The $30 shipping fee was exorbitant. Especially when it took as long as it did for the product to arrive (close to 2 weeks). The product was as expected and instead of the qty. one that i needed I bou... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Frist they fit fine seem to be ok as far as mirrors go will see if they delamanat in a few week or mouths like the ones that can on my mirror assembly I bought only timemwill tell
Company replied
has had problems getting what I needed, last few times i have tried buying RH mack chu mirrors don't have any, don't know when they will get them, no luck getting return phone calls.
Company replied
Customer service was excellent in helping me identify a product. I received quality merchandise at a fair price. E-mail and online correspondence was prompt. A very good buying experience from frie... See more
Company replied
Company details
Written by the company
At Unitruck, we believe in manufacturing high-quality aftermarket truck mirrors and providing them at affordable prices. We have been in the business of manufacturing and distributing aftermarket truck mirrors, lighting, and their components to heavy and light commercial vehicle industry for 30 years. Our headquarters are located near Manchester, but we do not limit our services only to the UK, we provide service to entire World. Unitruck UK has daughter companies in Madrid, Spain and Las Vegas, Nevada. The truck mirrors we offer are made specifically for the aftermarket and we cover all main brands (DAF, IVECO, MAN, MERCEDES, RENAULT, SCANIA, VOLVO, and many others). We can guarantee you that our replacement truck mirrors will withstand the demands of your busy work schedule.
Contact info
6710 E North Belt Rd. , NV 89115, Las Vegas , United States
- 702 960-2842
- info@unitruck.com
- unitruck.com
The $30 shipping fee was exorbitant
The $30 shipping fee was exorbitant. Especially when it took as long as it did for the product to arrive (close to 2 weeks). The product was as expected and instead of the qty. one that i needed I bought three to somewhat make up for the shipping cost.
May 30, 2024
Advertisement
DIDN'T FIT MY TRUCK
April 20, 2024
On the trucks i have in the fleet you…
On the trucks i have in the fleet you all had what i need and you all had the best price.
February 27, 2024
Quick shipping .It fit perfect.
January 28, 2024
has had problems getting what I needed
has had problems getting what I needed, last few times i have tried buying RH mack chu mirrors don't have any,
don't know when they will get them, no luck getting return phone calls.
January 21, 2024
Reply from Unitruck
Hello, I am sorry that you have had a disappointing experience getting the item you wanted. I don't see any emails from you with your enquiry, sometimes due to time zones we miss calls but we respond to all emails within 24 hours Mon-Fri. We are currently moving our warehouse and thus our stock is fluctuating at the current time however it is a great opportunity to grab a bargain on what stock we do have! Please email info@unitruck.com if you have anymore questions.
Advertisement
Amazing service fast delivery
December 27, 2023
Good product good price fast shipping
September 13, 2023
Advertisement
Long shipping delay bad communication missing item
Long shipping delay, finally sent oreder then it was a partial never sent a confirmation of order shipped missing piece when showed up said no stock If item was not in stock i would have not placed order waste of time
August 4, 2023
Reply from Unitruck
Dear J. we (Untiruck) found your review quite unfair. We've done everything possible to manage your disappointment.
What happened was that we only had 1 items xy in stock and 2 people ordered it atthe same time. Warehouse had to make a choice. Poor delayed communication on our side. we refunded you and send apologies and discount codes.
We feel very sorry about you perceiving our transaction as a waste of time. We wish you only successfull deliveries for the rest of your life.
Easy ordering online
Easy ordering online, this is the 2nd time I ordered from them and won't hesitate to do it again.
THANK YOU
July 21, 2023
Reply from Unitruck
Hello, thank you for your review. Your text says we were excellent but your star review says we were poor. Did you mean to put 5 stars instead of 1?
Nobody answers the phone nor do they…
Nobody answers the phone nor do they reply back to emails! I am missing a mirror bracket and nobody will respond to get this resolved
May 11, 2023
Reply from Unitruck
Hello, we responded to your email yesterday and followed up again today with your tracking number. The emails are sent from info@unitruck.com please check your firewall and junk email folders as they may have been incorrectly put there by your email handler.
Advertisement
The original shipment was lost
The original shipment was lost, and Customer Service via Internet was able to send another unit out. It was a quick rebound so I was pleased.
April 29, 2023
Customer service was excellent in…
Customer service was excellent in helping me identify a product. I received quality merchandise at a fair price. E-mail and online correspondence was prompt. A very good buying experience from friendly and knowledgeable people.
April 8, 2023
Reply from Unitruck
Thank you for your review. We're glad we could help :)
Advertisement
Frist they fit fine seem to be ok as…
Frist they fit fine seem to be ok as far as mirrors go will see if they delamanat in a few week or mouths like the ones that can on my mirror assembly I bought only timemwill tell
March 28, 2023
Reply from Unitruck
Thank you for your review.
Arrival time longer than promised
March 28, 2023
Reply from Unitruck
Hello,
We are sorry you are unhappy with the delivery time. Your item was shipped from Nevada to Tennessee and your tracking page was updated at each stage of the products journey from our carrier.
We will feedback your review to them.
Reply from Unitruck
Hello John, As discussed in our emails we have offered you a full refund on your items if you return them to us in a resellable condition. As per our returns page https://unitruck.com/pages/returns-policy shipping fees are non refundable. We are sorry that we couldn't come to an accord on your return.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.