While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 217 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, describing them as helpful, patient, and dedicated. Many highlight the personalized guidance received throughout the application process, making it feel easy and stress-free. The customer service is frequently commended for its clear communication, quick responses, and the team's commitment to ensuring a smooth user experience. The service provided is often described as outstanding, with people appreciating the efficiency and the comprehensive assistance offered, from detailed explanations to help with student finance applications. Reviewers are particularly impressed with the team's ability to make complex processes understandable and to provide a supportive environment.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team's... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the team's helpfulness and... See more

User experience

Reviewers express high satisfaction with the user experience, highlighting the seamless and supportive... See more

Service

Customers had positive experiences with service, describing it as excellent, outstanding, and one of the best... See more

Application

Clients share positive opinions on the app, with many expressing gratitude for the assistance provided.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've loved my time here at UniUpp. The staff, from day one has been incredibly supportive/pushing us to excel, inspiring and really feels like a FAMILY – everyone wants the students to succeed. I love... See more

Company replied

Rated 5 out of 5 stars

Uni Upp has been a true blessing on my journey to university. Their process is fast, smooth, and so well-organized—they genuinely take care of everything, making it all feel so easy. They pay attentio... See more

Rated 5 out of 5 stars

It's amazing and highly professional the way you're being treated with curtesy and kindness. Every single person I've spoken to from Dr Salman, Sadiya to mention a few.. have taken time to explain in... See more

Company replied

Rated 5 out of 5 stars

The UniUpp team works incredibly hard - each member puts in their full effort to sort out issues efficiently and makes sure things get done quickly. It is clear that the company is doing a great job a... See more

Company replied


Company details

  1. University
  2. Educational Consultant

Written by the company

A Better Way Into University - we help learners across the UK secure their university spot regardless of background or qualification


Contact info

4.9

Excellent

TrustScore 5 out of 5

214 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

It was a good experience for me

It was a good experience for me, excellent service, left me in no confusion about any matter regarding the course I was interested in, very polite staff and good service.

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

I honestly couldn’t be more grateful…

I honestly couldn’t be more grateful for UniUpp. They were incredibly helpful, patient, and responsive throughout the entire process. Anytime I had a question or needed guidance, they got back to me quickly and made everything so much easier to understand.

I’m genuinely so thankful for their support — they went above and beyond, and I truly appreciate the effort they put into helping me. I’m eternally grateful and would definitely recommend UniUpp to anyone who needs reliable and friendly academic support.

December 1, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

 Great service

Very kind to see lovely team has a lot of patience and grateful following up 
Christine and Sadia are very supportive and kind ⭐️⭐️⭐️⭐️⭐️

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

I rate UniUpp as a 5 star

I rate UniUpp as a 5 star. I could even give them more above 5 star if it was available. They were truly amazing in handling my university applications to study BSc honours in Computing. They guided me all the way providing me with detailed answers of what to say and not to say. They also supported me with my application with student finance giving me a peace of mind through out. I highly recommend anyone thinking of university studies, to get in touch with UniUpp. Excellent guidance with them

November 25, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

My Journey to a degree

The staff have guided me through my whole experience with patience and have been extremely helpful with all aspects of securing a place at University. All queries have been answered and they made me feel at ease with everything. They gave me advice, which made the admissions a lot smoother and I have now been offered a place on my chosen degree. This journey has just started but I have been assured that I will be given all the necessary support with my course. The staff are friendly and supportive and I would recommend UniUpp to everyone.

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

First of all

First of all, I want to say thank you for all team of Uniupp, and in spacial to Christine.

Your service was been a key for my Uni addmison.

Thank you

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Overall

Overall, the experience was tremendously pleasant. Christine and John were very professional and produced a service that allowed me to easily navigate through the courses requirements as well as finalise my application to the course I wanted to attend. I have 0 complaints and nothing but positive feedback. I heavily appreciate the clarity they provided as well as support.

November 16, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Christine was very helpful with the…

Christine was very helpful with the process of applying to study my business degree, I would 100% recommend UniUpp for anyone looking to get back into education smoothly

November 13, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

This has been a journey made simple and…

This has been a journey made simple and a dream come true, that my university admissions has gone through with little effort. Amazing admission team. Great job!!! All the phone calls and follow up by the admission team has finally paid off. Thanks a lot.

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

My experience

My experience with UniUpp was absolutely incredible. I never thought I would be going to university with my grades. I’m so great full for everyone helping me and I’m so excited for my journey to begin. special thanks to Christine with guiding me with every step.

October 30, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look