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See what reviewers are saying

Rated 1 out of 5 stars

Luckily to get they they lie to you promise lot thing never deliver company they use is a big time personal security breach keep wanting more what ever you do stay far away from this place

Rated 5 out of 5 stars

I have no complaints about Prose Rhyne at all! Since I've inquired they've been transparent and promt about everything! The application process was extremely smooth and they helped me with any questio... See more

Rated 5 out of 5 stars

The Management Team has been super helpful with the entire move in experience. They have gone above and beyond any apartment team I have ever been around. I travel all over the US for special projec... See more

Rated 5 out of 5 stars

Smooth and Seamless! Thank you so much Updater for your daily tips, suggestions and reminders before and during our move. It made the difficult thought and process of our moving very Smooth and Seaml... See more

Company details

  1. Moving Company

Written by the company

Updater helps you organize and complete all your moving-related tasks in minutes. Forward mail, update accounts and records, transfer utilities, and much more - all in one place!


Contact info

  • Union Square West 19, 10003, New York, United States

  • updater.com

4.5

Excellent

TrustScore 4.5 out of 5

967 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Unique made it work for me

Unique made it work for me. She worked tirelessly to get my daughter and I into a safe home. I couldn’t thank her enough!!

February 17, 2024
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Rated 5 out of 5 stars

My experience with the company wonderfull

My experience with the company was great! The place is beautiful, and the amenities are great. The move was very simple, and I was very pleased with the attention and service from Sheila Fernandez. She was so nice in explaining everything and making our move pleasant. Thank you, Sheila. We love the view from the balcony. I have only been here for one week and feels like a very safe community to live in.

February 16, 2024
Unprompted review
Rated 5 out of 5 stars

Professionalism all the way through!

I have no complaints about Prose Rhyne at all! Since I've inquired they've been transparent and promt about everything! The application process was extremely smooth and they helped me with any questions I had. The apartments are newly built -> that being said the materials used are great quality, love the floorplans, and appliances are high end. They have a pool along,qgym,business center, coffee bar etc. Everything is clean and the staff is very professional. Highly recommend moving here for anyone looking for for a professionally run apartment complex.

February 1, 2024
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Rated 5 out of 5 stars

I recently utilized moving help…

I recently utilized moving help services from [U-haul- moving service], and I must say, it was an experience beyond my expectations. From start to finish, every aspect of their service exuded professionalism and efficiency.

First and foremost, scheduling with them was a breeze. Their customer service team was prompt in responding to my inquiries and accommodating in arranging a suitable time for my move. This initial impression set a positive tone for the entire process.

On the day of the move, the movers arrived right on time, equipped with all the necessary tools and materials. They were courteous, and polite, and demonstrated a remarkable level of expertise in handling my belongings. Fragile items were meticulously packed and transported with utmost care, ensuring everything arrived at the destination in pristine condition.

February 16, 2024
Unprompted review
Rated 5 out of 5 stars

The entire process from first walking…

The entire process from first walking in the office to inquire about an apartment to moving in as been very easy and stress free. The staff has been very professional and helpful. A BIG thank you to Heaven for her professionalism and help getting me into an apartment so quickly!

February 15, 2024
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Rated 5 out of 5 stars

Wow first I must say emerald palace is…Wow first I must say emerald palace is very welcoming great service . The customer service are very polite very patient and Ohhhh woww Owen Fuller the Assista

Wow first I must say emerald palace is very welcoming great service . The customer service are very polite very patient and Ohhhh woww Owen Fuller the Assistant manager was so generous ' I didn't stress one bit to get all my documents and get to my home.im going to recommend emerald to my friends who are looking for a home.

February 18, 2024
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Rated 4 out of 5 stars

Nice place if you are young

I lived in Cadence for a year and really liked it. We had a couple of problems but really not a big deal. The first months were related to safety in the parking lot since the door wasn’t working and was opened for a couple of months (nothing happened to us but to a couple of my neighbors’ cars). Biggest problem in the apartments, is how thin the walls are, I could literally hear everything from my neighbors next door to the door slams across my apartment, or worse, the moving trucks unloading things before 8am. Those things were small problems that we never really cared much so if you are like us, go for it. Other than that it was great, the staff and maintenance team were always amazing. Also the view from my apartment was breathtaking, I was at Gridiron rd and nothing could beat that sunset. My husband and I would try to see it every day since we moved it. It is perfect for young couples

February 14, 2024
Unprompted review
Rated 5 out of 5 stars

Jason Mid West Movers are the best!

Jason and the Mid West Movers and Storage team are the best! Professional, cautious and respectful of my belongings and of the house. The team worked quickly and efficiently. I greatly appreciated their service and plan to use them again. I highly recommend them to anyone looking for a quality moving experience.

February 8, 2024
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Rated 5 out of 5 stars

Updater is awesome

Updater is awesome. I had forgotten what it takes to move from one city to the next. Being update on what should be looked into next was very convenient. Thank you.

February 6, 2024
Unprompted review
Rated 5 out of 5 stars

Reducing My Stress

Updater has been very helpful in being able to complete my move. It alerted me to each step I needed to cover to complete my move and sent reminders to keep me on track. I had several events occurring at the same time so it helped reduce my stress.

February 3, 2024
Unprompted review

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