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Rated 1 out of 5 stars

I tried to change my payment plan because my wife lost her job so we couldn’t make the payments. Sent email explaining my hardship never heard anything back, then they took a payment from account caus... See more

Rated 1 out of 5 stars

I don't what to be called a smartass because I asked a legit question. They kept pushing for insurance and I said I am doing refinancing and when I said as soon as we find out how much we refinanced,... See more

Rated 1 out of 5 stars

scammers saying I was approved for a 35k loan that'd Id never applied for. calling from various phone numbers both toll free and local area code which i block & report each time. there had been numero... See more

Rated 1 out of 5 stars

The representatives call multiple times a day and refuse my request to be taken off the call list. I know there are many people who have been harrassed by this company. Many negative reviews say the s... See more

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Information provided by various external sources

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Contact info

1.1

Bad

TrustScore 1 out of 5

264 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

RIP OFF

Don't use this service their customer service is not helpful at all and you have to contact them to resolve your issues that they say they will take care of. I've had to forward cancellation letters 3 times (they seem to lose what I have sent) so far and no resolution to date. I anticipate I will have to forward the "requested" letter to them more times until this is resolved.

July 2, 2020
Unprompted review
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Rated 1 out of 5 stars

You cant hide the truth

Deleting a review you don't like does not make it less valid. Please customers be careful of this company. This company canceled my trip without warning and is now charging me financing fees and a non refundable deposit. I have been going back and forth with them as they lied to me for two months claiming Carnival canceled my cruise and not them. I have called multiple times asking to speak to a manager who is conveniently never available. Now they are deleting and/or reporting all of my reviews. This is clearly not a professional company that can be trusted.

June 16, 2020
Unprompted review
Uplift Financial logo

Reply from Uplift Financial

Hi Carla, I'm sorry for the troubles here. We thought that you would be able to see the contents of the report which would have explained the situation. It seems likely that you are reviewing the incorrect company. are you addressing https://www.uplift.com/? We are a separate company call Uplift Financial (at https://www.upliftfinancial.com/), we connect our users with different personal finance products, while www.uplift.com is related to travel payments such as is your case. We apologize for what seems to be a lack of transparency. If this is accurate would you mind moving your review to the correct company's page? Please feel free to respond here or to reach out at info@upliftfinancial.com for any reason. I hope this makes sense!

Rated 1 out of 5 stars

I wish I could give them no stars

I wish I could give them no stars
I will never use uplift again
This company don’t help customer who facing a hard time Especially when you paid off $3400 and only left $200 this covid have hit hard and you stuck cause who want there credit Ruin
Everyone don’t use them

June 13, 2020
Unprompted review
Uplift Financial logo

Reply from Uplift Financial

Hello Tia, I'm sorry to hear about your poor experience. Is there any chance that you meant to review https://www.uplift.com? We don't seem to have any records of anyone by your name on our website. We are https://www.upliftfinancial.com, we help our users match with personal finance products whereas the other uplift is related to travel payment. If this is case would you mind moving this review to the correct company? If not please feel free to tell us about your experience and how we can help by responding here or at info@upliftfinancial.com.

Rated 1 out of 5 stars

Uplift legal funding.

So I applied a month ago with this company. And still to this date have not received an answer. They were given all the necessary information over and over. Holly is not reliable at all . She just told me stories to pacify me. Never use this company its not reputable at all..!

June 8, 2020
Unprompted review
Uplift Financial logo

Reply from Uplift Financial

Hi Keta, I'm sorry to hear about your frustrations. Is there any chance that you meant to review https://www.uplift.com? We don't have or have ever had an employee named Holly. We are https://www.upliftfinancial.com, we help our users match with personal finance products whereas the other uplift is related to travel payment. If this review was meant for the other Uplift would you mind moving it to the correct company? If it is indeed for us please let me know what you're experience was and how we can help you! Feel free to respond here or you can reach out at info@upliftfinancial.com.

Rated 1 out of 5 stars

I would give no stars if possible

I would give no stars if possible. My cruise was canceled and I have shown over 4 people that I have the 100% refund selection put in. None of them care to freeze my loan or refund me my money. Uplift is a joke. Don’t fall for it. I’m out 2g now

May 1, 2020
Unprompted review
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Rated 1 out of 5 stars

TERRIBLE SERVICE!!!!!

TERRIBLE SERVICE!!!!!
Trip was canceled do to Covid-19 and they are trying to still charge interest fees. Carnival has informed them that the trip was canceled and then I had to tell them that the trip was canceled. Yet some worker name Misty had the nerve to tell me today that my account still open. When asked to speak to a supervisor, she refused to connect me. They cancelled the trip April 1,2020 and Uplift is still trying make money off of people during this sad time we are facing. SHAME ON YOU UPLIFT SHAME ON YOU.

April 24, 2020
Unprompted review
Uplift Financial logo

Reply from Uplift Financial

Hello Josephine, I'm sorry to hear about your troubles. It seems like you might have us mistaken for a different company. Did you mean to review https://www.uplift.com? We are https://www.upliftfinancial.com, we help our users match with personal finance products whereas the other uplift is related to travel payment. If you don't mind moving your review to the correct company that would be appreciated. I hope you understand and best of luck with your situation!

Rated 1 out of 5 stars

Do Not Use!!

If you have the money, do not use this as an alternative payment plan method. I would not recommend this company to anyone. I have been trying to get ahold of someone to assist me with a hotel cancellation refund and no one answers the phone. I have been bounced around to multiple people through email and no one is able to solve this for me. It is incredibly frustrating and not worth doing business with a company like this.

April 9, 2020
Unprompted review
Uplift Financial logo

Reply from Uplift Financial

Hi Emily, I'm sorry to hear about your poor experience. It seems like you might have us mistaken for a different company. Did you mean to review https://www.uplift.com? We are https://www.upliftfinancial.com, we help our users match with personal finance products whereas the other uplift is related to travel payment. If you don't mind moving your review to the correct company that would be appreciated. I hope you understand and best of luck with your situation!

Rated 5 out of 5 stars

We just returned from our "Uplift trip"…

We just returned from our "Uplift trip" - was waiting to see how the Uplift process worked before reviewing. Happy to say everything went off without a hitch - no problems along the way at all. I would definitely use this method again - also, you get immediate confirmation of your booking and the rate was reasonable.

February 11, 2020
Unprompted review
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Rated 5 out of 5 stars

Thank You Uplift For Securing A Cruise…

Thank You Uplift For Securing A Cruise For Me. AT A Time I Would Not Be Able To Attend. I AM Retired A Living My Best Life. And All I Want Is To Cruise,Cruise, Cruise, Thank You For Making This Possible.And Great Repayment Terms.

February 8, 2020
Unprompted review
Rated 1 out of 5 stars

Ridiculously high interest!

I am struggling and would love to consolidate but there is absolutely no way I would ever consider a loan paying 98% interest, that is a slap in the face. So much for you trying to help people.

December 19, 2019
Unprompted review
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Rated 4 out of 5 stars

Very good experience with them

Very good experience with them, will interest rate go down after first loan has been paid off if I need another , a bit high for 710 score but happy with them , also don’t feel the way your log in to there site is the safest .

December 13, 2019
Unprompted review
Rated 5 out of 5 stars

I ran 3 applications and was approved…

I ran 3 applications and was approved on all when I finally got the guts to submit my cruise booking! Thank you for giving me a chance at something I don't think I could of done with out you guys giving me the loan! My monthly payments are beyond fair and my cruise isn't for a year so it will be paid off and then maybe book again when I get back! Thanks again for the awesome service!

November 20, 2019
Unprompted review
Rated 5 out of 5 stars

Easy approval and decent terms to…

Easy approval and decent terms to facilitate a great vacation. The process was painless and the ability to spread the vacation costs over 11 months made it easy to budget and payoff. All costs were upfront and well advertised.

November 13, 2019
Unprompted review
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Rated 5 out of 5 stars

Loan review

The loan process was very simple and very quick. I am very happy...thank you...Harold Hutto

October 25, 2019
Unprompted review
Uplift Financial logo

Reply from Uplift Financial

Hi Harold - Glad to hear that you had a good experience with us here at Uplift Financial. Thank you for the review!

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