uPVC.com.au - Sydney Reviews 66

TrustScore 4.5 out of 5

4.4

409 Great Western Highway, A Block (A381), 2145 Wentworthville, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

The replacement NT Sliding Rollers (12.2mm wide) (Rated; 120kg Per Pair) #615951for uPVC double glazed sliding doors arrived promptly. Once installed, they transformed the door, making it now effo... See more

Company replied

Rated 1 out of 5 stars

The checkout experience was terrible… after checking out a further invoice was submitted by the company to permit delivery. After noting this is not acceptable business practice in Australia and liken... See more

Company replied

Rated 5 out of 5 stars

Dmitry was very helpful. He had the parts needed and put the new rollers on the door. No one else I contacted was able to help. There were multiple problems with the job and Dmitry sorted all of them... See more

Company replied

Rated 5 out of 5 stars

Dmitry provided me a aftermarket handle solution, I was able to make my decision based on the information and technical drawings provided with the product. Dmitry went above and beyond to get this... See more

Company replied


Company details

  1. PVC Windows Supplier
  2. Glass Industry
  3. Hardware Store
  4. PVC Industry
  5. Window Installation Service
  6. Window Supplier

Written by the company

uPVC Double Triple Glazed Windows Doors Energy Efficient Acoustic Glass Thermal Insulation Performance Sustainable Passive Tiny House Living Aluplast IDEAL Deceuninck Salamander bluEvolution Kommerling C70 Gold VEKA Softline MD82 Rehau Synego Siegenia Roto Bunnings Hardware Screws Trim Quad HRV SPAX PARCO Roto MACO Siegenia G-U HAUTAU WinkHaus ICCONS HOPPE Dr Hahn Renolit Soudal Wurth Sika Powers Bostik HB Fuller ALSEAL Akfix Hilti Penosil Doric


Contact info

  • 409 Great Western Highway, A Block (A381), 2145, Wentworthville, NSW, Australia

  • (02) 8007 4825

4.4

Excellent

TrustScore 4.5 out of 5

66 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Prompt and competent

Prompt, friendly and successful resolution of our problem

March 13, 2026
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Reply from uPVC.com.au - Sydney

Thank you for choosing us for your uPVC Repairs )

Rated 5 out of 5 stars

Dmitry was very helpful

Dmitry was very helpful. He had the parts needed and put the new rollers on the door. No one else I contacted was able to help. There were multiple problems with the job and Dmitry sorted all of them and we are very happy with the result.

March 3, 2026
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Reply from uPVC.com.au - Sydney

There is a reason why we try to stock all brands for uPVC windows & doors & this great resolution was one of them )

Rated 1 out of 5 stars

The checkout experience was terrible……

The checkout experience was terrible… after checking out a further invoice was submitted by the company to permit delivery. After noting this is not acceptable business practice in Australia and likens such operators to scammers in feedback the owner made derogatory remarks about the writer. Furthermore it took a week for the products to be despatched.

December 21, 2025
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Reply from uPVC.com.au - Sydney

Great review for a $3 item over Xmas time, thank you. Obviously wanting a cheap ride & hasn't been around the WWW for a long time. Even receiving x3 extra nozzles & not mentioning nothing about it!
Karma will take care of this one.

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Rated 5 out of 5 stars

As always a great service

As always a great service, quality products and quick delivery.

October 29, 2025
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Reply from uPVC.com.au - Sydney

Thank you very much for your ongoing support! )

Rated 5 out of 5 stars

Broken hinge on UPvc window

Dimitri came over after I bought the wrong parts. He got the window fixed using the correct parts for a fair price. Thank you

October 18, 2025
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Reply from uPVC.com.au - Sydney

Cheers for using my services! )
Welcome back anytime for any other future repairs you require.

Rated 3 out of 5 stars

Service was good when finally contacted…

Service was good when finally contacted but that took a while. Th delay could have been better communicated

August 28, 2025
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Reply from uPVC.com.au - Sydney

We apologize for the delay.
Sometimes third-party demands hinder our performance targets & we fall short in customer-satisfaction.

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Rated 5 out of 5 stars

Great Service

Went above and beyond for a delivery. Thank you !

June 18, 2025
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Reply from uPVC.com.au - Sydney

Appreciate your kind words, welcome back anytime again )

Rated 3 out of 5 stars

2 things that really annoyed me firstly…Shipping con and Shipping time

2 things that really annoyed me ...
firstly the items were small and cost $7.00 ..price is fine ..
but they charged me $12.50 shipping ...I received the parcel and it has postage stamps for $3.00 ..
You can purchase small item xpress post packs for $3.50 up to $6.50 approximately ...i use them .
Secondly it took 9 days to get the item ..it came from NSW to Qld ...i get stuff from china quicker .....I am not talking about temu or otherwise for buying products these products I am saying product comes faster from over seas than local.
I bought spray foam from another company in Vic ...
Soudal to be clear $10 shipping for a carton of 12 and $40 cheaper for the same product ...what can I say
If there are other processing costs state it in your charges ...I have been in business 40 years and our products have the labour costs already build in ...big profit in justifying extra costs as your own handling ..yet this other Australian company beat you hands down even with their internal handling costs hmmm...justify it any way you want to ...its just price gouging

May 12, 2025
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Reply from uPVC.com.au - Sydney

Processing & handling time costs more than the product itself sometimes.
That's where the $12.25 goes into.
Business owners know this!
Nothing in Australia is better than Estonian made Penosil PU Foam.
Keep buying the inferior stuff, I don't need to deal with Temu, AliExpress, AliBaba, Amazon, eBay or Bunnings franchise prices!

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Rated 5 out of 5 stars

What a legend

What a legend. Always finds something obscure that no one else can. He also hand delivered product. You just don’t find service like this anymore

May 10, 2025
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Reply from uPVC.com.au - Sydney

Appreciated of the feedback, thank you very much )))

Rated 5 out of 5 stars

Quick reliable & professional service.

Happy with the insulated glass calipers. Helpful & professional customer service with a reliable and quick delivery.

March 17, 2025
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Reply from uPVC.com.au - Sydney

Appreciate your kinds words, welcome back anytime )

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Rated 5 out of 5 stars

Great product, Trusted and Knowledgeable!!

Terrific !!! Dimitri ("Mr UPVC") advised with great knowelege/ experience then supplied supplied & installed a 3 panel bi-fold UPVC door and 3 awning windows (all eith extra heat & sound protection glass) for me during the period 2023-2025. Communication and advice was prompt, thoughtful & considered....providing a great solution & product.
After sales service has been excellent ...so much so, that I've now had Dimitri back on site to quote & supply Flyscreens for the same doors & others in my Apartment.
Dimitri runs a trustworthy and highly competent business...thankyou Dimitri.
Highly recommended 🌟🌟🌟🌟🌟
Peter
(completely independent review based on 2 years of product & installation)

March 26, 2025
Unprompted review
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Reply from uPVC.com.au - Sydney

Appreciate the in-depth review )))
Thank you very much Peter.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, it actually fitted no issues.

March 17, 2025
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Reply from uPVC.com.au - Sydney

Glad you could find the solution )
Welcome back anytime.

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