Unibet Reviews 

2,717
TrustScore 3.5 out of 5

3.3

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See what reviewers are saying

Rated 5 out of 5 stars

i have played unibet for many years and never had any problems at all! its very simple to navigate and find games, some bonuses ive received have been very good too. Even not playing very much this mo... See more

Rated 4 out of 5 stars

The Website is easy to use, the main problem being logging in when you have to use 3 drop down menus to input your date of birth - surely there must be a quicker or easier way? Probably it could do w... See more

Rated 4 out of 5 stars

Well I agree with some of the comments and the customers are always right that's how trading standards work. Your a casino so always have the "house advantage" and laws too follow but sometimes it's b... See more

Rated 1 out of 5 stars

It's impossible to win at blackjack, also their free bet condition are horrible, live cash out is a joke they say we are aware of the issues like that fixes it I have won many times at black jack but... See more

Company details

  1. Online Casino or Bookmaker

Written by the company

Unibet is one of the fastest growing online gambling operators in Europe; offering industry leading sports betting (pre-match and live), casino games, bingo and poker to over 10 million registered customers in more than 100 countries. We are a digital leader, with more than 17 years’ experience in providing safety and pioneering development in the digital world. We are a regulated operator and hold licences in several European Union countries (France, Belgium, Denmark, Italy and the UK) as well as Australia. We are now publically-listed company on the NASDAQ OMX Nordic Exchange with offices throughout the world; including Sweden, Malta and the UK.


Contact info

  • Sovereign Place, 117 Main Street, GX11 1AA, Gibraltar, Gibraltar

  • @
  • unibet.co.uk

You should know

3.3

Average

TrustScore 3.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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3.3

All reviews

(2,717)

509 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great casino

I play on unibet a fair bit and have always had a positive experience
I really feel unibet is top notch it as every game / slot you can think of and it's pay outs are most frequent ,l have played other casino s but always come back to unibet as it is my favourite

July 8, 2026
Unprompted review
Rated 1 out of 5 stars

The only site for me personally that…

Literally praised this site for being entertaining good fun and fair on the date show but after the review it all a sudden started being awful. 90% ill drop a 20 in and instantly dissappears just eats your money wish I'd never left a positive review for unibet plus the bonuses are ridiculous 20 if you deposit and £100 the top sites dont do that just stupid

July 17, 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Three weeks ago, my account was suddenly suspended, and I was asked to submit identity verification documents and other requested information. I promptly complied with these requests.
It has now been three weeks, and my account remains restricted. I have approximately £1,500 in the account that I am completely unable to access or withdraw.
This situation is unacceptable. Being unable to access my own funds for such an extended period has caused me significant inconvenience. I request that you investigate this matter urgently and provide a clear timeline for when my account will be restored and my funds released.

July 13, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking customer service

Absolutely shocking customer service. My account has been under review for well over a week despite me providing every document requested. I have contacted customer support every day this week and all I receive are the same generic, copy-and-paste responses with no meaningful update.

I have repeatedly asked for my deposited funds to be returned to the original payment method while the review is ongoing, but this has been ignored. No one seems willing to take ownership of the issue or provide a proper explanation.

The communication has been poor, the delays are unacceptable, and the whole experience has been incredibly frustrating. Based on my experience, I cannot recommend Unibet and will not be using them again.

July 8, 2026
Unprompted review
Rated 4 out of 5 stars

Great app and website

Great app and website, very clear and easy to use. But like all sites, a few more wins wouldn’t go a miss ✌🏽

July 9, 2026
Unprompted review
Rated 1 out of 5 stars

absolutely horrible app I've had my…

absolutely horrible app I've had my account frozen for nearly 1 week on Wednesday and I've had absolutely no explanation I've got over £2k in there and thats not really money I can just give away this is really embarrassing, live chat isn't helping at all very angry do not use. (update on my review its now been 13 days!! still nothing has happened and I haven't got my money back. Absolute disgrace and shouldn't be legal.)

July 1, 2026
Unprompted review

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