Upgrade My Desk Limited Reviews 9

TrustScore 4.5 out of 5

4.3

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Company details

  1. Computer Hardware Manufacturer
  2. Computer Consultant
  3. Computer Service

Written by the company

Tailored IT Support Solutions for Small and Medium-Sized Businesses. Upgrade My Desk provides a comprehensive range of options. Hardware solutions are available to enhance the functionality of your workspace. Your trusted partner in IT support, with a steadfast commitment to simplicity and honesty. Our aim is to streamline your technology infrastructure, providing reliable support, hardware solutions, and robust security measures to enhance your workspace seamlessly. Hardware Sales & Setup Microsoft Office 365 Setup & Advice Ad-Hoc IT Support Anti-Virus Sales & Support Consultancy & Installation


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

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Rated 5 out of 5 stars

Outstanding IT Company

Simon at Upgrade My Desk has assisted us in becoming more corporate and stream lined. He has provided us with new PC’s, delivered straight to our door with everything already on them, all we had to do was hit the on button. His professionalism is second to none and there hasn’t been a time he has not answered the phone. I wouldn’t hesitate to recommend Simon at UMD to any small or large commercial company. Always on hand and has pointed us in the right direction to now upgrade our website!

Thank you from all at Owens Windows, Conservatories & Construction

March 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Professional & Ultra Efficient

We recently took on Simon at Upgrade My Desk to take on all of our business IT logistics. We needed someone who could come in and tell us what needs upgrading to gain maximum performance from our ageing kit. He offered new IT equipment at great prices and so far we have implemented the most important parts of the system, all in the timeframe that was required. We now pay monthly for his back up and services and he is always on hand when we need him.

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Simply the best, no need to look elsewhere!

There is not a single thing Simon does not know about IT!

I brought him into the company I manage and he did a complete IT overhaul. He streamlined the entire process making it flawless. Simon is incredibly professional, knowledgeable, efficient, friendly, punctual and honest. He knew we had budgets in mind and did not exceed them, if anything he saved us money by providing new software and PC's.

We have signed up for him to look after our IT moving forward and there is not a single time he does not respond - there are not many people that will answer the phone on a rollercoaster on his day off!

If you need IT for you or your company and would like it to be on budget and stress free, then Simon at Upgrade My Desk is your man - look no further and sign him up.

Many thanks from all at Multi-Security (UK) Limited.

May 30, 2025
Unprompted review
Rated 5 out of 5 stars

Next Level service!!

Simon has been extremely responsive and patient with our company's requests. He unravelled a very old system that we previously had in place and now everything work beautifully. He never missed a call, or always made sure to call us back. We never felt left unanswered for anything. We highly recommend Simon and his team. Thank you

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Changing your PC is a scary business!
All that transferring of existing software and important data.
Simon dealt with this quickly and calmly with just a couple of phone calls and remote access.
Excellent service!

March 18, 2025
Unprompted review
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Rated 5 out of 5 stars

Five Star Service!

UMD were great when we had a serious IT issue, they supported us remotely & helped resolve the issue quickly.

Following the support they gave us Simon came to our offices to provide us with some further advice on our IT packages and security. Some of which we have implemented with his support.

We will definitely be using them again in the future and we would highly recommend UMD!

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely superb service! Cannot recommend highly enough.

Absolutely superb service from Simon, whether for our gym business or personal IT he is always exceptionally prompt, professional and reliable. Often at short notice Simon has resolved critical challenges for us with software and hardware and I cannot recommend him highly enough. Very reasonably priced for an exceptional service. Look no further.

March 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great IT Support and Friendly Service

So glad we switched our IT support to Upgrade My Desk Ltd - we'd had some problems with previous support but Simon at UMD quickly sorted everything out and has made sure that our systems are all working and stay working properly. Also gliding us smoothly through the Windows 11 transition so workload is not interupted. Would definitely recommend!

March 18, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service — Will Definitely Use Again!

I used Upgrade My Desk to help set up my firewall and get Office 365 up and running. The whole process was smooth from start to finish. Everything was explained clearly, and the work was done quickly and professionally.

They made what could have been a complicated setup feel effortless, and I felt confident that everything was secure and working perfectly.

I’ll definitely be using them again for all my PC needs and would highly recommend them to anyone looking for reliable, knowledgeable IT support.

March 13, 2025
Unprompted review
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