I must say that I put my account as automatic payment but it never seems to happen. I would prefer that because it forget to pay it because I expect to be paid automatically. I would appreciate it i... See more
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No messing around just quick and easy i couldn't believe as ive had so many problems in the past would definitely recommend it to everyone
Company replied
Wishing I could of added funds directly to phone as this is an emergency
Company replied
Straightforward at first glance. Let's see as the proof of the pudding is.......
Company replied
Company details
About UpReload.com
Written by the company
UpReload provides a fast and easy means to buy credit for any pay as you go mobile phone. We offer mobile top-ups for all major networks across the world. Just enter your email address or phone number, choose your provider, and select the amount of credit you need.
Need Help?
Our dedicated Customer Service team are on-hand to answer any of your queries 24 hours a day, 7 days a week. Please click here to visit our Help page, or email support@upreload.com.Contact info
United Kingdom
- support@upreload.com
- upreload.com
3.9
Great
57 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Was good 👍🏽easy to navigate and no…
Was good 👍🏽easy to navigate and no nonsense interface
October 19, 2026
Reply from UpReload.com
Dear Ab,
I hope you are well and thank you for taking the time to leave a positive review. We truly appreciate any customer feedback, as we always aim to improve our service.
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://upreload.com/en/contact.
Warm Regards,
Kristen
Reply from UpReload.com
Dear Peter,
I hope you are well and thank you for taking the time to leave a positive review. We truly appreciate any customer feedback, as we always aim to improve our service.
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://upreload.com/en/contact.
Warm Regards,
Kristen
Easy (I hope)
October 18, 2026
Reply from UpReload.com
Dear John Kirby,
I hope you are well and thank you for taking the time to leave a positive review. We truly appreciate any customer feedback, as we always aim to improve our service.
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://upreload.com/en/contact.
Warm Regards,
Diane
You're still taking MY MONEY I don't…
You're still taking MY MONEY I don't want an Auto-Top up, I've never asked for one, you're a bunch of scammers, I can't even log into my account!
I don't usually HATE companies, but with you I'll make an exception.
DO NOT USE THIS BUNCH OF THIEVES.
October 17, 2026
Unprompted review
Reply from UpReload.com
Dear Sir/Madam,
Dear Jurgita,
I hope you are well, and I am sorry to hear that your experience with us has been difficult. We do try to make the pricing and service details as clear as possible.
You can also reach out to us directly so we can help you with your concern, simply by confirming the credentials of the account in question. You can find us at the following link: https://upreload.com/en/contact.
Warm Regards,
Diane
Easy and effective!
October 15, 2026
Reply from UpReload.com
Dear Viktor,
I hope you are well and thank you for taking the time to leave a positive review. We truly appreciate any customer feedback, as we always aim to improve our service.
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://upreload.com/en/contact.
Warm Regards,
Charise
So simple to use
October 15, 2026
Reply from UpReload.com
Dear Mrs. R. Fox,
I hope you are well and thank you for taking the time to leave a positive review. We truly appreciate any customer feedback, as we always aim to improve our service.
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://upreload.com/en/contact.
Warm Regards,
Charise
It seemed easy
October 14, 2026
Reply from UpReload.com
Dear Mr. S. Shard,
I hope you are well and thank you for taking the time to leave a positive review. We truly appreciate any customer feedback, as we always aim to improve our service.
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://upreload.com/en/contact.
Warm Regards,
Kristen
Reply from UpReload.com
Dear Tammy Gee,
I hope you are well and thank you for taking the time to leave a positive review. We truly appreciate any customer feedback, as we always aim to improve our service.
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://upreload.com/en/contact.
Warm Regards,
Diane
Reply from UpReload.com
Dear Jean B. Muamba,
I hope you are well and thank you for taking the time to leave a review.
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://upreload.com/en/contact.
Warm Regards,
Ana
simple and straight forward instructions
The instructions were clear and easy to follow
October 13, 2026
Reply from UpReload.com
Dear Lesley Reichert,
I hope you are well and thank you for taking the time to leave a positive review. We truly appreciate any customer feedback, as we always aim to improve our service.
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://upreload.com/en/contact.
Warm Regards,
Ana
easy thanks
October 13, 2026
Reply from UpReload.com
Mr. D. A. Nicholson,
I hope you are well and thank you for taking the time to leave a positive review. We truly appreciate any customer feedback, as we always aim to improve our service.
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://upreload.com/en/contact.
Warm Regards,
Charise
It wasn't too hard to figure out.
I must say that I put my account as automatic payment but it never seems to happen. I would prefer that because it forget to pay it because I expect to be paid automatically. I would appreciate it if you could change that. Thank you
October 12, 2026
Reply from UpReload.com
Dear Coleen Johnson,
I hope you are well and thank you for taking the time to leave a positive review. We truly appreciate any customer feedback, as we always aim to improve our service.
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://upreload.com/en/contact.
Warm Regards,
Ana
Easy TO ACESS
October 9, 2026
Reply from UpReload.com
Dear Veena,
I hope you are well and thank you for taking the time to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://upreload.com/en/contact.
Warm Regards,
Ana
Very easy and quick
September 10, 2026
Reply from UpReload.com
Dear Steve,
I hope you are well and thank you for taking the time to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://upreload.com/en/contact.
Warm Regards,
Ana
Easy to use and navigate site
October 8, 2026
Reply from UpReload.com
Dear Joan Firerobin,
I hope you are well and thank you for taking the time to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://upreload.com/en/contact.
Warm Regards,
Kristen
Very simple to use ,rather than talking…
Very simple to use ,rather than talking to a robot,
Will use again,
Thank you .
October 8, 2026
Reply from UpReload.com
Dear Alan Green,
I hope you are well and thank you for taking the time to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://upreload.com/en/contact.
Warm Regards,
Kristen
Quick and straightforward and helped me…
Quick and straightforward and helped me easily when overseas
October 7, 2026
Reply from UpReload.com
Dear Mr. B. McBride,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://upreload.com/en/contact.
Regards,
Charise
Kept my payment details and help themselves with it
After topping up once as a singular try I ended up with all my payment details stored and used by company at they convenience. They prescribed me auto renew and are dipping into my bank account without my permtion. I don't have a direct debit with them to do so and cannot even cancel it - company just uses my card monthly as they please. See no other way but to change card to avoid future grabbing. Avoid as it leaves very bitter aftertaste and makes feel unsafe to pay online again.
October 2, 2026
Unprompted review
Reply from UpReload.com
Dear Jurgita,
I hope you are well, and I am sorry to hear that your experience with us has been difficult. We do try to make the pricing and service details as clear as possible.
You can also reach out to us directly so we can help you with your concern, simply by confirming the credentials of the account in question. You can find us at the following link: https://upreload.com/en/contact.
Warm Regards,
Charise
IT SEEMS YOU CAN'T UNSUBSCRIBE FROM…
IT SEEMS YOU CAN'T UNSUBSCRIBE FROM THIS SCAM....
Why have you AGAIN taken a fee from my bank account when we have unsubscribed from YOUR services? I have tried to log on to make sure that we had done this, but to no avail. Your company even sent an email stating that we had unsubscribed.
Please refund this amount. Taken 25th Sept
This is the owner of the company. Says it all, have not declared 2026 yet????
Simon Mark BENNETT
Filter appointments
Current appointments
Total number of appointments 8
Date of birth
June 1974
GREENCROFT DIGITAL LIMITED (11357600)
Company status
Dissolved
Correspondence address
St. Stephens House, Arthur Road, Windsor, Berkshire, England, SL4 1RU
Role
Director
Appointed on
11 May 2018
Nationality
British
Place of residence
England
SURESTREAM DIGITAL LIMITED (09325114)
Company status
Active
Correspondence address
St Stephens House, Arthur Road, Windsor, Berkshire, England, SL4 1RU
Role Active
Director
Appointed on
24 November 2014
Nationality
British
Place of residence
England
Identity verification due
12 November 2026
SUBSTREAM MEDIA LIMITED (09270099)
Company status
Dissolved
Correspondence address
3 Farrer Road, London, England, N8 8LD
Role
Director
Appointed on
20 October 2014
Nationality
British
Place of residence
England
SENDOLA LIMITED (08253983)
Company status
Dissolved
Correspondence address
59-61, Farringdon Road, London, United Kingdom, EC1M 3JB
Role
Director
Appointed on
15 October 2012
Nationality
British
Place of residence
United Kingdom
REVERSEIT LTD (07674893)
Company status
Dissolved
Correspondence address
59-61, Farringdon Road, London, United Kingdom, EC1M3JB
Role
Director
Appointed on
20 June 2011
Nationality
British
Place of residence
United Kingdom
COMMENT BOX LIMITED (07674806)
Company status
Dissolved
Correspondence address
59-61, Farringdon Road, London, United Kingdom, EC1M3JB
Role
Director
Appointed on
20 June 2011
Nationality
British
Place of residence
United Kingdom
NOWSENDIT LIMITED (07674859)
Company status
Dissolved
Correspondence address
59-61, Farringdon Road, London, United Kingdom, EC1M3JB
Role
Director
Appointed on
20 June 2011
Nationality
British
Place of residence
United Kingdom
PLUS TELECOM LIMITED (04052436)
Company status
Active
Correspondence address
St Stephens House, Arthur Road, Windsor, Berkshire, United Kingdom, SL4 1RU
Role Active
Director
Appointed on
14 August 2000
Nationality
British
Place of residence
England
Identity verification status
Verification requirements complete
October 5, 2026
Unprompted review
Reply from UpReload.com
Dear M. Harrow,
I hope you are well, and I am sorry to hear that your experience with us has been difficult. We do try to make the pricing and service details as clear as possible.
You can also reach out to us directly so we can help you with your concern, simply by confirming the credentials of the account in question. You can find us at the following link: https://upreload.com/en/contact.
Warm Regards,
Diane
I purchased a £10 top up on 1st sept…
I purchased a £10 top up on 1st sept but upreload billed me for another £10 top up in october which i did not request this company is a sham do not touch i hit the 1 star button the lowest available but if minus ten was available it would be more appropiate
October 4, 2026
Unprompted review
Reply from UpReload.com
Dear Leonard Gill,
I hope you are well, and I am sorry to hear that your experience with us has been difficult. We do try to make the pricing and service details as clear as possible.
You can also reach out to us directly so we can help you with your concern, simply by confirming the credentials of the account in question. You can find us at the following link: https://upreload.com/en/contact.
Warm Regards,
Diane
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