I must say that I put my account as automatic payment but it never seems to happen. I would prefer that because it forget to pay it because I expect to be paid automatically. I would appreciate it i... See more
Company replied
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No messing around just quick and easy i couldn't believe as ive had so many problems in the past would definitely recommend it to everyone
Company replied
Wishing I could of added funds directly to phone as this is an emergency
Company replied
Straightforward at first glance. Let's see as the proof of the pudding is.......
Company replied
Company details
About UpReload.com
Written by the company
UpReload provides a fast and easy means to buy credit for any pay as you go mobile phone. We offer mobile top-ups for all major networks across the world. Just enter your email address or phone number, choose your provider, and select the amount of credit you need.
Need Help?
Our dedicated Customer Service team are on-hand to answer any of your queries 24 hours a day, 7 days a week. Please click here to visit our Help page, or email support@upreload.com.Contact info
United Kingdom
- support@upreload.com
- upreload.com
3.9
Great
57 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from UpReload.com
Dear Jacqui Blackburn,
I hope you are well and thank you for taking the time to leave a review. We truly appreciate any customer feedback, as we always aim to improve our service.
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://upreload.com/en/contact.
Warm Regards,
Charise
I can do ut from home and dont have to…
I can do ut from home and dont have to go to store to buy top up cards
November 4, 2026
Reply from UpReload.com
Dear Sir / Madam,
I hope you are well and thank you for taking the time to leave a review. We truly appreciate any customer feedback, as we always aim to improve our service.
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://upreload.com/en/contact.
Warm Regards,
Charise
Reply from UpReload.com
Dear Wale Gold,
I hope you are well and thank you for taking the time to leave a review. We truly appreciate any customer feedback, as we always aim to improve our service.
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://upreload.com/en/contact.
Warm Regards,
Diane
I found the system very easy to ue
November 2, 2026
Reply from UpReload.com
Dear Helen,
I hope you are well and thank you for taking the time to leave a review. We truly appreciate any customer feedback, as we always aim to improve our service.
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://upreload.com/en/contact.
Warm Regards,
Diane
submitting the feedback date took…
submitting the feedback date took longer than the actual top up did. Make it simple!
November 2, 2026
Reply from UpReload.com
Dear Stephen Moore,
I hope you are well, and I am sorry to hear that your experience with us has been difficult. We do try to make the pricing and service details as clear as possible.
You can also reach out to us directly so we can help you with your concern, simply by confirming the credentials of the account in question. You can find us at the following link: https://upreload.com/en/contact.
Warm Regards,
Diane
Reply from UpReload.com
Dear Mrs. H. M. Jesze,
I hope you are well and thank you for taking the time to leave a review. We truly appreciate any customer feedback, as we always aim to improve our service.
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://upreload.com/en/contact.
Warm Regards,
Charise
Reply from UpReload.com
Dear C. Konnaris,
I hope you are well and thank you for taking the time to leave a review. We truly appreciate any customer feedback, as we always aim to improve our service.
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://upreload.com/en/contact.
Warm Regards,
Charise
Very easy to use and quick.
October 29, 2026
Reply from UpReload.com
Dear Kim,
I hope you are well and thank you for taking the time to leave a review. We truly appreciate any customer feedback, as we always aim to improve our service.
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://upreload.com/en/contact.
Warm Regards,
Charise
Reply from UpReload.com
Dear Christine Bond,
I hope you are well and thank you for taking the time to leave a review. We truly appreciate any customer feedback, as we always aim to improve our service.
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://upreload.com/en/contact.
Warm Regards,
Kristen
I didn't sign up for this
Like other people I wanted to do a 'one off' top up. Today £10 has been charged to my bank account for another month. I don't want to sign up to automatic renewal otherwise I'd have done it through my phone supplier.
Now have to waste time trying to get this sorted.
October 28, 2026
Unprompted review
Reply from UpReload.com
Dear Mrs. G.,
I hope you are well, and I am sorry to hear that your experience with us has been difficult. We do try to make the pricing and service details as clear as possible.
You can also reach out to us directly so we can help you with your concern, simply by confirming the credentials of the account in question. You can find us at the following link: https://upreload.com/en/contact.
Warm Regards,
Kristen
Fine!
Straightforward at first glance. Let's see as the proof of the pudding is.......
October 25, 2026
Reply from UpReload.com
Dear David,
I hope you are well and thank you for taking the time to leave a review. We truly appreciate any customer feedback, as we always aim to improve our service.
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://upreload.com/en/contact.
Warm Regards,
Diane
Wishing I could of added funds directly…
Wishing I could of added funds directly to phone as this is an emergency
October 24, 2026
Reply from UpReload.com
Dear Lise Therrien,
I hope this response finds you well.
I am sorry to hear that your experience with us has been difficult, we do try to make the service information and costs as clear as possible. We wish to inform you that we are a legitimate and fully functioning service.
Please don't hesitate to reach out to us directly so we can help you with your query, simply by confirming the credentials of the ac-count in question. You can find us at the following link: https://upreload.com/en/contact.
Regards,
Charise
Reply from UpReload.com
Dear Celeste Church,
I hope you are well and thank you for taking the time to leave a review. We truly appreciate any customer feedback, as we always aim to improve our service.
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://upreload.com/en/contact.
Warm Regards,
Ana
Beware - One-off top up becomes rolling contract
Appalling - this is a con. I requested a one-off top up online which was completed. I then find 1 month later that a further payment has been debited from my account. Customer services inform me that I had signed up to a 'Premium Account' - this was something I had NEVER agreed to. It is only at the bottom of the page, under the options for amount you want to top up, that it says in very small print that by topping up you are agreeing to a monthly charge. There was no other option other than Premium. Its a complete con - BEWARE! I have cancelled the contract and am waiting to hear whether they will reimburse the latest amount they debited - apparently this will 'be reviewed'.
October 23, 2026
Unprompted review
Reply from UpReload.com
Dear Nikki,
I hope this response finds you well.
I am sorry to hear that your experience with us has been difficult, we do try to make the service information and costs as clear as possible. We wish to inform you that we are a legitimate and fully functioning service.
Please don't hesitate to reach out to us directly so we can help you with your query, simply by confirming the credentials of the ac-count in question. You can find us at the following link: https://upreload.com/en/contact.
Regards,
Charise
This Upreload has been taking £10 from…
This Upreload has been taking £10 from my account monthly for no reason,I didn't subscribe to any mobile monthly payment from you guys,this is purely SCAM!
I will be reporting this company to Fraud team. I need an answer
I work really hard to earn my money
October 23, 2026
Unprompted review
Reply from UpReload.com
Dear Valentine Ekhator,
I hope you are well, and I am sorry to hear that your experience with us has been difficult. We do try to make the pricing and service details as clear as possible.
You can also reach out to us directly so we can help you with your concern, simply by confirming the credentials of the account in question. You can find us at the following link: https://upreload.com/en/contact.
Warm Regards,
Kristen
No messing around just quick and easy i…
No messing around just quick and easy i couldn't believe as ive had so many problems in the past would definitely recommend it to everyone
October 22, 2026
Reply from UpReload.com
Dear Valerie,
I hope you are well and thank you for taking the time to leave a review. We truly appreciate any customer feedback, as we always aim to improve our service.
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://upreload.com/en/contact.
Warm Regards,
Kristen
Done what I needed it to
October 21, 2026
Reply from UpReload.com
Dear Jason Burgess,
I hope you are well and thank you for taking the time to leave a review. We truly appreciate any customer feedback, as we always aim to improve our service.
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://upreload.com/en/contact.
Warm Regards,
Charise
Reply from UpReload.com
Dear Chukwuemeka Obloha,
I hope you are well and thank you for taking the time to leave a positive review. We truly appreciate any customer feedback, as we always aim to improve our service.
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://upreload.com/en/contact.
Warm Regards,
Charise
Reply from UpReload.com
Dear Alexander,
I hope you are well and thank you for taking the time to leave a positive review. We truly appreciate any customer feedback, as we always aim to improve our service.
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://upreload.com/en/contact.
Warm Regards,
Charise
Reply from UpReload.com
Dear Maurice Duke,
I hope you are well and thank you for taking the time to leave a positive review. We truly appreciate any customer feedback, as we always aim to improve our service.
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://upreload.com/en/contact.
Warm Regards,
Ana
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