Unsubby Reviews 21,674

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 12,670 reviews, reviewers had a great experience with this company. Customers frequently highlight the ease of use and the quick completion of tasks, making the overall process straightforward. Many people found the service helpful for canceling subscriptions, appreciating the simplicity and speed of the cancellation process. However, some customers were dissatisfied with payment issues, reporting unexpected charges or being billed multiple times. A few other people also felt that the cancellation process was not always effective, with some subscriptions not being canceled as expected, leading to continued charges.

What people talk about most

User experience

Customers generally report positive experiences with the user experience. Many reviewers found the site easy... See more

Cancellation

Clients share ambiguous opinions on cancellation. Many found the cancellation process easy and fast, with... See more

Subscription

Customers consistently note ambiguous experiences with subscription services. Many reviewers express... See more

Payment

Reviewers highlight negative aspects of payment. Many customers express frustration and dissatisfaction with... See more

Service

People report ambiguous experiences with service. While some customers found the service excellent, quick,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I hope that this works because it is super easy to use. I want to get out of this subscription which is not working at all for me. I appreciate having the cancellation crutch, but I am insecure abo... See more

Company replied

Rated 4 out of 5 stars

Just wanted to leave greenflag and ended up signing to a subscription I dont want. Although after contacting them they did help me cancel and get a refund.

Company replied

Rated 4 out of 5 stars

Easy to use, completed quickly. No mention of cost of fee which perhaps should be shown before completion.

Company replied

Rated 4 out of 5 stars

Am I rating amazon or unsubby? Amazon are efficient and reliable and easy to use. I dont know unsubby yet.

Company replied



Contact info

4.2

Great

TrustScore 4 out of 5

22K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just wasn't what I needed

Just wasn't what I needed

May 26, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Leroi,

Thank you for taking the time to share your feedback with us.

If you have any questions or need further assistance, please don’t hesitate to reach out to us at support.us@unsubby.com. We’re always happy to help.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Cancellation very easy

Cancellation very easy

May 26, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Susan,

Thank you for your feedback. We’re delighted to hear that you were easily able to cancel your subscription through Unsubby.

Making the cancellation process simple and straightforward is exactly what we strive for, and we truly appreciate you taking the time to share your experience with us.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

The company is loyal and very helpfull…

The company is loyal and very helpfull sending product ontime

May 26, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Nouyee Xiong,

Thank you for sharing your feedback.

It sounds like your comment is about the provider’s products rather than your experience with Unsubby’s cancellation service, but we still appreciate you taking the time to respond. Thank you as well for using Unsubby for your cancellation process.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Simple to manage

Simple to manage

May 26, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Sean Burgess,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

Rated 1 out of 5 stars

Terrible experience!

They charged me recurring and I did not realize that was going to happen, THEN I had to pay to cancel them!!!!🤬🤬🤬🤬

May 26, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Elizabeth Lancaster,

We’re truly sorry to hear about your frustration.

We take these matters very seriously and want to resolve them as quickly as possible. Please send us an email at support.us@unsubby.com with your details so we can assist you directly.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Easy so far.

May 26, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Claire,

Thank you for your feedback! We’re glad to hear that your experience has been easy so far.

We appreciate you taking the time to share your thoughts and hope everything continues to go smoothly for you.

Kind regards,
Unsubby Support Team

Rated 3 out of 5 stars

Nothing worth telling

May 26, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Gavin Hay,

Thank you for taking the time to share your feedback with us.

If you have any questions or need further assistance, please don’t hesitate to reach out to us at support.au@unsubby.com. We’re always happy to help.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Easy af

Easy af. Quick too.

May 25, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Kristi Cordray,

We’re happy to hear you found our service easy to use. Thank you for taking the time to leave a review, it motivates our team to keep improving every day.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Simple very easy to cancel

Simple made it very easy to cancel. I was truly impressed

May 25, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Conrad,

We’re glad to hear the process was simple and easy for you! Your review helps us continue improving our service and ensures we can make cancellations even smoother for our users in the future. Thank you for taking the time to share your experience!

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

You completed the transaction

You completed the transaction

May 25, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Patricia Scheidler,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

No longer required

May 26, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi W Jordaan,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

I just order the pills for 2 months but…

I just order the pills for 2 months but it doesn’t work so I don’t want it anymore. Thank you for understanding!

May 25, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Marife Collins,

Thank you for taking the time to share your feedback with us. We appreciate you choosing and using our Unsubby service to process your cancellation request.

If you have any questions or need further assistance, please do not hesitate to contact us at support.us@unsubby.com. We are always happy to help.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Service went went way above and beyond

I accidentally vacuumed out of my cupholder my e-bike lock key. I brought this to the manager’s attention and he blocked off the west side stalls (luckily only one was being used), turned off the system and I looked for the key. He also checked in the tubing. Very surprising but very appreciative. He went way above and beyond

April 21, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Bill Hendrickson,

Thank you for sharing your feedback.

It sounds like your comment is about the provider’s services rather than your experience with Unsubby’s cancellation service, but we still appreciate you taking the time to respond. Thank you as well for using Unsubby for your cancellation process.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

The price was higher than expected

May 25, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Joan Messina,

Thank you for sharing your feedback with us. We understand that the price was higher than you expected, and we appreciate you taking the time to let us know about your experience.

Unsubby is an independent cancellation assistance service, and all applicable fees are displayed during the checkout process before an order is completed. We understand that pricing expectations may vary, and your feedback is valuable as we continue working to improve our service and communication.

Thank you again for your honest feedback.

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

It was easy.

May 25, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Kelli Nadon,

We’re happy to hear you found our service easy to use. Thank you for taking the time to leave a review, it motivates our team to keep improving every day.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Easy no hassles

May 25, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Clovis Carvalho,

It’s great to know cancelling was hassle-free for you. We’re always aiming to make the process as smooth and straightforward as possible, so your feedback means a lot to us. Thanks for sharing your experience!

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

Was average

Was average. Started good but was to old .

May 25, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Malissia Anderson,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

straightforward and obvious

May 25, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Dr David Holdup,

Thank you for your feedback! We’re glad to hear that you found the process straightforward and easy to understand.

Our goal is to make subscription cancellations as clear and simple as possible, so we truly appreciate you taking the time to share your experience.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Health issues

Health issues

April 23, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Frank,

Thank you for taking the time to share your feedback with us.

If you have any questions or need further assistance, please don’t hesitate to reach out to us at support.us@unsubby.com. We’re always happy to help.

Kind regards,
Unsubby Support Team

Rated 1 out of 5 stars

This is a scam

This is a scam. I was looking to cancel my subscription. I saw the Google logo and thought it was Google support. I asked to cancel my account, but then I saw they had charged my credit card 21.95. Of course, I am going to challenge the charges with my credit card. BE CAREFUL. This is a scam service

May 25, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Obaid,

Thank you for sharing your feedback. We’re sorry to hear that you felt misled by the service and understand your concerns regarding the charge and the cancellation process.

To clarify, Unsubby is an independent cancellation assistance service and is not affiliated with Google or Google Support. Customers use our platform to prepare and submit cancellation requests to various providers through our service.

The service fee, along with any applicable subscription or trial terms, is presented during the checkout and registration process before payment is completed. We understand, however, that you believed you were contacting the provider directly, and we appreciate you bringing your experience to our attention.

We also understand your frustration regarding the charge of $21.95 and your concerns about the subscription. Feedback like yours is important to us, as we continuously work to improve the clarity of our communication and user experience.

We would appreciate the opportunity to review your concerns further and assist you directly. Please contact our support team at support.us@unsubby.com with your order details so we can look into your case and help accordingly.

Kind regards,
Unsubby Support Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look