Unibet Reviews 

2,635
TrustScore 3 out of 5

3.1

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See what reviewers are saying

Rated 5 out of 5 stars

Amazing customer service, which is quite rare nowadays. Very user-friendly layout with a massive choice of sports betting and casino slots. Awesome experience, no complaints whatsoever. :)

Rated 1 out of 5 stars

I would put no stars if that was an option. Several months ago i deposited and signed up to this website , they gladly took my deposit money , then blocked my account until i verified myself self and... See more

Rated 4 out of 5 stars

Easy to use, good offers, bit of wagering with the bonus money I won but nothing too arduous.

Rated 4 out of 5 stars

I am giving 4 stars as they are not my primary provider but I have never experienced any issue with them. No technical issues, no payment issues, no deposit issues. I have been with them for a while.... See more

Company details

  1. Online Casino or Bookmaker

Written by the company

Unibet is one of the fastest growing online gambling operators in Europe; offering industry leading sports betting (pre-match and live), casino games, bingo and poker to over 10 million registered customers in more than 100 countries. We are a digital leader, with more than 17 years’ experience in providing safety and pioneering development in the digital world. We are a regulated operator and hold licences in several European Union countries (France, Belgium, Denmark, Italy and the UK) as well as Australia. We are now publically-listed company on the NASDAQ OMX Nordic Exchange with offices throughout the world; including Sweden, Malta and the UK.


Contact info

  • Sovereign Place, 117 Main Street, GX11 1AA, Gibraltar, Gibraltar

  • @
  • unibet.co.uk

You should know

3.1

Average

TrustScore 3 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 2 weeks

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3.1

All reviews

(2,635)

453 reviews in the last 12 months

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Rated 1 out of 5 stars

Booki like all of them but mobile…

Booki like all of them but mobile app...
. rubbish would be a compliment. If you live it to another app and come back you have to login again and.... login holds only your username and ask for password and !!! DOB !!!!! each time. When you trying to do it there is no blank space but some random date you have to delete first. Never going to touch it again

June 20, 2026
Unprompted review
Unibet logo

Reply from Unibet

Hi Pawel,

Thanks for taking the time to share your experience — I’m really sorry to hear how frustrating the login process has been. That’s certainly not the experience we want for you.

To explain one part of this: we ask for your date of birth during login as an additional security step. It helps us better protect your account from unauthorized access and potential hacking attempts, especially if someone were to obtain your username or password. We understand, though, that security should never come at the expense of usability.

The issue you mentioned with the pre-filled date and having to clear it each time definitely sounds frustrating and not as smooth as it should be. Your feedback is really valuable here, and we’ll make sure it’s shared with the team so they can review and improve the experience.

We’d really love the chance to turn this around for you — if you’re open to it, please consider giving the app another try in the future as we continue to improve it based on feedback like yours.

Best regards,
Unibet Team

Rated 3 out of 5 stars

Ok but mush better available.

I play a veriety of different sites and I find the site quite easy to navigate and easy to use generally. I do find that the sites slots do not pay out at the same rate as the other sites I play, also I find the bonuses aren't very generous and they tend to have more wagering requirements compared to my usual sites.

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Actually the best site I have been with…

Actually the best site I have been with unibet about 2 years never once had a withdrawal or deposit problem always fast , very good communication if need assistance, great offers free games a day and best site for winning id highly recommend

June 4, 2026
Unprompted review
Rated 4 out of 5 stars

Good all roounder

I am giving 4 stars as they are not my primary provider but I have never experienced any issue with them. No technical issues, no payment issues, no deposit issues. I have been with them for a while. At this time all I have had is a positive experience

June 17, 2026
Unprompted review
Rated 1 out of 5 stars

PLEASE AVOID

PLEASE AVOID. They hide EVERYTHING in tiny tiny writing in the terms and conditions. I deposited £30 to qualify for the free spins bonus. After losing it all without winning a penny. They then tell me I shouldn’t have used Apple Pay and needed to use a debit card. WHY? Anyway, I then deposited using debit card and got my spins after speaking to customer service as they did not come through. I ended up winning £67. From a total deposit of £60. I went to withdraw it and it said I can’t. I contacted the agent chat again and they said I need to get £677 in order to WITHDRAW!?!!! The agent said they are not customer facing and cannot help atall! Reported to UKGC (ruby even said they don’t comply with their rules)

June 16, 2026
Unprompted review
Rated 1 out of 5 stars

dont use them

had a small win they suspended my account proof of this proof of that after several months back and forward I have lost count how many times I forwarded my things again to be told not good enough think they want me to go to professional photographer now after all this they say forgot to tell you we need another picture now of you outside your front door ive given up now that is what they want you to do but ive only given up with them. will go to the Maltese gaming commission see what they say.they are impossible and arrogant as you can be in chat, if you have other account use it if these are your only choice I would stop betting.thay got 1 star because the lowest I could give and its far more than they are worth

December 16, 2025
Unprompted review
Rated 1 out of 5 stars

Shocking Site that takes all...

My poor son dared to play this shocking site yet he is far to polite to say anything yet I am not.. Empty spins and when free spins fall you are paid pennies only from them.. I urge all to not give your hard earned money while they sit on their bums getting rich off it.. Shocking .. He will never play there again...

June 14, 2026
Unprompted review

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