We equipped our brand new boat with running rigging from upffront/Kohlhoff. It was such a pleasure to work together with Calanach. He really knows his job and provided us with very professional advice... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was seeking a rare-sized set of turnbuckles for the port and starboard staysail stays on my Ta Shing Baba 35, and was happy to discover help from Upffront. Lauren and Aleena could not have been... See more
Company replied
The delivery took longer than expected, but it was not hurry for me, so it is fine. The team at Upffront was in contact with me all the time explaining that they have not received the part fr... See more
Company replied
Web shop was not the most intuitive to manage the addons that there was needed. There would be room for improvement. Goods were correct, points from that. Also the inhouse comminication about ord... See more
Company replied
Company details
Written by the company
Our vision is simple: To make buying performance sailing hardware and rigging systems safer and easier by offering the best end-to end experience, through a website you love to use.
Contact info
This is my second time buying from…
This is my second time buying from Upffront and I must say very easy to deal with and they keep you up do date with your order process.
September 15, 2023
Reply from Upffront.com
Dear Mark, we appreciate your kind review and hope you will order from us again!
Advertisement
Reply from Upffront.com
Thank you Giles! We do our best.
Reply from Upffront.com
Thank you for your feedback. Looking forward to help you again!
Very good communication and timely…
Very good communication and timely order execution. Will gladly order there again.
September 11, 2023
Reply from Upffront.com
Thank you for your review, we are happy we have matched your expectations and hope to get a 5* review from you next time!
Very good customer communication to…
Very good customer communication to ensure customer satisfaction!
August 23, 2023
Reply from Upffront.com
Dear Kai, we do our best, appreciate your feedback. Thank you!
Advertisement
Good pre-info "maybe delay" and deliver…
Good pre-info "maybe delay" and deliver in time
August 31, 2023
Reply from Upffront.com
Thank you for your feedback! Some things don't depend on us 100%, but we do everything to make sure our customers get their orders on time.
My ordered things haven't arrived after…
My ordered things haven't arrived after one month. When i ask for it is the reply we dont know where it is.
August 15, 2023
Reply from Upffront.com
Dear Rikard, we deeply apologise for this! What happened was that your order contained 3m-long tracks, which required special truck transport. Unfortunately, the shipping company has lost the package. There is an active investigation by the shipping company and we are waiting for them to locate the package – regrettably this is out of our control. We hope for the quickest solution of this extraordinary situation!
Excellent customer service
August 6, 2023
Reply from Upffront.com
Thank you very much for your feedback. We hope to help you again!
Reply from Upffront.com
Thank you for your kind words!
Advertisement
Reply from Upffront.com
Thanks you for your feedback. Welcome again any time!
super price and fast!!!!!
July 19, 2023
Reply from Upffront.com
Thank you for the review! We really appreciate your feedback.
Slow service
July 19, 2023
Reply from Upffront.com
Dear Clarence, We appreciate your feedback about the speed of the delivery, but sometimes it takes a bit more time despite us doing everything possible to deliver the order the fastest way possible. We hope you will not be disappointed next time. Thank you!
Reply from Upffront.com
Dear Joyce, thank you very much for your positive feedback. Hope to help you again in the future!
Advertisement
The item was delivered three weeks…
The item was delivered three weeks later than initially arranged, and it was sent to the wrong address due to the delays.
July 19, 2023
Reply from Upffront.com
Thank you for your feedback! We are sorry that your order has taken longer than estimated and ended up at the wrong address. We try to process all our orders carefully, but sometimes errors beyond our control happen. We hope you will order from us again!
Really good communication!
July 4, 2023
Reply from Upffront.com
Dear Teo, thank you very much for your positive review! We hope to help you again in the future.
Reply from Upffront.com
Dear Erik, thank you for your feedback!
Fantastic costumer service
Fantastic costumer service, prompt response on all questions and follow up on my orders.
June 29, 2023
Reply from Upffront.com
Hi Ronald! Happy to have helped you and hope to see you again among our customers.
Advertisement
Long deliverytime
Long deliverytime, parts where not on stock even when the shop say so.
Comunication is fine.
July 4, 2023
Reply from Upffront.com
Hi Robert! Thank you for your review. We apologise that some of the items have been showing in stock while they were not. We buy from multiple stock holders across Europe and delays in updating online stock info may happen. We hope we have helped you with swift communication about it!
Easy to order and quick to arrive
June 1, 2023
Reply from Upffront.com
Hello Norman, Thank you for leaving us a review. 🙂 We really appreciate your opinion and we hope to help again in the future.
A quick delivery
A quick delivery, within the time promised. Good communication. I would order from Upffront again without hesitation.
June 29, 2023
Reply from Upffront.com
Hi Jonathan, Thank you for leaving us a review! The team works hard to deliver great service, so seeing it reflected in your review is great. Hope we can be of help again soon.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.