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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting their effectiveness and pleasant textures. Many appreciate the ease of ordering and the fast delivery service, highlighting a smooth overall purchasing experience. However, some customers were not happy with certain products, finding them ineffective or causing adverse reactions like burning sensations. A few also mentioned issues with packaging, specific product applicators, or shipping errors that led to customs complications.

What people talk about most

Product

Reviewers highlight positive aspects of product quality. Many customers are impressed with the high quality... See more

Quality

People report positive experiences with product quality. Many consumers are impressed with the high quality... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Order

Consumers find the ordering process to be ambiguous. Many reviewers praise the easy online ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Extremely easy to buy and fast delivery. Love the product. Perhaps a tiny comment: improving the packaging itself would be a plus:) Though we do prefer better quality products over expensive package... See more

Rated 5 out of 5 stars

I’ve been really impressed with Universkin skincare products, but the standout for me is definitely the SPF Powder SPF50+. It’s one of the few sunscreen products that works beautifully over makeup wit... See more

Rated 5 out of 5 stars

If you have been dealing with skincare issues for a long time like, as I have, and you are considering trying Universkin - please, make yourself a favor and try it. I'm truly amazed by the... See more

Rated 5 out of 5 stars

Ordered a customised serum pack on their website- easy to use and fast delivery. Products are superb, it is my third time ordering from Universkin and will definitely do it again.


Company details

  1. Cosmetic Products Manufacturer

Written by the company

Since its inception, Universkin has sought to empower doctors, providing them with the tools to create each individual’s ideal, tailor-made skincare to help them achieve the most remarkable results.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

362 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Immediate response

I had an unpleasant situation with the delivery of products and I was assisted and helped extremely quickly and the products are excellent.
Thank you very much!

September 26, 2024
Rated 3 out of 5 stars

Expensive…

For the price I expected better and quicker results.. I dont have over $500 to spend every 3 months on skincare. Will probably continue with the cleanser but that's about it.

August 16, 2024
Rated 5 out of 5 stars

Wonderful Customer Service…

After posting a review about challenges I had experienced with a Universkin SPF product, I was contacted by the company. They asked questions about my issues, showed an interest in my skin problems, they gave advice, supplied an alternative product to help with my issues and monitored my progress using the products. I cannot speak highly enough of their support and professionalism. They have enabled me to use the SPF product without my previous issues recurring. Universkin have given me great advice and information and earned a customer for life. Thank you so much.

August 26, 2024
Unprompted review
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Rated 4 out of 5 stars

repurchasing serums

I shared my finished serums formula and they shipped the new bottles really quick. Good customer support!

July 26, 2024
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Rated 5 out of 5 stars

Fully recommend

Really great product - La Poudre Solaire. It is easy to apply and protects you extremely well if you know how much and how often to reapply it.
Also, it was deliver very nice packed and within shortest term. Fully recommend!

July 17, 2024
Rated 5 out of 5 stars

Thank you note

I’m very happy with the products. The quality of the texture and the ingredients really make a difference. My skin has never looked better!

July 11, 2024
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Rated 5 out of 5 stars

Website is easy to access and clear…

Website is easy to access and clear instructions to buy items. Had a situation on my first online purchased but had a super gentle and nice customer service officer to help me throughout the process and the problem was resolved and managed to ordered the items. Highly recommended website and timely delivery. Keep it up, bravo.

Rosalind
France

June 11, 2024
Rated 4 out of 5 stars

I love it

I love it! The only reason I don’t go for 5 stars is because it is a bit too dark for my fair skin and I need to combine it with my regular powder.

May 29, 2024
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