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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are highly satisfied with the products, frequently describing them as superb and of high quality, with some noting significant improvements in their skin conditions. The ordering process is consistently praised for being easy, and the delivery service is frequently highlighted for its speed and efficiency. However, some people mentioned issues with their orders, specifically regarding incorrect delivery terms that led to customs invoice problems. A few other people also felt that some products, like sunscreens, caused a burning sensation or did not provide adequate protection, and some were not satisfied with the quality of certain items, expecting more from the brand.

What people talk about most

Product

Consumers generally express satisfaction with the products, often describing them as high quality and superb,... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with the high... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting its speed and... See more

Order

Users describe ambiguous interactions with order, with many reviewers finding the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Extremely easy to buy and fast delivery. Love the product. Perhaps a tiny comment: improving the packaging itself would be a plus:) Though we do prefer better quality products over expensive package... See more

Rated 5 out of 5 stars

I’ve been really impressed with Universkin skincare products, but the standout for me is definitely the SPF Powder SPF50+. It’s one of the few sunscreen products that works beautifully over makeup wit... See more

Rated 5 out of 5 stars

If you have been dealing with skincare issues for a long time like, as I have, and you are considering trying Universkin - please, make yourself a favor and try it. I'm truly amazed by the... See more

Rated 5 out of 5 stars

Ordered a customised serum pack on their website- easy to use and fast delivery. Products are superb, it is my third time ordering from Universkin and will definitely do it again.


Company details

  1. Cosmetic Products Manufacturer

Written by the company

Since its inception, Universkin has sought to empower doctors, providing them with the tools to create each individual’s ideal, tailor-made skincare to help them achieve the most remarkable results.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

362 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 4 out of 5 stars

Great Service

My first purchase arrived and the product was badly damaged although the box was intact
The Company acted immediately replacement sent within a few days
Great service from the Customer Team
And the product is fab

March 18, 2024
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Rated 4 out of 5 stars

I used the tool online with a pic of…

I used the tool online with a pic of myself and got my recommendations a few days later. I ordered the recs which included two serums (day and night), hyaluronic acid, and moisturizer. The products are working well. I had a rosacea flare and they have gotten everything close to being under control in just two weeks. The only reason I wouldn't order again is that the serums and moisturizer both contain fragrance and the smell is quite strong. I am scent sensitive and have had a mild headache since I started using the products. I don't understand why these products need fragrance, especially since this a "dr." line of products. That being said they did clear up my flare. I hope that by the time I use up the two month supply, my skin is completely back to normal and I can find some kind of unscented product that does not bring me back to a flare. If these products were unscented I would not hesitate to re-order. If I flare again I might have to re-order and just live with a headache for awhile. I really was at my wit's end trying to get my skin to calm down.

February 26, 2024
Rated 5 out of 5 stars

Peptide serum mist

It was a great pleasure to order on this site, and the product -brume serum aux peptides it’s so good, I recommend❤️

February 15, 2024
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Rated 5 out of 5 stars

Amazing products for your skin and really good customer service

I bought the mist and my skin has been loving it. Truly amazing product.
I had to wait a little longer for my order to be shipped but I placed my order on Black Friday and I appreciate the customer service contacting me to apologize and offer me a free product. Not many companies do that. Definitely recommend

December 5, 2023
Rated 3 out of 5 stars

It's a bit too early for me to judge…

It's a bit too early for me to judge yet. I'm a fan of the cleaning oil. I do believe in a personal approach to your skin.
So in a few months I can really review Universkin. But I do believe in Universkin products

November 26, 2023

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