UnlimitedGameStore.COM 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Bought 2 games from here so far, Dragon Age Inquisition and Kindoms of Amalur: Reckoning. Both transactions went fairly smoothly. Only problem I encountered was that you cannot pay in dollars $ or po... See more

Rated 5 out of 5 stars

First time, not disappointed, got the code in my account under & minute together with 4 emails. Not sure there could be more desired. Of course, does not count for ALL customers nor all orders i'm gue... See more

Rated 4 out of 5 stars

UPDATE 20/12: I was contacted and received a working Steam key. Overall, I am satisfied and do understand mistakes happen and this was just an unfortunate one. Thanks UGStore for coming through :)... See more

Company replied

Rated 4 out of 5 stars

Had some trouble ordering the first time, due to a payment failure my order got canceled despite having the money withdrawn from my balance. I contacted them and received a swift response, they were v... See more

Company details

  1. Gaming service Provider

Information provided by various external sources

A couple of years ago, an enthusiastic group of gamers decided to build their own company to offer the gaming community a solid, reliable and affordable alternative source for their gaming. That is how UGSTORE was born. Now, years later, encouraged by the support of thousands of customers, hundreds of affiliates and the amazing job from our partners, we are more comitted than ever to offer our past, present and future customers the best opportunity to play and enjoy their favourite games at the most competitive prices in the market, inside a safe, reliable and easy to use online environment. Remember, we are your best source to 'play more and pay less'.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

No key, no refund, no website.

Pre-ordered a game on this store, like two months before its release.

Then the website went under maintenance about two weeks before the game released, got no key when the game launched, and their website is still undergoing "maintenance" two more months later.

No answer from their support email adress.

April 3, 2016
Unprompted review
Rated 1 out of 5 stars

got scammed

I ordered gw2 hot i payed the money but never did get the key now the site is offline me without money and without key dont buy there

March 11, 2016
Unprompted review
Rated 1 out of 5 stars

100% SCAM!!!

They took my money and send me NO KEY. Its been 5 days, they dont reply to emails or on facebook, just a scam website PLEASE NEVER BUY FROM UGSTORE!!!

March 1, 2016
Unprompted review
Advertisement
Rated 1 out of 5 stars

Can I have support?

I have tried two times to buy Assassin's Creed Liberation with Mastercard, got to the end of payment flow, but ended up with a payment error and the order was cancelled. When I see my bank account, the money was charged in the credit card. I have send 4 tickets e-mail but i haven't had an answer yet. Can I have your support, please? Thank you.

February 28, 2016
Unprompted review
Rated 5 out of 5 stars

One of the best sites i´ve ever seen!

I didnt get the game right away because i bought it with "Sofort" but i wrote a message to the support and they answered me VERY FAST that i have to wait "some" days. I got the game on the next day already! Very Nice and fast support, and cheap games! Love it!

February 26, 2016
Unprompted review
Rated 5 out of 5 stars

excellent !

got my key for naruto ultimate ninja storm 4 within onto steam within a sec for a really attractive price.
Would highly recommend !!

February 25, 2016
Unprompted review
Rated 5 out of 5 stars

Spend Key Faster

Bought Naruto Shippuden UNS4 Steam Key and receive the key after 2 secs.

Very Nice Job :))

February 25, 2016
Unprompted review
Advertisement
Rated 1 out of 5 stars

wrong key received

i received a key instantely but it's wrong (should be 20 characters, it's only 16)
i opened 2 support tickets and had no reply
i'm opening a paypal dispute

February 25, 2016
Unprompted review
Rated 5 out of 5 stars

Super fast

Really easy interface on the website,quite intuitive and very client focus..

The game codes were instant

Highly recomended

February 25, 2016
Unprompted review
Advertisement
Rated 1 out of 5 stars

An inefficient service

I have tried two times to buy Naruto ninja storm 4 with Visa, got to the end of payment flow, but ended up with a payment error and the order was cancelled. When I see my bank account, the money was charged in the credit card. I have sent two tickets to UGSTORE, but they do not answer me.

February 24, 2016
Unprompted review
Advertisement
Rated 5 out of 5 stars

5 star

First time, not disappointed, got the code in my account under & minute together with 4 emails. Not sure there could be more desired. Of course, does not count for ALL customers nor all orders i'm guessing, but for THIS one FIRST of MINE, perfect.

February 23, 2016
Unprompted review
Rated 1 out of 5 stars

Too long waiting time...

I ordered a Game ("Dragon's Dogma: Dark Arisen") on the Sunday (21.02.2016) at 16:20 ~ paid via "SofortÜberweisung" and then looked at my bankaccount - were it was "accepted the booking".. and so i waited.. monday evening at 21:31 i opened a ticket because i still got no key and just for check, i looked on the gameshop in the tab "my keys" and it still wasn't finished.. also checked my bankaccount where it said "sucessfully booked".. so i wrote a ticket and so i finally got my key on the 3rd day (around 15:15) so it took 'em around the ~47hrs to send me an "instant key" (the page said i would get it instant... but yeah..).. that's why i give them only 1star. (also no ticket answer or other stuff..atleast i got my key.. -.- )

February 23, 2016
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look