Stuck Reviews 

62
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the staff's professional and friendly demeanor, highlighting their clear communication and helpfulness. Many also appreciate the affordable and competitive pricing, often finding it to be the best deal available. Reviewers commend the efficient service, with drivers arriving promptly and handling vehicles with care. However, some customers were not happy with significant issues regarding service delivery. A number of people reported issues with their tow service not arriving, leading to frustration and the need for alternative services. Some reviewers also experienced long wait times and a lack of communication or responsiveness.

What people talk about most

Service

Reviewers mention ambiguous feedback about service, with many expressing satisfaction with promptness,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

Price

Clients share positive opinions on price, with many reviewers finding the service to be affordable and a good... See more

Response time

Customers had negative experiences with response times, frequently reporting issues with communication and... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers reporting that their car was... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Showed up ahead of schedule. Loaded two cars quickly and secured them thoroughly. Freddy texted me upon arrival and sent me a video. Really smooth experience. Reliable service. I strongly recomme... See more

Rated 5 out of 5 stars

This was my first time utilizing this tow service and it was great from beginning to end!. The dispatcher was in constant communication, the driver was friendly and professional and I didn’t wait long... See more

Rated 5 out of 5 stars

The tow went smoothly and the gentleman that towed my vehicle was polite and knowledgeable about where to pick up and deliver my vehicle. I would definitely use this service again and let people I kno... See more

Rated 5 out of 5 stars

I made a last minute call late at night and they showed up and I didn't have to wait long. I really appreciate their service. Also, they were literally the best deal/cheapest price in town. The admin... See more


Company details

  1. Towing Service

Written by the company

Providing Roadside assistance and Towing services for motorist at discounted rates.


Contact info

3.1

Average

TrustScore 3 out of 5

62 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(62)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

If I can rate this company a zero I…

If I can rate this company a zero I would, everything about it is a scam and fraud down to its core. Been waiting a few days for a tow and it never came, should've read the reviews before I used the service but like regular people we get desperate and it was cheap so yeah 😆 🤣 they got me really good. Don't use them, just pay the money to a REAL tow person and go about your day. Jah bless everyone.

June 16, 2026
Unprompted review
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Rated 1 out of 5 stars

Total Scam!!! Stay Away! Charged card, never showed. No one answerers phone.

First it wasn't $50 it was $72. Second they never showed. Took my money and ran.
All calls to "dispatch" said all dispatchers are busy try again later. I even tried the schedule new pickup same everyone is busy and hang up.
Then there is their worthless AI Bot. Says there is no record of a job. Only solution offered was to Schedule again and Pay again, yeah right.
Called Stripe lodged a fraud complaint.
Doing a fraud chargeback complaint at bank tomorrow.
Filing wire fraud charges against them with Nevada Attorney General’s Bureau of Consumer Protection office tomorrow.
Don't let Grifters like this get away with this behaviour, Nail them to the Wall!

June 16, 2026
Unprompted review
Rated 1 out of 5 stars

Total scam BEWARE

Total scam. Collects payment and ghosts you. No valid phone number or email to reach them at. In the process of disputing my transaction with credit card company and while many believe it's just a civil matter, my local police department is looking into the possibility of CRIMINAL CHARGES. This company is a scam and exists only to trick you into payment at a time where you are broken down on the side of the road.

May 11, 2026
Unprompted review
Rated 1 out of 5 stars

False advertising

False advertising. It’s not a $50 flat fee! Dispatch communications sucks, takes forever to talk to a human. Extremely long wait! Never again!

April 10, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM!!!!!

SCAM!!!!!! DO NOT USE THIS SERVICE THEY TAKE YOUR MONEY AND NEVER COME, THEIR PHONES ARE NOT REAL. NOONE ANSWERS. DIG DEEPER WHEN RESEARCHING THIS COMPANY BECAUSE YOU WILL SEE ITS A SCAM

March 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Fast response and accurate time of…

Fast response and accurate time of arrival both we're spot on and the gentleman that arrived was safety first very knowledgeable not a know it all just simple kept a good conversation and I recommend & for myself yes definitely would use them again... Thank You

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

I love how they actually show up for…

I love how they actually show up for the time estimated I love the communication I had the key with me and he waited so patiently for me to arrive! No attitude, kindness, and professional. I'd refer to anyone . He even went out of his way to make sure it was parked perfectly .

February 1, 2026
Unprompted review
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Rated 5 out of 5 stars

This was my first time utilizing this…

This was my first time utilizing this tow service and it was great from beginning to end!. The dispatcher was in constant communication, the driver was friendly and professional and I didn’t wait long at all for the tow truck to come. Price was definitely reasonable too!

January 22, 2026
Unprompted review
Rated 1 out of 5 stars

I was supposed to get a tow service one…

I was supposed to get a tow service one morning and the company cancelled the service and has yet to give back the refund they promised. It is difficult to even get in contact with anyone. No one answers the phone or emails

January 19, 2026
Unprompted review
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Rated 1 out of 5 stars

Trash Towing....Avoid at all costs

Trash. No live people just trash AI.
Sitting on the side of the Rd. Request towing. Sent a link. Can't use it because the code is sent to a number that isn't mine. Try to rebook. It says a request is in progress. But I have no way to confirm or pay. Try calling the service. Get a damn AI bot operator that is complete garbage. Refuses to connect with a live operator. Same with text. Worst tow service ever. Useless and trash. Calling another service because this company has its head squarely up its ass and doesn't care.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience great price

Great price. Prompt service. Driver EXCELLENT. my vehicle is a beast. Commercial weight pickup but the driver has 30 yrs handled it eell.experience and gave me a ide home too. God bless

January 7, 2026
Unprompted review
Rated 1 out of 5 stars

Took my money wont answer emails…

Took my money wont answer emails website assistance texts from a Florida number never showed up to tow several vehicles complete scam now that I read all the real reviews on Google dont trust the ones on here that said they showed up its a fake company with no real offices or tow trucks at all

December 20, 2025
Unprompted review
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Rated 5 out of 5 stars

Great service

I made a last minute call late at night and they showed up and I didn't have to wait long. I really appreciate their service. Also, they were literally the best deal/cheapest price in town. The admin on the phone and the driver who towed my vehicle were both very professional. I would highly recommend using them.

October 11, 2025
Unprompted review
Rated 1 out of 5 stars

Awful experience

I needed a tow, and used the chat. First they told me due to the busy time there would be a surcharge of twenty five dollars so seventy five dollars. Then, I asked if I could wait till it slowed down and the chat said, you're more than 10 miles. I said, no, I'm 10 miles. It should be $50 flat rate like it says on your ad. And the chat said, no, it's $50 for 1 mile needless to say I felt like I was being scammed. It was awful. Shady business.

October 9, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE!!!!!

DO NOT USE!!!!!! They dropped my car off at some random address on the other side of town!. When I asked why they never responded. SCAM!!!!

October 9, 2025
Unprompted review

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