Unidragon Reviews 288

Website doesn’t work correctly. I clicked on the puzzle and size that I wanted for two puzzles. I wanted the king size on both puzzles. But when I added to cart the site changed the size to small. I didn’t realize until delivery. Now customer service is awful awful awful trying to exchange them

I couldnt agree more with all those bad revievs.Im still waiting for puzzle i ordered in the end of november.
Their customer service is a disaster.It looks they are busy with sending so many emails with deals and offers and totally dont bother to answer your questions and helpand support your otder. Something wrong happened with this company.I have few products,but this one will be definitely the last one.

What a sad affair ... three weeks after I ordered a jigsaw I started to enquire and was told there was a problem with carrier. When I enquired more, I was told it hadn't shipped. I was offered a refund, but wanted to get to the bottom of it, asking for company details in every email. Eventually I gave up and accepted the refund, still no company details or telephone number. The name on the email is in Russian letters ...

Have sent two requests for help in replacing a missing piece of the Gentle Lynx. Finished the puzzle but one piece is missing. What a letdown...and emailing them has resulted in nothing more than an automated response telling me all operators are busy and my problem will be addressed asap.

All in all, i am satisfied, i have 4 big puzzles of this brand and they are indeed impressive.

But If you leave a bad review on their website, they dont display it, which is completely dishonest.

My main concerns were that their box no longer close after a very short time because the material they are made of wears out very quickly.
Also, the paint of the puzzle can flake off.

Great wooden puzzles in a chic wooden boxes. Absolutely gorgeous colours! I did the fox puzzle and I have to say that extremely surprised by the quality of the product. All the pieces were individually cut and each and everyone of them had a different animal shape.
The puzzle itslef is not extremely hard to solve, but it will require a good few hours to solve it, which I love it.
Definitely, a reliable product and company.

I have a vast collection of unidragon puzzles in my permanent collection! They are by far one of my top picks for wooden puzzles because they offer so much variety. I recently assembled Space Quezzle and it was a remarkable experience! There were so many details, the new raised UV printing makes the colors pop! Space Quezzle has so much fun packed into the box-one that is opened by solving riddles! In addition to the 1000 piece puzzle, there were four 3D spaceships to assemble and several games along with quests and secret puzzles to assemble by reading the guide book! Truly a magical experience for the whole family

Absolutely love unidragon puzzles and the customer service they provide.
They go above and beyond with not only the quality of product which is unmatched by any others on the market but the amazing customer service they also provide.

I'm delighted to share my positive experience with the Unidragon puzzle. This puzzle is an absolute delight for anyone who loves a challenging and beautifully crafted jigsaw. The quality of the pieces is exceptional, and the attention to detail in the artwork is truly impressive. I found myself captivated by the intricate design and vibrant colors.

Assembling the Unidragon puzzle was not only a fun and engaging activity but also a great way to relax and unwind. The pieces fit together perfectly, and the final image was stunning.
I also appreciate the eco-friendly approach of Unidragon, using sustainably sourced wood and environmentally friendly inks. This commitment to the environment adds to the overall appeal of their puzzles.
In conclusion, Unidragon puzzle exceeded my expectations in terms of quality, design, and enjoyment. I highly recommend it to puzzle enthusiasts and anyone looking for a unique and visually striking puzzle experience.

Always very happy with your service.👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍 LOVE all the puzzles from Unidragon.❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

Puzzles have high quality. very beautiful design and cheaper than other market places. Thanks unidragon...

Unidragon puzzles are unlike any others I've tried. The attention to detail is outstanding, and its evident that they prioritize quality. As a puzzle enthusiast, I appreciate the complexity of the 1000-piece puzzles, which provide hours of entertainment. The customer service team is responsive and truly cares about your experience.

Unidragon - my new addiction

I gotta admit, Unidragon puzzles are my new addiction. I can't stop building them. It's a little embarrassing, but who cares? They're that good.

Great company and customer service. Products are definitely AAA tier, bought 3 different Unidragon puzzles, each looks fantastic, and quality is great. 10/20

Just be aware, that Unidragon is a Russian-based company, supported by Russian Government Grants. They have multiple shell companies in Europe and USA to hide their actual business address, but you can still verify on the product packing that these puzzles are made in Russia (thanks to importing regularly, at least this they can't hide). They also use unfair business practices against their competitors, including the one from Ukraine, this is awful. There is a huge investigation on this, please don't support this company

Unidragon does excellent puzzles! They're high quality, very unique, beautiful, and challenging! I ordered the Inexhaustible Abundance Mandala, medium size. The colors and patterns made it both beautiful and challenging. My wife and I had a blast putting it together. We had a minor issue with one of the pieces (not their fault). We contacted them, and they took care of us! Kudos to their customer care team!

I got the Royal sized Owl puzzle as a Christmas gift for my fiancé. She was immediately enraptured by the animal shaped pieces and we were amazed the other day when we noticed a surprise hidden in the puzzle that was only apparent when certain pieces were combined.
My only minor complaint is that with the unorthodox puzzle pieces (overall a huge plus) sometimes it takes a bit of wiggling and finagling to get them in place. It is also possible to fit some pieces together that don’t belong early on, however it is easy enough to undo that mistake.

I recently got unidragon puzzle from my daughter for a Christmas gift ...enjoyed every second yet I am missing a piece Would love to receive that piece...after sending a photo of the area needed.Im looking forward in buying more.I did report and I'm waiting for your response.

Puzzle had piece missing. They’re offer 40% discount on next puzzle … might big of them. Defective products should be returned and made whole at their expense.
I would recommend not doing business with them
A puzzle with piece missing will
End up in circular file. Trash barrel.