Upstream.so Reviews 

242
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. People often mention that the service offers great value for money, combining an affordable monthly price with powerful streaming features. Customers also appreciate the very intuitive dashboard and the highly responsive support team that quickly resolves any questions. However, some customers also noted occasional technical challenges, such as unexpected stream disconnects or difficulties navigating the interface. Some reviewers experienced frustrating moments with support interactions or encountered platform limitations when trying to set up their feeds. These specific drawbacks and technical hiccups occasionally made the streaming process more complicated for a small group of users.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the platform very easy to use, intuitive,... See more

Service

Reviewers mention positive feedback about service, expressing deep satisfaction with the efficient streaming... See more

Customer service

Consumers find customer service to be positive, frequently praising the responsive, knowledgeable, and... See more

Price

Customers consistently note positive experiences with price, highlighting that the platform offers great... See more

Value for money

Clients share positive opinions on value for money, highlighting the platform as affordable and user-friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was in search for cheap alternatives and took many video calls with several candidates to build my streaming channel. When I found Upstream, their dashboard and cheap startup price of $30/month, was... See more

Rated 5 out of 5 stars

This Upstream is very efficient helped my 2nd channel increase 4000 watch hours efficiently along with my regular streams or when i goes to busy or sleep and their customer service is also top notch... See more

Rated 5 out of 5 stars

I am really impressed with Upstream. So much so I came here without prompt to write this. I am hopeless with technology and with the support of their team on chat (who went above and beyond btw - than... See more

Rated 5 out of 5 stars

5/5 stars, one of the best services out there! And I was extremely surprised to realise that they already had solutions for most of my concerns around 24/7 livestreaming.


Company details

  1. Movie Streaming Service

Written by the company

24/7 YouTube Live Stream Pre-recorded Videos, schedule and loop pre-recorded videos and multistream to YouTube, Twitch and other platforms - without leaving your computer on, or simply how up Live in the Live Studio with overlays, multichat and interactive widgets. Upstream is a web-based live streaming platform built for YouTubers, creators, radio stations and businesses. On this channel, you’ll find practical tutorials covering: • 24/7 YouTube live streaming • Pre-recorded and looping live streams • YouTube radio and MP3 streams • Multistreaming to YouTube, Twitch, Kick and more • Live stream scheduling, overlays and automation • RTMP, stream keys and troubleshooting • Cloud streaming without OBS or dedicated servers With Upstream, you can upload videos or audio, create a playlist, choose looping or shuffle playback, schedule broadcasts, add overlays and keep streaming from the cloud, even when your computer is turned off. The easiest way to build & maintain a 24 hour live stream using pre-recorded videos. Upstream simplifies the process of creating a (24/7) live stream on YouTube. Easy-to-use stream builder, user-friendly interface & no-setup live streaming server hosting! No technical knowledge required Subscribe for straightforward live streaming tutorials, practical tips and product updates. Start your 24/7 live stream at https://upstream.so/


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

242 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(242)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Best Quality

A seamless youtube streaming experience with best quality in the world. If you are looking for streaming service. Try upstream.so Highly recommended!

May 10, 2024
Rated 5 out of 5 stars

Super simple to use and get live-streaming in minutes

Coming from a UI/UX background, the website is super simple and pleasing to use. I was putting off launching my YouTube livestreams due to the setup process but I prefer this route of adding a video background and then uploading a playlist of audio tracks. The pricing is affordable for a newbie but I plan to upgrade to offer more streams. My YouTube channel is called helpmechillout, if you want to see how the livestream is powered by upstream. I also love the stream designer!!! Very well thought out product. 10/10!

May 3, 2024
Unprompted review
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Rated 5 out of 5 stars

Awesome Customer Service!

My original review was 2 stars; you can see it below. I changed it because their customer service is beyond awesome. They contacted me and worked with me over the weekend, mind you, to help solve the issue.

ORIGINAL REVIEW: I have been trying to upload videos since I purchased your service, and not only is it taking forever, but when the video is finally uploaded, it's not even on your server, so I have to start the upload process all over again. This just happened again!!. It took all night to upload, and the video is not on your server. So frustrating.

April 9, 2024
Upstream.so logo

Reply from Upstream.so

We’re really sorry to hear about your frustrating experience with reuploading a file. We've checked all our systems thoroughly and everything seems to be in order, which makes this issue particularly unusual. Could you please get in touch with us directly so we can look into this further, as we can’t seem to find your account by username or email. We appreciate you bringing this to our attention, and we're eager to make things right.

Rated 4 out of 5 stars

Very satisfied with customer service…

Very satisfied with customer service although i would have appreciated that there was information regarding the free trial. When i signed up i had no idea it was a one day free trial and then we have to purchase to get the service. I thought the service was free. It is not mentioned anywhere that it is only one free day.

April 7, 2024
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Rated 4 out of 5 stars

Ustream is a great simple content streaming tool

UStream.SO works great for what it is. There are a couple of additional features I would love for the stream builder to incorporate and the ability to stream to multiple platforms at once without having to have one of the higher tier subs is a must. But if your looking for a good tool to stream 24/7 with content you already have, this is a great and easy to use tool.

March 30, 2024
Rated 5 out of 5 stars

amazing platform for livestream

It is an amazing service for what it offers, good stability, sadly did not subscribe to it but i will in the future, they offer a grateful 1 day trial, all in all amazing!!!!!!

March 15, 2024
Unprompted review
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Rated 4 out of 5 stars

Pro customer service

I recently had an issue setting up my upstream on YouTube, I contacted the upstream staff via chat and a Staff member named Sabastian walked me through every step. He was patient and knowledgeable . The customer service was pro. 5 out of 5.

March 12, 2024
Unprompted review
Rated 5 out of 5 stars

Doubtful But Happy in the End

Was concerned a bit because it's a newish company, but been solid as a rock running two 24/7 livestreams on my Youtube channel. Customer service has also been very responsive.

March 9, 2024
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Rated 5 out of 5 stars

Great Service!!!!

Great Service!!!!
Started a YouTube Cafe Music channel just over a week ago. It's easy to use. I do a 12 hour live stream every day. I get a couple hundred views per hour that up to thousands over 12 hours... And about 10 subscribers per day just off my live streams. It's a slow grow for a niche channel but it's working and Upstream Really helps as a marketing took to get exposer. Also, If you are not treating YouTube like a business.. You're doing it wrong!

March 3, 2024

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