Unmanned Tech Reviews 

809
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how exceptionally quickly their orders arrive, often receiving hobby components and batteries the very next day without any trouble. People also appreciate the competitive pricing, helpful staff members, and the wide selection of hard-to-find stock available on the website. The support team is always described as very friendly and helpful when orders need quick adjustments before dispatch. Some reviewers were not happy with unexpected customs delays and receiving faulty items that lacked proper resolution. A few people experienced frustrating holdups with shipments, getting stuck in customs and facing unexpected carrier fees.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting exceptionally fast... See more

Product

Customers had positive experiences with product, noting that parts and gear arrive quickly and in excellent... See more

Service

Reviewers highlight positive aspects of service, consistently praising the fast delivery times, excellent... See more

Price

Clients share positive opinions on price, highlighting that costs are much better than anywhere else and... See more

Order

Customers consistently note positive experiences with order processes, highlighting fast shipping and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After a year of FPV, UMT has always been my go-to to buy my FPV gear, every order has come within two days of clicking check out. Once I even forgot my radio batteries and ordered them late at night a... See more

Company replied

Rated 5 out of 5 stars

Buying drone components online can feel like rolling dice with the shipping gods. But dealing with Diane at Unmanned Tech was the rare experience where everything actually got sorted, quickl... See more

Company replied

Rated 5 out of 5 stars

Recently returning to the hobby of FPV quads, Unmanned Tech have been my go-to supplier (I would rather not admit to my self or anyone else the amount of orders I’ve put in over the past few weeks!... See more

Rated 5 out of 5 stars

Great company to use if you're getting started. They spend the time to try and make sure you're getting the right stuff, and have a good order hold system; for those times you order the wrong stuf... See more

Company replied


Company details

  1. Model Shop
  2. Aeromodel Shop
  3. Electronic Parts Supplier
  4. Electronics Store
  5. Hobby Store

Written by the company

Unmanned Tech is a UK-based specialist retailer for FPV drones, drone parts, and Maker / IoT electronics, serving customers across the UK and Europe and worldwide. We’re run by engineers and FPV pilots who actually use the products we sell which immediately puts us ahead of most drone shops that have never powered up a flight controller. We stock a wide range of FPV components including frames, flight controllers, ESCs, motors, VTXs, receivers, batteries, and accessories, alongside Maker and IoT electronics for prototyping, robotics, automation, and embedded projects. Whether you’re building your first quad, maintaining a fleet, or sourcing components for a commercial or research project, we can help, without guessing. Support is handled in-house by humans, assisted by AI ( because typing the same setup steps 400 times a week is how enthusiasm dies). First-line support focuses on fast, clear help and getting the right info from you; anything properly technical is escalated to someone who builds and flies drones for real. No outsourcing, no overseas call centres, and no copy-paste nonsense… unless the correct fix really is “turn it off and on again. We also support a large FPV and drone community through DroneTrest and our Discord, where pilots and makers share builds, fixes, and the occasional hard-earned lesson. From pre-sales questions to post-purchase troubleshooting, our goal is simple: get you the right parts, solve problems quickly, and get you flying with confidence. FAQ: Are you actually UK-based? Yes. We’re a UK company, ship from the UK where stated, and handle support in-house. No mystery warehouses. No vanishing after checkout. Do you only sell to hobbyists? No. We support hobbyists, educators, researchers, and commercial customers, including B2B orders and technical projects. What if something goes wrong with my order? We deal with it. Mistakes happen in any business the difference is we don’t hide from them, deflect blame, or pretend couriers are mythical creatures beyond human control. Why aren’t your prices the cheapest online? Because we answer emails, test products, stock spares, and provide support after you’ve paid. Ultra-cheap sellers usually stop caring at checkout.


Contact info

4.8

Excellent

TrustScore 5 out of 5

809 reviews

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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(809)

93 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Support!

I send my Package back to get a refund (nothing was wrong with it i just did Not Need it anymore) and ups lost it on the way and gave me the worst Support.

I Wrote the unmanned tech Support and they tried to find the Package and the Status.
Unfortunately, they couldn't find the package, but they still refunded me the full amount without my insisting. Great support and I'd be happy to buy again :)

June 16, 2025
Unprompted review
Unmanned Tech logo

Reply from Unmanned Tech

Our thought process on this end was pretty simple: You did your bit by sending it, the courier fumbled it, and we'd rather keep a good customer happy than spend weeks arguing with a tracking number that's vanished into the ether.

Honestly, we just figured you were good for it. Sometimes the right thing to do is just to trust people.

Thanks for sharing the story, and we're chuffed we could get it sorted for you. We'll be here when you find something you actually want to keep!

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Rated 5 out of 5 stars

Very supportive and highly qualified…

Very supportive and highly qualified advice and suggestions to help solve my Frysky bind problems.

June 13, 2025
Unprompted review
Unmanned Tech logo

Reply from Unmanned Tech

FrSky binding is a known quantity of confusion. You had a problem; you correctly came to us for the solution.

The "highly qualified advice" was likely David. We deploy him for the particularly frustrating software issues.

We genuinely appreciate you taking the time to post this. It's good to know the effort is noticed, Thank you. Happy flying.

Rated 5 out of 5 stars

An extremely reliable drone shop

Great selection of Drone parts, lots of stock, and just wonderfully reliable with delivery and communication.

June 7, 2025
Unprompted review
Unmanned Tech logo

Reply from Unmanned Tech

"Reliable." You make us sound like a 20-year-old Toyota, but you know what? We'll take it as the highest compliment.

Keeping the shelves full and the parcels moving is 99% of the job. It's genuinely good to hear the system is working as intended.

Cheers for the great review, it means a lot. See you next time.

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Rated 1 out of 5 stars

Don't believe the advertised prices. Sham of a company

Ordered a Neo motion combo, was charged on my card and received an order number, 2 days later they cancelled my order due to a stock and pricing error, ie not happy to honour the price, despite taking my money and forming a contract by issuing an order number. Obviously a company who do not care about contract or consumer law regarding clear price advertising, now left with credit card fees waiting for a refund rather than my goods.

May 27, 2025
Unprompted review
Unmanned Tech logo

Reply from Unmanned Tech

Hi Shaun, we’d like to address the points you've raised and clarify the situation for everyone reading.
To be perfectly clear on the timeline and the actions we took:

- Your order was placed over the long Bank Holiday weekend (backorder as the item was not in stock).
- When we were back at work on Tuesday morning, we identified a genuine pricing error on this item.
- We took immediate action and processed a FULL and instant refund to your card.
- We also sent a 10% discount code to your email to sincerely apologise for our mistake.

For the benefit of all our customers, we also want to clarify the law on this. An online order is a customer's 'offer' to buy a product. A binding sales contract is only formed when we accept that offer by physically dispatching the goods (as per our terms, Sec 4.1). Since this order was fully refunded before the item was ever in stock, no contract had been formed. This is standard practice across all UK online retail.

We are genuinely sorry for the initial error and hope this summary clarifies not just our position, but also our commitment to acting quickly and fairly.

The Team at Unmanned Tech

Rated 5 out of 5 stars

Very useful place

UmT is where I got my first quad from this year. Can't fault the service. They have a huge range of tiny spares for all major bnfs as well, which is super useful to avoid waiting for stuff from China, just wish they had even more selection and available stock but supply and demand I guess. As well as soldering equipment useful for those like me just starting out in the hobby. Between UmT and HobbyRC you should have everything you might need for quad flying hobby covered in the UK.

May 21, 2025
Unprompted review
Unmanned Tech logo

Reply from Unmanned Tech

It was a flawless review. A masterpiece. Then you did it. You said the H-word. You mentioned The Other Place.

Our brand safety filter just had a meltdown and now we have to fill out paperwork. Thanks for that.

And yes, you wish we had more stock. We wish we had a bigger warehouse and a budget that defied the laws of physics. We all want things we can't have.

Anyway, despite the casual mention of The-Company-Who-Must-Not-Be-Named, we'll take the 5 stars. Thanks, really appreciate you buying your stuff from us!

Rated 5 out of 5 stars

Reliable and prompt service

Ordered a number of items from Unmanned Tech and found them to be prompt and reliable. Prices compared favourably to online (Chinese) vendors but with much faster delivery times.

May 20, 2025
Unprompted review
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Rated 5 out of 5 stars

Brilliant shop

Brilliant shop and a good team of RC enthusiasts. Some of the best FPV items available with quick delivery at a very fair price. Also, any signs of a problem and they rectify it quickly and without any fuss.
I have been using this shop for many many years now and cannot fault them in anyway.

April 20, 2025
Unprompted review
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Rated 5 out of 5 stars

Amazing staff

Well where to start this company has a lot of good points firstly wide choice of part's and the staff have a wealth of knowledge and are happy to help you with problems and even suggestions when you are lost in the technological side of things as I have found out on a few occasions I highly recommend them to everyone.

Top job guys and girls keep up the good work.

February 12, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service & Expert Support!

Outstanding Service & Expert Support!

I've placed multiple orders with Unmanned Tech and every experience has been excellent. The range of products is impressive, the prices are competitive, and delivery is always prompt. What really sets them apart is the technical knowledge and support — it's clear these guys genuinely understand drones and RC systems. Whether you're a hobbyist or a professional, their team offers helpful, no-nonsense advice and they're quick to resolve any queries. Highly recommended — I won't shop anywhere else for my UAV gear!

May 8, 2025
Unprompted review
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Rated 5 out of 5 stars

Great Product Descriptions :)

Generally great experience. Delivery times are good. Appreciate the time they put in to make many of the product descriptions much more interesting (read and see, they may give you some laughs). Haven't had much interaction with customer support (haven't needed too) but the little that I had was good. Would definitely recommend (especially if you are looking for SMC batteries, it seems the only UK shop to stock them, have to buy them quickly though, everyone wants them:) .

May 13, 2025
Unprompted review

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