UniversityRooms.com Reviews 

73
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent location, highlighting its convenience to city centers and peaceful surroundings. The staff are frequently described as friendly, helpful, and professional, providing a warm welcome and great service. Many appreciate the quality of the facilities, noting clean, comfortable rooms, beautiful buildings, and well-maintained gardens, with overall service and breakfast often rated as excellent and good value. However, some customers also noted concerns regarding room conditions and amenities, such as plain rooms, challenging shower doors, or a lack of basic items like soap dispensers and extra towels. Reviewers also mentioned issues with facilities like worn aspects, few electrical sockets, or accessibility challenges including climbing many stairs and tricky access.

What people talk about most

Facilities

Clients share positive opinions on facilities, often highlighting the cleanliness and comfort of rooms, with... See more

Location

Customers consistently note positive experiences with location, frequently describing it as convenient and... See more

Staff

Reviewers consistently express satisfaction with the staff, frequently describing them as friendly, helpful,... See more

Quality

Consumers find quality to be positive, with many reviewers praising the cleanliness and comfort of the rooms,... See more

Service

Customers had positive experiences with service, often highlighting the personalized attention and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Résidence Lanteri is peaceful in a pleasant suburban area of Paris. It is very convenient for regular RER B train and buses into the city. It’s clean, comfortable and feels safe. Breakfast is included... See more

Company replied

Rated 5 out of 5 stars

Spacious en suite single located in Cowley, an eclectic area just across Magdalen Bridge with its own character yet close to the centre. Access and departure all worked well. The room was equipped wit... See more

Company replied

Rated 5 out of 5 stars

The college is conveniently located near the center of Cambridge. The buildings and grounds are lovely (we particularly liked the labyrinth). The staff were courteous and the breakfast options were am... See more

Company replied

Rated 5 out of 5 stars

I've used universityrooms.com on several occasions - on this latest one it was for a one-night stay at St. John's College, Cambridge, with the famous Bridge of Sighs. Check-in is from 14:00 - I arrive... See more

Company replied


Company details

  1. Travel & Vacation

Written by the company

Affordable short stays, open to everyone. Our mission is to make unique, affordable, and comfortable university accommodation accessible to travellers worldwide. We connect budget-conscious explorers with historic and modern university stays, offering a one-of-a-kind experience in prestigious campuses. By maximising the use of vacant rooms outside term time, we support universities in generating additional revenue while providing guests with an authentic, convenient, and sustainable travel option.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

73 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(73)

57 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A very pleasant stay at Wycliffe Hall, Oxford

I used UniversityRooms.com to find accommodation for a recent stay in Oxford. Wycliffe Hall was very conveniently situated for the conference I was attending at St. Anne's College. The room was comfortable and the facilities were very good. The continental breakfast included in the cost was excellent. I enjoyed my stay there and would certainly recommend it to others.

May 30, 2026
Unprompted review
UniversityRooms.com logo

Reply from UniversityRooms.com

Thank you, Rosalind,

We are delighted you enjoyed your time at the property.


Best wishes,
The Universityrooms team

Advertisement
Rated 1 out of 5 stars

I booked accommodation with UniversityRooms.com and wish I hadn't.

I booked accommodation with UniversityRooms.com for 1 night in London. The accommodation was advertised at £169 per night and once I had booked I received a confirmation email confirming this price and that the accommodation I was staying in would charge me direct using the credit card details I had given at the point of booking. This happened almost immediately, however I was charged £219. University.Rooms have done nothing to rectify this overcharge stating it is not their fault, leaving me £50 out of pocket. Will never use them again!!

May 13, 2026
Unprompted review
UniversityRooms.com logo

Reply from UniversityRooms.com

Thank you for your feedback, Sheila. We’re sorry to hear about your experience.

Unfortunately, the issue regarding the amount charged is outside of our direct control, as payments for this booking were collected by the accommodation provider. However, we have been in contact with the property on your behalf and have asked them to review the matter. We are currently awaiting their response and will continue to follow this up with them.

We appreciate your patience and hope the issue can be resolved as soon as possible.

Best wishes,

The UniversityRooms.com Team

Rated 5 out of 5 stars

Super helpful!

Helpful platform and recommended from colleagues until Oxford's lecturer when we want to find affordable room near universities.

Easy to use platform, great visibility of price and room availabilities, as well as the payments. But probably would be much better if the payment proof are sent through our email as a PDF, not a body mail. It makes us easier especially for a company-related stay for completing the administrations

June 5, 2026
Unprompted review
UniversityRooms.com logo

Reply from UniversityRooms.com

Thank you Adi,

We are delighted you enjoyed your time at the property.


Best wishes,
The Universityrooms team

Rated 5 out of 5 stars

Friendly and worth the money

Friendly front desk team, great environment and nice room, worth the money

May 8, 2026
Unprompted review
UniversityRooms.com logo

Reply from UniversityRooms.com

Thank you, Andrew,

We are delighted you enjoyed your time at the property.


Best wishes,
The Universityrooms team

Advertisement
Rated 5 out of 5 stars

A fabulous place to stay in beautiful…

A fabulous place to stay in beautiful historic surroundings. Only a short walk away, across a lovely bridge where people were punting, to the centre of town.

April 9, 2026
Unprompted review
UniversityRooms.com logo

Reply from UniversityRooms.com

Thank you, Ruth,

We are delighted you enjoyed your time at the property.


Best wishes,
The Universityrooms team

Rated 5 out of 5 stars

Friendly

Friendly, beautiful, excellent breakfast and grounds and cathedral!

April 10, 2026
Unprompted review
UniversityRooms.com logo

Reply from UniversityRooms.com

Thank you, Julie,

We are delighted you enjoyed your time at the property.


Best wishes,
The Universityrooms team

Rated 4 out of 5 stars

Absolutely lovely staff and a pleasant place to stay

We stayed in Wycliffe Hall for a couple of nights for a conference. The thing that stood out was how friendly and kind all of the staff we met were. They went out of their way to make us feel welcomed and to make sure we had everything we needed. We really appreciate your kindness! Thanks for a great stay. The room was comfortable and clean. There was some noise from a fan or light outside, but overall it was a great place to stay and good value for money.

April 8, 2026
Unprompted review
UniversityRooms.com logo

Reply from UniversityRooms.com

Thank you, Hannah,

We are delighted you enjoyed your time at the property.


Best wishes,
The Universityrooms team

Rated 5 out of 5 stars

Excellent stay at Wycliffe

Excellent stay at Wycliffe. Comfortable room warm and quiet so a good sleep after busy day in Oxford. Breakfast was enough to satisfy both our needs for the day too

March 7, 2026
Unprompted review
UniversityRooms.com logo

Reply from UniversityRooms.com

Thank you, Angela,

We are delighted you enjoyed your time at the property.


Best wishes,
The Universityrooms team

Advertisement
Rated 5 out of 5 stars

I hesitate to reveal how lovely it was…

I hesitate to reveal how lovely it was to stay here because I plan to return someday for a family trip and don’t want to compete to get reservations! This was a fabulous place to get the space and relaxation I’ve been craving. Thank you for being so welcoming and considerate to a traveler. It’s been a long time since I visited before this but I’ll be looking forward to the next time I come and can stay here.

February 24, 2026
Unprompted review
UniversityRooms.com logo

Reply from UniversityRooms.com

Thank you, Dawn,

We are delighted you enjoyed your time at the property.


Best wishes,
The Universityrooms team

Rated 4 out of 5 stars

Great, quiet alternative to Premier Inn

Basic but clean, functional room in quiet area close to centre - exactly what was required. A good, if a little pricey, alternative Premier Inn.

Things to improve would be access to a coffee machine (unless I missed it), as the café etc is closed at the weekend. In view of this, a couple more sachets of coffee in the room would have been great.

Otherwise very good and I will likely stay again and recommend to others.

February 13, 2026
Unprompted review
UniversityRooms.com logo

Reply from UniversityRooms.com

Thank you, Ruth,

We are delighted you enjoyed your time at the property.


Best wishes,
The Universityrooms team

Rated 5 out of 5 stars

"Friendly

"Friendly , helpful staff at a reception . Clean and comfortable room . That's all you need .All good . "

February 6, 2026
Unprompted review
UniversityRooms.com logo

Reply from UniversityRooms.com

Thank you, Slobodan,

We are delighted you enjoyed your time at the property.


Best wishes,
The Universityrooms team

Rated 5 out of 5 stars

Clean and comfortable

When we arrived we followed the instructions which were clear. The room was immaculately clean, the bed was very comfortable. The extra pillow in the wardrobe was appreciated, as was the hairdryer. Good selection of toilet toiletries, tea coffee and hot chocolate as well as biscuits. The room was warm and we will definitely be returning.

February 12, 2026
Unprompted review
UniversityRooms.com logo

Reply from UniversityRooms.com

Thank you, Sara,

We are delighted you enjoyed your time at the property.


Best wishes,
The Universityrooms team

Advertisement
Rated 5 out of 5 stars

Lovely suite

Lovely suite, spotlessly clean, well-equipped, very comfortable - only downside it seemed that the previous occupant had been smoking in the rooms, maybe the no smoking rule could be displayed more prominently.

February 7, 2026
Unprompted review
UniversityRooms.com logo

Reply from UniversityRooms.com

Thank you, J,

We are delighted you enjoyed your time at the property.


Best wishes,
The Universityrooms team

Rated 5 out of 5 stars

Room was clean and welcoming

Room was clean and welcoming - reception was friendly.
Only issue was the room was quite warm but I was able to open a window and turn down the radiator.
Thanks
Will definitely stay again

February 2, 2026
Unprompted review
UniversityRooms.com logo

Reply from UniversityRooms.com

Thank you, Matthew,

We are delighted you enjoyed your time at the property.


Best wishes,
The Universityrooms team

Rated 4 out of 5 stars

Stay at a university hall of residence

Facilities were very clean but a bit worn. Bed was comfortable. A bedside light would have been useful; it would have to be wall-mounted but perhaps this could be added when the room next gets an update. Electrical sockets were few and hard to reach, for someone rather older than a student. Staff were very helpful, and overall this was a good stay.

January 9, 2026
Unprompted review
UniversityRooms.com logo

Reply from UniversityRooms.com

Thank you, Anne,

We are delighted you enjoyed your time at the property.


Best wishes,
The Universityrooms team

Rated 5 out of 5 stars

Extremely equipped

Extremely equipped. Very pleased given the price not exorbitant, the location, and the available amenities in the apartment.
Recommended to friends.

December 11, 2025
Unprompted review
UniversityRooms.com logo

Reply from UniversityRooms.com

Thank you Sue,

We are delighted you enjoyed your time at the property.

Best wishes,
The Universityrooms team

Advertisement
Rated 5 out of 5 stars

Excellent room and value for money

Excellent room and value for money. It was very clean and there is plenty of space. I was only staying one night and so it could not have been better. A good location within easy walking distance of the centre. If I was coming to Newport again would I look to stay here again - very definitely.

November 28, 2025
Unprompted review
UniversityRooms.com logo

Reply from UniversityRooms.com

Thank you Alan,

We are delighted you enjoyed your time at the property.

Best wishes,
The Universityrooms team

Rated 5 out of 5 stars

Beautiful renovated Oxford building

Beautiful renovated Oxford building, beautifull rooms with a lot of charme, nearby the city and university of Oxford, great stay"

November 13, 2025
Unprompted review
UniversityRooms.com logo

Reply from UniversityRooms.com

Thank you Barbara,

We are delighted you enjoyed your time at the property.

Best wishes,
The Universityrooms team

Rated 5 out of 5 stars

Easy

Easy, economical, close to the city, clean, and accessible. Very helpful staff.

October 11, 2025
Unprompted review
UniversityRooms.com logo

Reply from UniversityRooms.com

Thank you Jay,
We are delighted you enjoyed your time at the property.
Best wishes,
The Universityrooms team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look