteed and something I came to think as normal. These UndrDog T-shirts almost refuse to smell, I tested wearing the same one for 3 days and it still smells clean which is mind blowing for me.
Great job in making a fantastic T-shirts.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Shirts

Outstanding Shirts. I wasn't sure what to expect, but my expectations were exceeded by the quality of these shirts. They feel great, durable and my wife commented on how slimming and good they looked on me. Winner winner. Can't wait for the pocket. They will become my only work shirt. I am a Steel Fabricator and Artist. These are gonna last I can tell.

March 2, 2026
Rated 1 out of 5 stars

Received USED shirts shipped as new, WTF!

The first 3 shirts I received a couple of weeks ago were great and new, with tags, folded well, etc.
I liked them so much I ordered 6 more a couple of days after receiving those 3. They, too, showed up promptly, but ALL SIX were poorly folded in resealed , WITHOUT tags or the 1% chance of a gold bar in the promo, smelly, covered in lint and, therefore, obviously used. Communication was fine, BUT they kept telling me to initiate a return, but there is no category for receiving used shirts as new. AND there is a restocking fee AND they are not paying return postage. I asked for a call tag for the shipping; NO response. WTAF ! I am SO very disappointed and until this is rectified I will remain such. SCAM !!! AVOID DEALING WITH THIS COMPANY!!! I will have to deal with BBB.

March 2, 2026
UndrDog Hemp logo

Reply from UndrDog Hemp

Hey Joseph, we are incredibly sorry for the frustration this caused. To clarify, these were absolutely not used shirts; it appears you received a batch with a specific manufacturing defect that affected the finishing and packaging.

As we discussed in our direct message, we will issue a full refund and apologized for the oversight. We value your support and hope this resolution shows our commitment to doing right by our customers. Stay strong 💪

Rated 4 out of 5 stars

I like the product

I like the product, a little bit more length would be nice for the “dad bod” to stay tucked in.

Access to more colors, grey, navy blue, or just white would be appreciated.

March 2, 2026

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